Compare Creatio and SAP Sales Cloud 
At a Glance
Market Segments
Small-Business (43.8% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
No pricing available
Creatio
Star Rating
(312)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansSAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in overall user satisfaction, boasting a higher G2 Score compared to Creatio. Users appreciate its user-friendly interface and the ability to customize report layouts, making it a strong choice for managing sales tasks efficiently.
- According to verified reviews, Creatio stands out for its agility and flexibility, with users highlighting its adaptability to specific business needs. Reviewers mention that it allows for seamless lead routing and campaign tracking without the need for complex workarounds.
- Users say that SAP Sales Cloud offers robust integration capabilities, particularly for clients needing customization across various verticals. This feature is praised for enhancing productivity and streamlining workflows, especially in marketing and services.
- Reviewers mention that while Creatio has a slightly lower overall satisfaction score, it shines in areas like quality of support and ease of use. Users find the platform intuitive and appreciate the responsive support team, which contributes to a positive experience.
- G2 reviewers highlight that SAP Sales Cloud has a significant advantage in terms of the total number of reviews, indicating a more established presence in the market. This extensive feedback helps potential users gauge its reliability and effectiveness in real-world applications.
- According to recent user feedback, both platforms have their strengths, but SAP Sales Cloud is noted for its comprehensive reporting capabilities, while Creatio is recognized for its great user interface and ease of setup, making it a strong contender for small businesses looking for a straightforward solution.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
SAP Sales Cloud
No pricing availableFree Trial
Creatio
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
223
8.5
700
Ease of Use
9.1
250
7.9
712
Ease of Setup
8.4
151
8.1
397
Ease of Admin
8.6
120
8.0
262
Quality of Support
9.1
221
8.3
670
Has the product been a good partner in doing business?
9.2
119
8.5
262
Product Direction (% positive)
9.2
208
8.5
674
Features by Category
Sales Force Automation
9.0
152
|
Verified
8.3
473
|
Verified
9.0
91
8.2
312
8.9
144
|
Verified
8.2
438
|
Verified
8.8
148
|
Verified
8.3
452
|
Verified
8.7
117
|
Verified
8.1
406
|
Verified
8.7
132
|
Verified
8.1
426
|
Verified
8.6
129
|
Verified
8.1
427
|
Verified
8.8
125
|
Verified
8.2
430
|
Verified
8.9
121
|
Verified
8.2
445
|
Verified
Marketing Automation
8.8
132
|
Verified
7.9
378
|
Verified
8.9
123
|
Verified
8.2
303
9.1
141
|
Verified
8.4
402
|
Verified
8.9
109
|
Verified
8.1
348
|
Verified
Customer Support
9.1
122
|
Verified
8.4
411
|
Verified
8.8
113
|
Verified
8.2
421
|
Verified
8.9
128
|
Verified
8.2
418
|
Verified
8.8
110
|
Verified
8.0
381
|
Verified
9.1
115
|
Verified
8.2
409
|
Verified
Reporting & Analytics
8.8
147
|
Verified
8.2
463
|
Verified
9.0
155
|
Verified
8.2
462
|
Verified
8.7
120
|
Verified
8.2
419
|
Verified
Mobile & Social
8.6
115
|
Verified
8.1
270
8.5
110
|
Verified
8.0
217
8.5
122
|
Verified
7.8
341
|
Verified
Platform
8.8
96
|
Verified
8.0
291
|
Verified
9.0
97
|
Verified
8.3
289
|
Verified
8.8
97
|
Verified
8.5
293
|
Verified
8.7
70
8.3
260
|
Verified
8.9
79
|
Verified
8.2
269
|
Verified
8.7
82
|
Verified
8.4
276
|
Verified
8.8
91
|
Verified
8.3
294
|
Verified
8.6
76
|
Verified
8.3
280
|
Verified
Integration
8.8
98
|
Verified
8.4
288
|
Verified
8.7
81
|
Verified
8.2
270
|
Verified
8.5
75
8.1
251
|
Verified
Generative AI
9.0
28
7.6
137
Agentic AI - CRM
Not enough data
7.2
41
Not enough data
7.3
41
Not enough data
7.7
43
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
8.9
23
8.6
132
8.9
24
8.8
131
8.5
20
8.6
128
8.6
25
9.0
130
9.0
21
8.6
130
Predictive Analytics
9.2
22
8.8
128
8.8
23
8.9
129
8.4
20
8.7
132
8.8
23
8.9
136
Sales Management
8.7
26
8.6
133
8.5
21
8.3
131
9.2
24
8.7
133
8.6
27
9.0
134
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
29
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.3
25
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and SAP Sales Cloud are categorized as Sales Analytics and CRM
Unique Categories
Creatio is categorized as Retail Analytics, AI Agents For Business Operations, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Lead Capture, Help Desk, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
SAP Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.3%
Computer Software
10.8%
Financial Services
6.0%
Banking
4.9%
Pharmaceuticals
2.6%
Other
57.5%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
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