eZee FrontDesk Hotel PMS Reviews & Product Details

eZee FrontDesk is a general purpose hotel and motel software which is can be used as a hotel maintenance software, hotel reservations software, hotel management software, hotel billing software, hotel property management software (pms). It is ideal solution for hotel having 10-500 Rooms. It Provides features like - Reservation Center - Front Desk Operations - Profile Management - Rate Management - Revenue Management - Back Office Operations - In House Operations - Event Management - Analytics and Reporting and more.

Seller

eZee Technosys Pvt. Ltd

Discussions

eZee FrontDesk Hotel PMS Community

Languages Supported

Afrikaans, Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Galician, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Portuguese (Brazil), Portuguese (Portugal), Serbian (Cyrillic)

Overview by

Laiza Thomas (Chief Digital Officer at eZee Technosys Pvt. Ltd.)

Pricing

Pricing provided by eZee FrontDesk Hotel PMS.

Basic

₹1,150.00

With One-Time Purchase

View More Pricing Information

Top-Rated Alternatives

OPERA Cloud Property Management

4.2/5(65)

View All Alternatives

User Insights

Average based on 13 real user reviews.

Typical contract price

$0k - $0k

With One-Time Purchase

eZee FrontDesk Hotel PMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is eZee FrontDesk Hotel PMS, and what problem is it built to solve?

eZee provides hospitality solutions designed to address the varied requirements of businesses in the hospitality industry. They are intended to help manage the complexity and interconnected functions involved in hospitality operations.

What languages does eZee FrontDesk Hotel PMS support?

eZee FrontDesk Hotel PMS supports 26 languages, including Afrikaans, Albanian, Arabic, Armenian, Basque, and others.

What company sizes is eZee FrontDesk Hotel PMS designed for?

eZee FrontDesk Hotel PMS is designed for teams of all sizes.

Which industries is eZee FrontDesk Hotel PMS built to serve?

eZee FrontDesk Hotel PMS is built to serve the hospitality industry.

Does eZee FrontDesk Hotel PMS offer an open API, and what does it integrate with?

eZee FrontDesk Hotel PMS offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Support options include 24/7 live-rep support, chat, and email/help desk.

What training resources are available to help teams get started?

Teams can use several resources to get started:

Live online training
Documentation
In-person training
Webinars
Videos

G2 reviews are authentic and verified.

Here's how.

Ashwin K.

Digital Marketing Manager

Mid-Market (51-1000 emp.)

11/2/2023

"One Stop PMS Software for any kind of hotels"

4.5/5

What do you like best about eZee FrontDesk Hotel PMS?

The most comprehensive cloud-based PMS Software that offers property management capabilities, front office, online booking engine, back office, guest management, payroll, housekeeping guest relationship management, laundry, and more. This PMS Software aims to help any kind of hotels to effectively manage, find, acquire, and manage their customers. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

The only thing I dislike about this PMS software is, I have to follow a lot of instructions to complete specific tasks. Hotels need to be on the latest version of this PMS software to train new employees. Review collected by and hosted on G2.com.

Verified User in Hospitality

Enterprise (> 1000 emp.)

11/5/2023

"Efficiently Managing Hospitality: A Comprehensive Review of eZee Frontdesk Hotel PMS"

4/5

What do you like best about eZee FrontDesk Hotel PMS?

I am thoroughly impressed with eZee FrontDesk Hotel PMS. Its user-friendly interface makes managing hotel operations a breeze. The robust reservation system ensures seamless bookings, and the real-time updates help in optimizing room occupancy. The integrated billing and invoicing features simplify financial tasks, and the detailed reporting tools provide valuable insights for strategic decision-making. Additionally, the excellent customer support ensures that any issues are resolved promptly, making it a top choice for efficient hotel management Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

Few downsides with eZee Frontdesk includes

- A Learning curve

- Limited Customisations for very Advanced users Review collected by and hosted on G2.com.

What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?

eZee FrontDesk Hotel PMS solves several common problems in hotel management, and here's how it can benefit users:

Efficient Reservation Management: It streamlines the reservation process, allowing you to manage bookings effectively, reducing the chances of double bookings and ensuring room availability, which is crucial for maximizing revenue.

Automated Check-In/Check-Out: The software automates the check-in and check-out processes, saving time for both staff and guests. This efficiency enhances the guest experience and minimizes human error.

Billing and Invoicing: eZee FrontDesk simplifies billing and invoicing procedures. This can lead to quicker payment processing and fewer billing discrepancies, improving the financial aspect of hotel management.

Real-Time Updates: The system provides real-time updates on room availability and rates, enabling you to make informed decisions and respond quickly to changing demand, which can help optimize revenue and occupancy.

Reporting and Analytics: The software offers detailed reporting and analytics tools, giving you insights into your hotel's performance. This data-driven approach can help you identify trends, make informed decisions, and refine your business strategies.

Guest Experience: eZee FrontDesk can enhance the guest experience by allowing for a smooth and hassle-free check-in/check-out process. Satisfied guests are more likely to return and leave positive reviews.

Compliance and Security: It can help with compliance and data security, ensuring that guest information is handled safely and that the hotel meets industry standards and regulations.

In summary, eZee FrontDesk Hotel PMS benefits users by simplifying complex hotel management tasks, increasing efficiency, and ultimately improving the overall guest experience. Review collected by and hosted on G2.com.

Alireja G.

Tax Reviewer

Accounting

Small-Business (50 or fewer emp.)

Originally submitted 10/31/2023

"PERFECT"

4.5/5

What do you like best about eZee FrontDesk Hotel PMS?

eZee FrontDesk Hotel Management Software has helped us to easily obtain the Hotel Audit Report. The best part of the software is that you can also access the Restaurant POS. The Front Desk is where I had the most experience when using this software. Support is superb. The team is very supportive. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

None, but sometimes the software would be down temporarily. However, most of the time, the software worked well for the hotel and was easy to use. Review collected by and hosted on G2.com.

Sudhanshu C.

Account Manager

Small-Business (50 or fewer emp.)

10/18/2023

"One of the best in the business."

5/5

What do you like best about eZee FrontDesk Hotel PMS?

User-friendlyness is the best thing the PMS has. Support is superb. Team is super supportive. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

I did not find any challenges as such. It's software and always demands upgrading as the requirements come up and the team is so cool they are already on it and keep innovating. So no complaints as of now. Review collected by and hosted on G2.com.

balwinder k.

Delivery manager

Small-Business (50 or fewer emp.)

10/31/2023

"eZee@as the name says"

5/5

What do you like best about eZee FrontDesk Hotel PMS?

it's a good system as it more than meets the requirements of any hotel of any size. Very feature-rich and easy to use. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

single event booking is not there and invoice templates are too long also Review collected by and hosted on G2.com.

Vinay A.

Technical Consultant

Small-Business (50 or fewer emp.)

11/2/2023

"Efficiency and Ease: A Review of Ezee Frontdesk Hotel PMS"

3/5

What do you like best about eZee FrontDesk Hotel PMS?

User-Friendly Interface, Reservation Management, Customer Support Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

Cost, Limited Mobile App Functionality, Customization Constraints Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

10/31/2023

"Review"

3.5/5

What do you like best about eZee FrontDesk Hotel PMS?

Perfect software for hotel management. Website is user friendly. East to use product. Great customer support. 24*7 available Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

Sometimes it takes time to load. Consume lot of internet. But overall product is good Review collected by and hosted on G2.com.

Ayush S.

Mid-Market (51-1000 emp.)

2/15/2023

"Use dependable hotel software!"

5/5

What do you like best about eZee FrontDesk Hotel PMS?

The feature-rich hotel software offers a variety of functions for your establishment. Its categories span across Front Office, Group Booking, Laundry, Guest Engagement, Back Office, Housekeeping, Banquet, Mini-bar, and Payroll. Although I'm most familiar with Front Desk, I appreciate the software's extensive capabilities. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

Although there were occasional temporary downtimes, the hotel software was generally efficient and user-friendly. Review collected by and hosted on G2.com.

What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?

The hotel effectively addressed various concerns such as reservation management, group bookings, and monthly payroll discrepancies, as well as identifying the reasons for variations in housekeeping time. By logging and comparing data from previous months, we were able to set achievable goals and incentivize employees to improve the hotel's performance. This approach proved beneficial for the overall success of the establishment. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

11/4/2023

"Pretty easy to use"

3.5/5

What do you like best about eZee FrontDesk Hotel PMS?

Easy booking processing, managing bills and checkout is managed by workers without much effort Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

onboarding process can be a bit smoother Review collected by and hosted on G2.com.

Krystal L.

Independent Sales Consultant

Small-Business (50 or fewer emp.)

10/29/2019

"Good experience so far for the last years"

5/5

What do you like best about eZee FrontDesk Hotel PMS?

Simple to use. No monthly membership, just a one-time fee depending on how many rooms your hotel/motel has. It has other features software available to use integrate with eZee Frontdesk (extra cost) but we just use the Frontdesk software. When you begin to use the software is a little difficult to set up, but you can personalize and customize the interface to your preference. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

Sometimes is a little difficult to handle the reports, to how to find out the numbers that we need, I mean how to find the exact kind report that we are looking for. If we want to chat or contact customer support, we have to pay the hotel maintenance fee otherwise we are not able to contact them for assistance. When we need tech support, we need to contact them very late at night for a different time zone (support from India). Review collected by and hosted on G2.com.

Recommendations to others considering eZee FrontDesk Hotel PMS:

If you are looking for software that you could manage your hotel without monthly membership this is for you. Review collected by and hosted on G2.com.

What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?

This has helped us to have updated the guest with their reservations. The feature Email Automation is very beneficial to send a booking confirmation email to the guest. Get the necessary report for the government tax agency and to organized the reservations. Review collected by and hosted on G2.com.