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Compare CustomerHero and Typeform 
Featured Products
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
$49 per month
Free Per Month
CustomerHero
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49 per month
Browse all 3 pricing plansTypeform
Star Rating
(939)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Typeform excels in user-friendliness, with many praising its intuitive drag-and-drop interface. Users find it easy to create forms that align with their brand, making it a popular choice for those who may not be tech-savvy.
- Users say that CustomerHero offers a highly intuitive experience as well, with feedback highlighting its easy-to-use interface and clear results presentation. However, it has fewer recent reviews, which may limit insights into its current performance.
- Reviewers mention that Typeform's implementation process is quick and straightforward, allowing users to get started without extensive training. This is particularly beneficial for small businesses looking to deploy forms rapidly.
- According to verified reviews, CustomerHero's support team is frequently described as "world-class," providing assistance at every step. This level of support can be a significant advantage for users who may need more guidance during their setup and usage.
- G2 reviewers highlight that while Typeform has a strong overall satisfaction score, CustomerHero slightly edges it out in specific areas like ease of administration and meeting user requirements, indicating that it may cater better to certain workflows.
- Users appreciate the free entry-level option offered by Typeform, which allows small businesses to explore its features without financial commitment. In contrast, CustomerHero's starting price of $49 per month may be a barrier for some users, especially those just starting out.
Pricing
Entry-Level Pricing
CustomerHero
Business
$49
per month
2000 survey responses // 300 widget responses // 10 000 email sent
- Unlimited projects (surveys, forms, widgets)
- Email and Chat support
- Customise design
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
CustomerHero
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.6
18
8.9
777
Ease of Use
9.7
18
9.3
788
Ease of Setup
9.4
8
9.1
503
Ease of Admin
9.8
8
9.0
427
Quality of Support
9.4
16
8.4
562
Has the product been a good partner in doing business?
9.0
8
8.8
407
Product Direction (% positive)
8.7
18
8.6
745
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
120
Not enough data
8.6
117
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Capture
Not enough data
8.7
119
Not enough data
8.9
115
Not enough data
8.4
107
Not enough data
8.7
111
Analytics
Not enough data
8.6
111
Not enough data
8.4
112
Customization
Not enough data
9.3
117
Not enough data
9.0
116
Not enough data
8.6
111
Not enough data
8.7
112
Survey Management
Not enough data
9.0
260
Not enough data
9.1
262
Not enough data
8.5
251
Not enough data
8.7
250
Survey Customization
Not enough data
8.7
255
Not enough data
8.5
246
Not enough data
8.4
230
Not enough data
7.9
198
Survey Insights
Not enough data
8.4
249
Not enough data
7.9
190
Not enough data
8.8
238
Not enough data
8.7
219
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
8.5
187
Not enough data
8.9
193
Not enough data
9.0
192
Not enough data
9.0
197
Additional Functionality
Not enough data
8.8
177
Not enough data
Feature Not Available
Not enough data
8.4
173
Not enough data
7.6
152
Not enough data
8.6
173
Categories
Categories
Shared Categories
CustomerHero and Typeform are categorized as Survey
Unique Categories
CustomerHero has no unique categories
Typeform is categorized as Online Form Builder and Lead Capture
Reviews
Reviewers' Company Size
CustomerHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.5%
Education Management
10.5%
Consumer Goods
10.5%
Retail
5.3%
Non-Profit Organization Management
5.3%
Other
57.9%
Marketing and Advertising
11.5%
Information Technology and Services
9.4%
Computer Software
9.0%
Health, Wellness and Fitness
4.1%
Internet
3.6%
Other
62.4%
Alternatives
Discussions
CustomerHero has no discussions with answers
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
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