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Compare Creatio and sales-i 
Featured Products
At a Glance
Market Segments
Small-Business (44.0% of reviews)
Mid-Market (53.4% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
No pricing available
Creatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing planssales-i
Star Rating
(137)4.3 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about sales-iSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Creatio excels in user satisfaction, boasting a significantly higher overall score compared to sales-i. Users appreciate its user-friendly interface and adaptability, with one reviewer noting its ability to meet specific marketing requirements without complex workarounds.
- According to verified reviews, Creatio's implementation process is praised for its intuitive onboarding, making it easier for teams to get started quickly. In contrast, while sales-i is described as easy to navigate, it lacks the same level of comprehensive support during setup.
- Users say that Creatio offers superior support quality, with a score reflecting its responsiveness and helpfulness. Reviewers highlight the dedicated support team as a key strength, while sales-i users also commend their support but note it may not be as robust.
- Reviewers mention that Creatio provides a wide range of features for task and activity management, scoring higher in areas like opportunity management and campaign tracking. Users have found it particularly effective for managing complex workflows, unlike sales-i, which is seen as more limited in this regard.
- According to recent feedback, Creatio's reporting and analytics capabilities are highly regarded, with users appreciating the interactive dashboards and data segmentation features. Sales-i, while offering clean design and straightforward reporting, does not match the depth of analytics that Creatio provides.
- G2 reviewers highlight that Creatio's flexibility and customization options allow businesses to tailor the platform to their needs, making it a strong choice for small businesses. In contrast, sales-i is favored by mid-market companies but may not offer the same level of customization, as noted by users who found it less adaptable.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
sales-i
No pricing availableFree Trial
Creatio
Free Trial is available
sales-i
No trial information availableRatings
Meets Requirements
9.1
222
8.4
115
Ease of Use
9.0
249
8.1
115
Ease of Setup
8.4
150
8.3
50
Ease of Admin
8.6
119
8.4
52
Quality of Support
9.1
220
8.6
112
Has the product been a good partner in doing business?
9.2
118
8.9
50
Product Direction (% positive)
9.2
207
8.7
114
Features by Category
Sales Force Automation
9.0
152
|
Verified
7.5
14
9.0
91
Feature Not Available
8.9
144
|
Verified
7.2
13
8.8
148
|
Verified
7.6
14
8.7
117
|
Verified
Feature Not Available
8.7
132
|
Verified
7.8
13
8.6
129
|
Verified
Feature Not Available
8.8
125
|
Verified
Feature Not Available
8.9
121
|
Verified
Feature Not Available
Marketing Automation
8.8
132
|
Verified
Feature Not Available
8.9
123
|
Verified
6.9
12
9.1
141
|
Verified
Feature Not Available
8.9
109
|
Verified
7.3
11
Customer Support
9.1
122
|
Verified
7.4
12
8.8
113
|
Verified
Feature Not Available
8.9
128
|
Verified
Feature Not Available
8.8
110
|
Verified
Feature Not Available
9.1
115
|
Verified
Feature Not Available
Reporting & Analytics
8.8
147
|
Verified
7.7
14
9.0
155
|
Verified
8.0
14
8.7
120
|
Verified
6.5
12
Mobile & Social
8.6
115
|
Verified
4.8
9
8.5
110
|
Verified
5.2
10
8.5
122
|
Verified
7.9
12
Platform
8.8
96
|
Verified
6.7
7
9.0
97
|
Verified
6.7
7
8.8
97
|
Verified
8.1
7
8.7
70
Not enough data
8.9
79
|
Verified
6.7
5
8.7
82
|
Verified
6.4
6
8.8
91
|
Verified
8.3
6
8.6
76
|
Verified
8.1
6
Integration
8.8
98
|
Verified
8.1
6
8.7
81
|
Verified
7.8
6
8.5
75
6.3
5
Generative AI
9.0
28
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
8.7
23
8.9
24
8.7
24
8.5
20
8.1
20
8.6
25
8.2
22
9.0
21
8.4
21
Predictive Analytics
9.2
22
Feature Not Available
8.8
23
7.1
21
8.4
20
Feature Not Available
8.8
23
Feature Not Available
Sales Management
8.7
26
7.5
17
8.5
21
7.5
17
9.2
24
7.9
19
8.6
27
8.0
19
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and sales-i are categorized as Sales Analytics and CRM
Unique Categories
sales-i has no unique categories
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
sales-i
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Business Supplies and Equipment
15.3%
Building Materials
13.7%
Automotive
12.2%
Wholesale
9.2%
Retail
6.1%
Other
43.5%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
sales-i has no more discussions with answers
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