Introducing G2.ai, the future of software buying.Try now
Compare Coveo and Google Custom Search 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Cludo Search
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SearchStax
Visit Website
At a Glance
Market Segments
Enterprise (51.4% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Coveo
Star Rating
(144)4.3 out of 5
Market Segments
Enterprise (51.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansGoogle Custom Search
Star Rating
(24)4.1 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Google Custom SearchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Coveo excels in federated search with a score of 9.3, allowing for seamless integration of multiple data sources, while Google Custom Search scores lower at 8.3, indicating less robust capabilities in this area.
- Reviewers mention that Coveo's search analytics feature is highly rated at 9.0, providing detailed insights into user behavior, whereas Google Custom Search has a slightly higher score of 9.2, suggesting it may offer more comprehensive analytics tools.
- G2 users highlight Coveo's superior personalization engine with a score of 8.8, which allows for tailored user experiences, while Google Custom Search's personalization features are rated lower at 7.7, indicating less effectiveness in delivering customized content.
- Users on G2 report that Coveo's content discovery capabilities are impressive, particularly in faceted search with a score of 9.4, making it easier for users to navigate through large datasets, compared to Google Custom Search's score of 8.8 in the same category.
- Reviewers mention that Coveo's AI functionality is a standout feature, particularly in natural language processing with a score of 8.4, which enhances search accuracy, while Google Custom Search scores slightly higher at 8.7, indicating a competitive edge in this area.
- Users say that Coveo's quality of support is rated at 8.8, reflecting a strong commitment to customer service, while Google Custom Search's support is rated at 8.0, suggesting that users may experience less satisfaction with their support services.
Pricing
Entry-Level Pricing
Coveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
Google Custom Search
No pricing availableFree Trial
Coveo
Free Trial is available
Google Custom Search
No trial information availableRatings
Meets Requirements
8.6
121
7.9
17
Ease of Use
8.1
126
8.8
17
Ease of Setup
7.7
80
9.2
6
Ease of Admin
8.1
67
Not enough data
Quality of Support
8.8
119
8.0
16
Has the product been a good partner in doing business?
8.8
67
Not enough data
Product Direction (% positive)
8.4
122
8.5
16
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.3
17
|
Verified
Not enough data
8.9
18
|
Verified
Not enough data
8.5
14
Not enough data
Templates
8.1
16
|
Verified
Not enough data
8.4
15
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Personalization
7.9
18
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.4
15
Not enough data
9.0
10
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
Multichannel
8.6
18
|
Verified
Not enough data
9.0
10
Not enough data
8.2
17
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
7.3
17
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
8.3
14
Not enough data
8.2
13
Not enough data
Targeting
8.5
13
Not enough data
8.5
11
Not enough data
Triggered Content
8.6
13
Not enough data
7.7
10
Not enough data
8.0
14
Not enough data
Personalized Content
7.7
14
Not enough data
7.2
9
Not enough data
8.7
14
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.0
46
Not enough data
8.6
45
Not enough data
8.4
44
Not enough data
Agentic AI - Enterprise Search Software
7.3
5
Not enough data
7.3
5
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Search Queries
8.5
45
Not enough data
8.8
46
Not enough data
8.5
45
Not enough data
8.0
42
Not enough data
8.4
44
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
41
Not enough data
8.9
44
Not enough data
8.6
44
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
9.2
22
Not enough data
9.3
23
Not enough data
9.3
22
Not enough data
8.9
19
Not enough data
Product Discovery
9.2
22
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
9.4
22
Not enough data
9.2
22
Not enough data
Integration
8.8
20
Not enough data
9.1
18
Not enough data
9.3
19
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coveo and Google Custom Search are categorized as Site Search Software
Unique Categories
Google Custom Search has no unique categories
Reviews
Reviewers' Company Size
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Custom Search
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.9%
Telecommunications
11.1%
Computer Software
11.1%
Information Technology and Services
9.7%
Financial Services
5.6%
Other
48.6%
Computer Software
28.6%
Higher Education
14.3%
Marketing and Advertising
9.5%
Transportation/Trucking/Railroad
4.8%
Public Relations and Communications
4.8%
Other
38.1%
Alternatives
Discussions
How does Coveo search work?
1 Comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
Google Custom Search has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
