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Compare Cloudbeds and Visual Matrix PMS 
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At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Cloudbeds
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CloudbedsVisual Matrix PMS
Star Rating
(10)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Visual Matrix PMSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cloudbeds excels in its Calendar feature, scoring a remarkable 9.5, which allows for seamless management of bookings and availability. In contrast, Visual Matrix PMS also shines in this area with the same score, but users mention that Cloudbeds offers a more intuitive interface for navigating the calendar.
- Reviewers mention that Cloudbeds has a strong Inventory Management score of 8.9, which is particularly beneficial for small businesses managing multiple room types. Visual Matrix PMS, while scoring lower at 8.3, is noted for its robust reporting capabilities, although users feel it could improve in user-friendliness.
- G2 users highlight that Cloudbeds has a better Quality of Support rating at 8.3 compared to Visual Matrix PMS's 9.2. However, reviewers mention that while Visual Matrix PMS offers excellent support, Cloudbeds provides more comprehensive resources and documentation for self-service help.
- Users on G2 report that Cloudbeds has a more favorable Product Direction score of 9.1, indicating a strong commitment to future enhancements. In contrast, Visual Matrix PMS, with a score of 8.5, is perceived as stable but less innovative, according to user feedback.
- Reviewers say that Cloudbeds' Automation features score 8.3, which helps streamline operations effectively. Visual Matrix PMS, however, has a lower score of 7.3, and users mention that they find Cloudbeds' automation tools to be more user-friendly and efficient.
- Users report that Cloudbeds has a superior Booking Aggregation score of 8.5, which allows for better management of multiple booking channels. Visual Matrix PMS, while scoring slightly lower at 8.6, is praised for its Booking Engine, but users feel that Cloudbeds offers a more integrated experience across platforms.
Pricing
Entry-Level Pricing
Cloudbeds
No pricing availableVisual Matrix PMS
No pricing availableFree Trial
Cloudbeds
No trial information availableVisual Matrix PMS
No trial information availableRatings
Meets Requirements
8.4
30
8.3
8
Ease of Use
8.6
31
9.4
8
Ease of Setup
8.0
22
Not enough data
Ease of Admin
8.2
20
Not enough data
Quality of Support
8.3
30
9.2
8
Has the product been a good partner in doing business?
8.5
20
Not enough data
Product Direction (% positive)
9.2
28
8.5
8
Features by Category
Administration
8.2
19
Not enough data
8.9
18
Not enough data
8.3
17
Not enough data
9.5
17
Not enough data
7.3
18
Not enough data
Booking Management
8.5
10
Not enough data
8.5
11
Not enough data
7.0
10
Not enough data
Booking Management
8.6
18
Not enough data
7.8
18
Not enough data
8.0
18
Not enough data
Administration
8.3
10
Not enough data
7.3
11
Not enough data
7.3
10
Not enough data
6.2
10
Not enough data
9.5
10
Not enough data
Marketing
6.3
17
Not enough data
7.0
15
Not enough data
Marketing
6.3
10
Not enough data
5.8
10
Not enough data
Rate Management
6.9
8
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Data Tools
6.9
7
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
User Tools
7.3
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Agentic AI - Hotel Revenue Management Systems (RMS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Property Management
8.6
13
Not enough data
7.6
13
Not enough data
6.9
12
Not enough data
8.3
11
Not enough data
Guest Management
8.5
12
Not enough data
6.4
11
Not enough data
6.2
11
Not enough data
Staff Management
6.8
11
Not enough data
5.3
11
Not enough data
Platform
6.5
12
Not enough data
8.3
14
Not enough data
Agentic AI - Hotel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hotel Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloudbeds and Visual Matrix PMS are categorized as Hotel Revenue Management Systems (RMS) and Hotel Management
Unique Categories
Cloudbeds is categorized as Channel Management and Hotel Reservations
Visual Matrix PMS has no unique categories
Reviews
Reviewers' Company Size
Cloudbeds
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Visual Matrix PMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
86.1%
Leisure, Travel & Tourism
11.1%
Business Supplies and Equipment
2.8%
‐
‐
Other
0.0%
Hospitality
100.0%
‐
‐
‐
‐
Other
0.0%
Alternatives
Discussions
What is Cloudbeds system?
1 Comment
VT
One platform designed to help you grow revenue, save time, and increase guest satisfaction.Read more
What are the functions of PMS?
1 Comment
VT
View real-time data of the day’s arrivals, departures, and reservations.Read more
Cloudbeds has no more discussions with answers
Visual Matrix PMS has no discussions with answers
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