# Cloudbeds vs Oracle Hospitality OPERA Property Management System Comparison

---
## Frequently Asked Questions

### What is the difference between Oracle Hospitality OPERA... vs Cloudbeds?

Cloudbeds is rated slightly higher by G2 reviewers and is favored for small-business use, while Oracle Hospitality OPERA... is more established in mid-market and enterprise segments and is noted for its integration capabilities.

| [Oracle Hospitality OPERA...](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) |
| --- | --- |
| 4.2/5 (65 reviews) | 4.3/5 (40 reviews) |
| Mid-Market | Small-Business |
| 8.6 | 8.1 |
| 7.1 | 8.3 |
| Integration to other systems is beyond compare | All-in-one platform for managing multiple properties with strong channel management |



### How do the pricing models of Oracle Hospitality OPERA... and Cloudbeds compare?

Cloudbeds is considered the stronger value by reviewers, reflected in its higher satisfaction with pricing and cost-related dimensions.

- **Oracle Hospitality OPERA...:** Reviewers frequently mention that the system is costly compared to other PMS options, with several noting high licensing and support costs as a trade-off for its robust features.
- **Cloudbeds:** In recent reviews, many small-business users highlight Cloudbeds as cost-effective and well-suited for lean operations, with positive sentiment around its pricing structure and included features.
- **Switching reasons:** Reviewers cite moving to Cloudbeds for better value and lower total cost of ownership, especially for smaller properties seeking an all-in-one solution.



### What are the best alternatives to Oracle Hospitality OPERA... and Cloudbeds?

The top three alternatives to Oracle Hospitality OPERA... and Cloudbeds are Hostaway, Hotello - PMS, and Maestro PMS.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Oracle Hospitality OPERA...](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | High cost noted in reviews | Integration to other systems is beyond compare |
| [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | Small-Business | Cost-effective for small businesses | All-in-one platform for managing multiple properties |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | Highly rated for ease of use and integrations |
| [Hotello - PMS](https://www.g2.com/products/hotello/reviews) | 4.2/5 (17 reviews) | — | — | — |
| [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) | 3.3/5 (13 reviews) | — | — | — |



### Which Hotel Management features should I prioritize when comparing Oracle Hospitality OPERA... and Cloudbeds?

Buyers should prioritize integrations, reporting, ease of setup, quality of support, and cost-effectiveness when comparing Oracle Hospitality OPERA... and Cloudbeds.

- **Integrations:** Oracle Hospitality OPERA... is frequently praised for its integration capabilities, with reviewers highlighting its ability to connect with multiple third-party systems. Cloudbeds is also noted for strong channel management and integration with OTAs.
- **Reporting:** Both products are cited for reporting, but Oracle Hospitality OPERA... receives more mentions for customizable and flexible reporting, while Cloudbeds is described as having basic reporting with some limitations.
- **Ease of Setup:** Oracle Hospitality OPERA... scores 8.6 and Cloudbeds 8.1 on Ease of Setup, with reviewers noting a smoother onboarding experience for Oracle Hospitality OPERA... in recent reviews.
- **Quality of Support:** Cloudbeds scores higher at 8.3 versus Oracle Hospitality OPERA... at 7.1, with reviewers describing more responsive and helpful support from Cloudbeds.
- **Cost-effectiveness:** Cloudbeds is favored by small-business reviewers for its value and pricing structure, while Oracle Hospitality OPERA... is often described as more expensive.



### What are the pros and cons of Oracle Hospitality OPERA... vs Cloudbeds?

Oracle Hospitality OPERA...'s headline strength is its integration capabilities, while Cloudbeds is praised for its all-in-one platform and ease of use for small businesses.

- **Oracle Hospitality OPERA... strengths:** Integration to other systems is beyond compare; customizable interface; robust reporting; suitable for large and mid-market properties; strong reservation and guest management features.
- **Oracle Hospitality OPERA... trade-offs:** High cost compared to other PMS options; complex permissions and setup; support response times can be slow; interface is described as outdated by some reviewers.
- **Cloudbeds strengths:** All-in-one platform for managing multiple properties; strong channel management; intuitive design; cost-effective for small businesses; easy onboarding and training for new staff.
- **Cloudbeds trade-offs:** Reporting is described as basic with limited customization; some reviewers note slow data loading and lack of advanced features for larger properties; customer support is generally positive but a few reviews mention slow response for complex issues.



### Is Oracle Hospitality OPERA... or Cloudbeds better for small businesses?

Cloudbeds is better suited for small businesses, as reflected in its largest reviewer segment and positive small-business sentiment.

- **Oracle Hospitality OPERA...:** Largest segment is mid-market, with reviewers noting its suitability for larger properties and more complex operations.
- **Cloudbeds:** Largest segment is small-business, with reviewers highlighting its ease of use, cost-effectiveness, and all-in-one capabilities for smaller hotels and boutique properties.



### Which Hotel Management platform has better integrations?

Oracle Hospitality OPERA... is favored for integrations, with reviewers consistently highlighting its ability to connect with multiple third-party systems.

- **Oracle Hospitality OPERA...:** In recent reviews, many reviewers praise its integration to other systems, describing it as "beyond compare" and noting the Opera store for integrations as easy to use and navigate.
- **Cloudbeds:** Reviewers highlight strong integration with OTAs and channel management, with several noting the ability to manage multiple booking channels and platforms from a single interface.



### How do Oracle Hospitality OPERA... and Cloudbeds compare on customer support?

Cloudbeds scores materially higher on Quality of Support, with an 8.3 versus Oracle Hospitality OPERA...'s 7.1, indicating a stronger support experience for Cloudbeds users.

- **Oracle Hospitality OPERA...:** Reviewers frequently mention slow response times and difficulty escalating support tickets, with some describing the support process as impersonal or delayed.
- **Cloudbeds:** Many reviewers describe support as responsive, helpful, and available, with positive experiences during onboarding and ongoing use, especially for small-business users.



### Which is easier to implement, Oracle Hospitality OPERA... or Cloudbeds?

Oracle Hospitality OPERA... scores higher on Ease of Setup (8.6 vs. 8.1), indicating a smoother implementation experience compared to Cloudbeds.

- **Oracle Hospitality OPERA...:** Reviewers describe in-person training, customizable setup, and strong onboarding support, with several noting quick implementation for large properties.
- **Cloudbeds:** Reviewers generally find setup straightforward, especially for small properties, but a few mention challenges with data migration and the need for additional support for complex integrations.



### Which product has better Reporting?

Oracle Hospitality OPERA... is favored for Reporting, with reviewers citing more flexible and customizable reporting capabilities.

- **Oracle Hospitality OPERA...:** Reviewers highlight the flexibility and depth of reporting, with several noting the ability to customize reports to meet specific operational needs.
- **Cloudbeds:** Reviewers describe reporting as basic, with some limitations in customization and detail, though it covers essential operational metrics for small properties.



| | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 41 | 65 | 
| **Largest Market Segment** | Small-Business (84.6% of reviews) | Mid-Market (50.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
  | **Meets Requirements** | 8.3 (33 reviews) | 9.1 (50 reviews) | 
  | **Ease of Use** | 8.5 (34 reviews) | 8.7 (52 reviews) | 
  | **Ease of Setup** | 8.1 (25 reviews) | 8.6 (12 reviews) | 
  | **Ease of Admin** | 8.2 (22 reviews) | 9.0 (8 reviews) | 
  | **Quality of Support** | 8.1 (33 reviews) | 7.1 (50 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (22 reviews) | 7.6 (9 reviews) | 
  | **Product Direction (% positive)** | 8.9 (31 reviews) | 7.9 (49 reviews) | 

---
## Pricing

### Cloudbeds

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Oracle Hospitality OPERA Property Management System

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.9/10 | 21 |
| **Oracle Hospitality OPERA Property Management System** | N/A | N/A |

#### Administration

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Integrations** | 8.3 (20 reviews) | Not enough data | 
| **Inventory Management** | 8.9 (19 reviews) | Not enough data | 
| **Automation** | 8.4 (18 reviews) | Not enough data | 
| **Calendar** | 9.5 (18 reviews) | Not enough data | 
| **Reporting & Analytics** | 7.5 (19 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Booking Aggregation** | 8.6 (11 reviews) | Not enough data | 
| **Booking Engine** | 8.6 (12 reviews) | Not enough data | 
| **Rate Setting** | 7.3 (11 reviews) | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Booking Aggregation** | 8.7 (19 reviews) | Not enough data | 
| **Booking Engine** | 7.9 (19 reviews) | Not enough data | 
| **Rate Setting** | 8.1 (19 reviews) | Not enough data | 

#### Administration

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Inventory Management** | 8.5 (11 reviews) | Not enough data | 
| **Integrations** | 7.5 (12 reviews) | Not enough data | 
| **Automation** | 7.6 (11 reviews) | Not enough data | 
| **Reporting & Analytics** | 6.5 (11 reviews) | Not enough data | 
| **Calendar** | 9.5 (11 reviews) | Not enough data | 

#### Marketing

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Marketing Tools** | 6.5 (18 reviews) | Not enough data | 
| **Online Reputation Management** | 7.2 (16 reviews) | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Online Reputation Management** | 6.7 (11 reviews) | Not enough data | 
| **Marketing Tools** | 6.2 (11 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.7/10 | 11 |
| **Oracle Hospitality OPERA Property Management System** | N/A | N/A |

#### Rate Management

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Real-Time Pricing** | 7.2 (9 reviews) | Not enough data | 
| **Group Bookings** | Feature Not Available | Not enough data | 
| **Predictive Analytics** | 7.1 (8 reviews) | Not enough data | 
| **Competitor Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Price Control** | 7.7 (8 reviews) | Not enough data | 

#### Data Tools

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Reporting** | 7.4 (9 reviews) | Not enough data | 
| **Data Visualization** | 7.6 (9 reviews) | Not enough data | 
| **Stack Integration** | 7.9 (7 reviews) | Not enough data | 

#### User Tools

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Task Automation** | 7.8 (6 reviews) | Not enough data | 
| **Email Alerts** | 8.9 (6 reviews) | Not enough data | 
| **Customer Insights** | Feature Not Available | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.2/10 | 18 |
| **Oracle Hospitality OPERA Property Management System** | 9.0/10 | 11 |

#### Property Management

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Room Inventory** | 8.3 (16 reviews) | 9.6 (8 reviews) | 
| **Revenue Management** | 7.6 (15 reviews) | 9.4 (6 reviews) | 
| **Facility Maintenance** | 7.2 (13 reviews) | 9.0 (7 reviews) | 
| **Distribution Management** | 8.2 (13 reviews) | 9.3 (7 reviews) | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Billing Rate Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Front Desk Management** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Spa/Activity Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 

#### Guest Management

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Central Reservation System** | 8.7 (14 reviews) | 8.9 (9 reviews) | 
| **Marketing and Loyalty Programs** | 6.7 (12 reviews) | 8.0 (10 reviews) | 
| **Guest Messaging** | 6.8 (13 reviews) | 8.6 (6 reviews) | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 

#### Staff Management

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Housekeeping** | 7.1 (12 reviews) | 9.5 (7 reviews) | 
| **Shift Scheduling** | 5.3 (11 reviews) | 8.7 (5 reviews) | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Reporting and Analytics** | 6.9 (14 reviews) | 9.1 (9 reviews) | 
| **Channel Manager Integration** | 8.4 (15 reviews) | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Multi-Channel Sync** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Kill Switch** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Built-in Accounting** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Single Property** | Not enough data | Not enough data | 

### Hotel Reservations

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | N/A | N/A |
| **Oracle Hospitality OPERA Property Management System** | N/A | N/A |

#### Agentic AI - Hotel Reservations

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Group Reservations** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activities Booking** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Third Party Booking** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Booking Notes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management)

**Unique to Cloudbeds (3):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms), [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations)



---
## Reviewer Demographics

### By Company Size

| Segment | Cloudbeds | Oracle Hospitality OPERA Property Management System | 
|---|---|---|
| **Small-Business** | 84.6% | 22.2% | 
| **Mid-Market** | 15.4% | 50.8% | 
| **Enterprise** | 0% | 27.0% | 

### By Industry

#### Cloudbeds

- **Hospitality:** 87.2%
- **Leisure, Travel & Tourism:** 10.3%
- **Business Supplies and Equipment:** 2.6%

#### Oracle Hospitality OPERA Property Management System

- **Hospitality:** 84.1%
- **Food & Beverages:** 3.2%
- **Staffing and Recruiting:** 1.6%
- **Non-Profit Organization Management:** 1.6%
- **Information Technology and Services:** 1.6%
- **Human Resources:** 1.6%
- **Hospital & Health Care:** 1.6%
- **Health, Wellness and Fitness:** 1.6%
- **Chemicals:** 1.6%
- **Architecture & Planning:** 1.6%

---
## Alternatives

### Alternatives to Cloudbeds

- [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (434 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2415 reviews)
- [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews)
- [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews)
- [SynXis Enterprise Platform](https://www.g2.com/products/synxis-enterprise-platform/reviews) — 3.6/5 stars (19 reviews)

### Alternatives to Oracle Hospitality OPERA Property Management System

- [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews)
- [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) — 3.3/5 stars (13 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Agilysys Visual One](https://www.g2.com/products/agilysys-visual-one/reviews) — 4.0/5 stars (11 reviews)
- [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews)
- [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews)
- [ALICE](https://www.g2.com/products/alice-alice/reviews) — 4.0/5 stars (10 reviews)
- [Hotelogix](https://www.g2.com/products/hotelogix/reviews) — 4.3/5 stars (10 reviews)
- [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews)

---
## Top Discussions

### Cloudbeds

- Title: [What are the functions of PMS?](https://www.g2.com/discussions/what-are-the-functions-of-pms) — 1 comment
  > **Top comment:** "View real-time data of the day’s arrivals, departures, and reservations."
- Title: [What is Cloudbeds system?](https://www.g2.com/discussions/what-is-cloudbeds-system) — 1 comment
  > **Top comment:** "One platform designed to help you grow revenue, save time, and increase guest satisfaction."

### Oracle Hospitality OPERA Property Management System

- Title: [What is Oracle Hospitality OPERA Property Management System used for?](https://www.g2.com/discussions/what-is-oracle-hospitality-opera-property-management-system-used-for) — 2 comments
  > **Top comment:** "Opera Hospitality is commonly used as a property management system (PMS) in the hospitality industry. It is a comprehensive software solution developed by..."
- Title: [What hotels use Opera PMS?](https://www.g2.com/discussions/what-hotels-use-opera-pms) — 1 comment
  > **Top comment:** "Several major hotel brands and independent properties utilize Oracle Hospitality OPERA Property Management System"
- Title: [Does Oracle own opera?](https://www.g2.com/discussions/does-oracle-own-opera) — 1 comment
  > **Top comment:** "Yes,
and their anther new cloud solution "
- Title: [How the Opera PMS integrate with Oracle Fusion Cloud](https://www.g2.com/discussions/how-the-opera-pms-integrate-with-oracle-fusion-cloud) — 1 comment, 1 upvote
  > **Top comment:** "There is no any special provision for interoperability between OPERA PMS & Oracle Fusion Cloud despite the fact that both of these products are from..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudbeds-vs-oracle-hospitality-opera-property-management-system)