1. [Home](https://www.g2.com/) 2. ... 3. [Intelligent Email Protection Software](https://www.g2.com/categories/intelligent-email-protection) 4. [Darktrace / EMAIL Discussions](https://www.g2.com/products/darktrace-email/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b0c8d2b10741ec0237fa65e85b93b0e9/darktrace-email.png "Product Avatar Image") ](/products/darktrace-email/reviews) [ Darktrace / EMAIL ](/products/darktrace-email/reviews) (43)4.2/5 Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms. Traditional secure email gateways and native protections rely on known threat intelligence, so they need a first victim before they can catch a new attack – and generative AI has only widened that gap. Darktrace / EMAIL takes a different approach: it uses Adaptive AI to build a Unique Behavioral Profile for every user, then detects deviations across inbound, outbound, and lateral mail and responds with precise, autonomous action. Key capabilities include: - Adaptive Email Security: Builds a Unique Behavioral Profile for every user across the full mail flow – inbound, outbound, and lateral protection, DMARC management, account takeover detection, data loss detection, and AI attack/GenAI visibility. Darktrace catches on average 17% of threats that leading SEGs miss on arrival. - Identity Detect & Respond: Adds autonomous response to account takeover – session termination and forced re-authentication – plus recovery and audit across email, SaaS, and cloud. - Email DLP & Collaboration Security: Suspicious emails are automatically quarantined, links are rewritten, and attachments are removed, extending detection with hold, redirect, and strip-sensitive-content response actions plus dedicated behavioral coverage across Microsoft Teams, Zoom, and Slack, all without interrupting legitimate business communication. - Adaptive Security Awareness Training: Personalizes training, phishing simulations, and just-in-time coaching to each employee’s actual behavior, with outcomes feeding back into the detection model to close the loop. For security teams, Darktrace / EMAIL reduces operational overhead by automating triage and response. Its Cyber AI Analyst provides contextual insights, while end-users benefit from clear, in-app narratives that explain why a message is suspicious – helping to reduce false phishing reports and improve awareness. Benefits for organizations include: - Coverage across email, collaboration, and SaaS platforms in one behavioral model. - Up to 90% less time spent triaging alerts, so security teams spend more time on higher-value work. - Native integration with Microsoft 365, Exchange, and Google Workspace that doesn’t disrupt mail flow. Darktrace / EMAIL is a Gartner Leader in both the Magic Quadrant and the 2025 Voice of the Customer for Email Security Platforms – recognition that tracks with what it actually catches: threats built for a specific business, not just known attack patterns. Show More When users leave Darktrace / EMAIL reviews, G2 also collects common questions about the day-to-day use of Darktrace / EMAIL. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 40 Discussions ### 40 Participants ### 55.0 Nps Score ### All Darktrace / EMAIL Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about Darktrace / EMAIL yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts Start A Discussion * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/5e1597ba93c002f9bf4ade3068746f29/darktrace-email.svg "Product Avatar Image") ### Have you used Darktrace / EMAIL before? Answer a few questions to help the Darktrace / EMAIL community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdarktrace-email%2Fdiscuss%3Fsmall_ask%3Ddarktrace-email) No