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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
$32.00 Per Month
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansFuseBase
Star Rating
(106)4.7 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$32.00 Per Month
Browse all 5 pricing plansDocument360 vs FuseBase
When assessing the two solutions, reviewers found FuseBase easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that FuseBase meets the needs of their business better than Document360.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over FuseBase.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
FuseBase
Solo
$32.00
Per Month
Best for personal use
- 1 Client Account
- 1 Client Portal
- AI Agents & AI requests: 1000
Free Trial
Document360
Free Trial is available
FuseBase
Free Trial is available
Ratings
Meets Requirements
9.1
347
9.2
84
Ease of Use
9.3
350
9.4
87
Ease of Setup
9.1
235
9.4
33
Ease of Admin
9.1
211
9.4
24
Quality of Support
9.5
335
9.4
81
Has the product been a good partner in doing business?
9.4
209
9.4
23
Product Direction (% positive)
9.5
312
9.0
71
Features by Category
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
8.6
17
8.6
170
8.7
17
8.9
181
8.6
12
8.4
149
Feature Not Available
7.8
120
8.1
8
8.8
147
9.5
11
Knowledge Dissemination
8.7
175
8.2
10
9.1
179
9.3
15
9.2
179
9.3
16
8.8
175
9.0
14
8.5
141
9.5
10
7.9
116
9.7
10
9.0
146
9.3
12
8.2
125
9.4
9
8.2
124
9.8
8
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Content
Not enough data
9.6
38
Not enough data
9.4
36
Not enough data
9.5
33
Not enough data
9.6
32
Not enough data
9.8
35
Collaboration
Not enough data
9.2
32
Not enough data
9.5
34
Not enough data
9.5
38
Not enough data
9.4
32
Not enough data
9.0
32
Not enough data
9.1
39
Onboarding Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deal Analytics
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Administration and Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Digital Sales Room
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360 and FuseBase are categorized as Knowledge Base
Unique Categories
Document360 is categorized as IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FuseBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Marketing and Advertising
23.8%
Information Technology and Services
15.8%
Computer Software
12.9%
Education Management
5.0%
Management Consulting
3.0%
Other
39.6%
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
Is Nimbus Note good?
3 Comments
BR
Indeed, it is the finest NOTES platform available. Better than Evernote, which has stalled. Nimbus's orderly and structured style allows you to take notes...Read more
Does Nimbus Note Support markdown?
3 Comments
IT
From Nimbus:
Quote/
For all the work you will do with Nimbus, there are markdown hotkeys that can help you do it faster, even without touching your...Read more
How do I use Nimbus notes?
2 Comments
SB
Use GTD or 2nd Brain structure PARA to organise projects and tasks according to areas of responsibility. Without some structure it will become another...Read more
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