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At a Glance
Market Segments
Enterprise (51.4% of reviews)
Enterprise (51.1% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
Coveo
Star Rating
(144)4.3 out of 5
Market Segments
Enterprise (51.4% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansSearchUnify Cognitive Search
Star Rating
(95)4.5 out of 5
Market Segments
Enterprise (51.1% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Coveo excels in Quality of Support with a score of 8.8, while SearchUnify Cognitive Search shines even brighter with a score of 9.5, indicating that users find SearchUnify's support to be more responsive and helpful.
- Reviewers mention that Coveo's Search Analytics feature is robust, scoring 9.0, but SearchUnify's score of 8.2 suggests it may not provide the same depth of insights, leading to a more limited understanding of user behavior.
- G2 users highlight Coveo's Faceted Search functionality with a high score of 9.1, which allows for better filtering of search results, whereas SearchUnify's score of 8.8 indicates it may not be as effective in this area.
- Users on G2 report that Coveo's Personalization Engine scores 8.8, providing tailored experiences, while SearchUnify's lower score of 7.7 suggests it may not deliver the same level of personalized content effectively.
- Reviewers say that Coveo's Global Language Support is rated at 8.5, making it a strong choice for international users, while SearchUnify's score of 7.6 indicates it may have limitations in supporting multiple languages.
- Users report that Coveo's Indexing feature is rated at 9.2, showcasing its efficiency in managing data, while SearchUnify does not provide a comparable score, suggesting potential challenges in data management.
Pricing
Entry-Level Pricing
Coveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
SearchUnify Cognitive Search
Cloud Edition
Contact Us
- Workspace Cloud
- Upto 3 Content Sources
- Upto 1 Search Client
Free Trial
Coveo
Free Trial is available
SearchUnify Cognitive Search
Free Trial is available
Ratings
Meets Requirements
8.6
121
8.8
74
Ease of Use
8.1
126
8.4
77
Ease of Setup
7.7
80
8.0
64
Ease of Admin
8.1
67
8.3
66
Quality of Support
8.8
119
9.5
74
Has the product been a good partner in doing business?
8.8
67
9.5
70
Product Direction (% positive)
8.4
122
8.9
75
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.3
17
|
Verified
Not enough data
8.9
18
|
Verified
Not enough data
8.5
14
Not enough data
Templates
8.1
16
|
Verified
Not enough data
8.4
15
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Personalization
7.9
18
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.4
15
Not enough data
9.0
10
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
Multichannel
8.6
18
|
Verified
Not enough data
9.0
10
Not enough data
8.2
17
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
7.3
17
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
8.3
14
Not enough data
8.2
13
Not enough data
Targeting
8.5
13
Not enough data
8.5
11
Not enough data
Triggered Content
8.6
13
Not enough data
7.7
10
Not enough data
8.0
14
Not enough data
Personalized Content
7.7
14
Not enough data
7.2
9
Not enough data
8.7
14
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.0
46
9.2
65
8.6
45
8.7
56
8.4
44
7.7
50
Agentic AI - Enterprise Search Software
7.3
5
Not enough data
7.3
5
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Search Queries
8.5
45
8.1
56
8.8
46
8.8
61
8.5
45
8.4
55
8.0
42
8.3
57
8.4
44
8.1
59
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
41
8.4
60
8.9
44
8.4
63
8.6
44
8.7
57
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.7
5
Search Queries - Enterprise Search Software
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
8.7
5
Search Setup
9.2
22
Not enough data
9.3
23
Not enough data
9.3
22
Not enough data
8.9
19
Not enough data
Product Discovery
9.2
22
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
9.4
22
Not enough data
9.2
22
Not enough data
Integration
8.8
20
Not enough data
9.1
18
Not enough data
9.3
19
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coveo and SearchUnify Cognitive Search are categorized as Enterprise Search Software
Reviews
Reviewers' Company Size
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SearchUnify Cognitive Search
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.9%
Telecommunications
11.1%
Computer Software
11.1%
Information Technology and Services
9.7%
Financial Services
5.6%
Other
48.6%
Computer Software
40.2%
Information Technology and Services
21.7%
Computer & Network Security
9.8%
Telecommunications
3.3%
Semiconductors
2.2%
Other
22.8%
Discussions
How does Coveo search work?
1 Comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
What is SearchUnify used for?
1 Comment
Official Response from SearchUnify Cognitive Search
SearchUnify is an enterprise agentic platform designed to revolutionize information discovery and elevate both self-service and customer support experiences....Read more
SearchUnify Cognitive Search has no more discussions with answers
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