G2 reviewers report that Proofpoint Core Email Protection excels in user satisfaction, boasting a high overall score that reflects its effectiveness in email filtering and threat management. Users appreciate features like the ability to quarantine spam emails and the immediate impact on risk reduction.
Users say that Darktrace / EMAIL offers a unique advantage with its machine learning capabilities, which allow it to adapt to specific environments. Reviewers highlight its fast performance and clear visibility into email actions, making it easy to track whether emails were held or modified.
According to verified reviews, Proofpoint Core Email Protection stands out for its comprehensive threat detail and information available for investigation, which users find invaluable for remediation efforts. This level of detail contributes to its high satisfaction ratings.
Reviewers mention that while Darktrace / EMAIL is praised for its AI detection and low false positive rates, it has a smaller user base and fewer reviews, which may limit insights into its long-term reliability compared to Proofpoint's extensive feedback.
Users highlight that Proofpoint's ease of use and setup are significant advantages, with many finding the onboarding process intuitive and straightforward. This contrasts with Darktrace, where some users noted a steeper learning curve despite its powerful features.
G2 reviewers indicate that Proofpoint Core Email Protection provides superior support quality, with users rating it highly for responsiveness and helpfulness. In comparison, Darktrace's support is still rated well but does not reach the same level of user satisfaction.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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