Reviews say that Murf.ai excels in ease of use with a score of 9.3, making it user-friendly for small businesses, while DeepL, with a score of 8.9, is noted for its slightly steeper learning curve, particularly for new users unfamiliar with translation software.
Users report that Murf.ai's quality of support is outstanding, scoring 9.3, with many mentioning prompt responses and helpful resources, whereas DeepL's support, rated at 7.5, has been described as lacking in responsiveness and depth.
Reviewers mention that Murf.ai has a strong product direction, scoring 9.6, with users appreciating regular updates and new features like voice customization, while DeepL, with a score of 7.7, has been criticized for slower innovation and fewer feature enhancements.
G2 users highlight Murf.ai's ease of setup, scoring 9.5, as a significant advantage, with many stating that they could get started quickly without extensive technical knowledge, compared to DeepL's score of 9.2, which, while still good, indicates a slightly more complex initial setup.
Users on G2 report that Murf.ai meets requirements effectively with a score of 9.1, particularly praising its text-to-speech capabilities, while DeepL, with a score of 8.5, is noted for its translation quality but lacks some of the advanced features that Murf.ai offers.
Reviewers mention that Murf.ai is a reliable partner in business, scoring 9.6, with many users expressing satisfaction with its performance and integration capabilities, while DeepL, scoring 9.3, is still seen as a solid choice but with fewer integrations and partnerships reported by users.
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