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Compare Drupal Commerce and Salesforce Commerce for B2C 
At a Glance
Market Segments
Small-Business (68.2% of reviews)
Mid-Market (40.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Drupal Commerce
Star Rating
(24)4.1 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Drupal CommerceSalesforce Commerce for B2C
Star Rating
(564)4.3 out of 5
Market Segments
Mid-Market (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Drupal Commerce offers a slightly lower score of 8.1 in the same area. Reviewers mention that the recommendation engine in Salesforce is highly effective in driving conversions.
- Reviewers mention that Salesforce Commerce for B2C has a superior Ease of Use rating of 8.3 compared to Drupal Commerce's 7.2. Users on G2 appreciate the intuitive interface of Salesforce, which simplifies the onboarding process for new users.
- Users say that the Shipping Options feature is more robust in Drupal Commerce, scoring 8.9 against Salesforce's 8.2. Reviewers highlight that Drupal offers more flexibility in configuring shipping methods, which is crucial for small businesses.
- G2 users report that Salesforce Commerce for B2C shines in Reporting with a score of 9.0, while Drupal Commerce scores 8.1. Users mention that the detailed analytics provided by Salesforce help in making informed business decisions.
- Reviewers mention that Customization is a strong point for Drupal Commerce, which scores 9.1 compared to Salesforce's 8.3. Users appreciate the extensive customization options available in Drupal, allowing for tailored solutions that fit specific business needs.
- Users on G2 report that Salesforce Commerce for B2C has a better Quality of Support rating at 8.3, while Drupal Commerce scores 8.7. However, reviewers mention that the support team for Drupal is very responsive and knowledgeable, making it a close competition.
Pricing
Entry-Level Pricing
Drupal Commerce
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Drupal Commerce
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.6
21
8.6
339
Ease of Use
7.2
21
8.2
438
Ease of Setup
7.3
10
7.8
265
Ease of Admin
8.3
10
8.1
132
Quality of Support
8.7
21
8.3
320
Has the product been a good partner in doing business?
8.9
9
8.6
130
Product Direction (% positive)
8.9
21
8.6
323
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
Not enough data
8.2
98
Not enough data
8.5
101
Not enough data
8.4
98
8.7
5
8.4
103
8.0
5
8.4
101
Generative AI
Not enough data
8.1
83
Not enough data
8.0
87
Agentic AI - E-Commerce Platforms
Not enough data
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Merchandising/Marketing
7.9
18
|
Verified
8.2
216
8.3
19
|
Verified
8.3
162
8.2
16
|
Verified
8.2
230
8.2
19
|
Verified
8.0
223
7.9
15
|
Verified
7.7
210
Feature Not Available
8.0
209
8.1
18
|
Verified
8.1
205
Product Catalog
9.0
19
|
Verified
8.4
217
8.8
17
|
Verified
8.2
217
8.4
19
|
Verified
8.2
224
Feature Not Available
8.2
197
Order Process
8.7
19
|
Verified
8.3
218
8.9
17
|
Verified
8.1
214
8.7
18
|
Verified
8.3
211
8.9
19
|
Verified
8.3
215
8.6
19
|
Verified
8.2
217
7.6
15
|
Verified
7.9
204
8.7
19
|
Verified
8.2
206
Feature Not Available
8.1
189
Multi-Channel Support
9.2
14
|
Verified
8.3
202
8.8
15
|
Verified
8.2
205
8.1
15
|
Verified
8.3
189
8.4
16
|
Verified
8.2
208
8.6
11
|
Verified
8.0
194
7.7
13
|
Verified
8.1
135
8.5
13
|
Verified
8.2
183
Platform
8.9
16
|
Verified
8.2
199
9.1
19
|
Verified
8.2
215
8.6
18
|
Verified
8.3
202
8.9
18
|
Verified
8.4
217
7.9
17
|
Verified
8.2
221
8.5
19
|
Verified
8.6
210
7.7
14
|
Verified
8.6
198
8.3
18
|
Verified
8.5
202
8.2
14
|
Verified
8.3
188
8.0
14
|
Verified
8.5
184
8.6
18
|
Verified
8.4
195
8.2
18
|
Verified
8.5
215
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Drupal Commerce and Salesforce Commerce for B2C are categorized as E-Commerce Platforms
Unique Categories
Drupal Commerce has no unique categories
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Drupal Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Internet
13.6%
Marketing and Advertising
9.1%
Telecommunications
4.5%
Online Media
4.5%
Other
45.5%
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.6%
Consumer Goods
4.4%
Other
58.4%
Alternatives
Discussions
Drupal Commerce has no discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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