# Cloudbeds vs Hotello Comparison

---
## Frequently Asked Questions

### What is the difference between Hotello - PMS vs Cloudbeds?

Cloudbeds stands out for its higher G2 rating and broader review base, while Hotello - PMS is noted for its adaptability and strong customer service.

| [Hotello - PMS](https://www.g2.com/products/hotello/reviews) | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) |
| --- | --- |
| 4.2/5 (17 reviews) | 4.3/5 (40 reviews) |
| — | — |
| 9.0 | 8.1 |
| 8.6 | 8.3 |
| Adaptability and personalized customer service | Unified platform for multi-property management and strong OTA/channel integrations |



### How do the pricing models of Hotello - PMS and Cloudbeds compare?

Hotello - PMS is rated higher for value, with a stronger Price/Cost satisfaction score than Cloudbeds.

- **Hotello - PMS:** Reviewers highlight its efficiency and user-friendliness for the price, though some mention it can be expensive for small companies.
- **Cloudbeds:** Reviewers appreciate the platform's flexibility and integration capabilities, but note dissatisfaction with plan customization and additional costs for certain features.



### What are the best alternatives to Hotello - PMS and Cloudbeds?

The top three alternatives to Hotello - PMS and Cloudbeds are Hostaway, Oracle Hospitality OPERA Property Management System, and SkyTouch Technology.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hotello - PMS](https://www.g2.com/products/hotello/reviews) | 4.2/5 (17 reviews) | — | Reviewers note efficiency and adaptability for various hotel sizes | Adaptability and personalized customer service |
| [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | — | Reviewers appreciate flexibility but mention extra costs for add-ons | Unified platform for multi-property management and strong OTA/channel integrations |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | Highly rated for ease of use and robust feature set |
| [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | — | Comprehensive property management capabilities |
| [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) | 4.5/5 (108 reviews) | Small-Business | — | Strong support and ease of use for small hotels |



### Which Hotel Management features should I prioritize when comparing Hotello - PMS and Cloudbeds?

Buyers comparing Hotello - PMS and Cloudbeds should prioritize Reporting, Ease of Use, Integrations, Customer Support, and Multi-Property Management.

- **Reporting:** Hotello - PMS (8.1 Meets Requirements), Cloudbeds (8.5 Meets Requirements); both products have reviewer feedback on reporting capabilities.
- **Ease of Use:** Hotello - PMS scores 9.0, Cloudbeds 8.6.
- **Integrations:** Cloudbeds is frequently cited for strong OTA/channel integrations in recent reviews.
- **Customer Support:** Hotello - PMS scores 8.6, Cloudbeds 8.3.
- **Multi-Property Management:** Cloudbeds is highlighted for unified management across multiple properties in recent reviews.



### What are the pros and cons of Hotello - PMS vs Cloudbeds?

Hotello - PMS is praised for adaptability and customer service, while Cloudbeds is recognized for unified multi-property management and integrations.

- **Hotello - PMS strengths:** Adaptability, personalized customer service, user-friendly interface, and detailed reporting options.
- **Hotello - PMS trade-offs:** Some reviewers mention a need for improved interface design and more advanced revenue management features; pricing can be high for small companies.
- **Cloudbeds strengths:** Unified platform for managing multiple properties, strong OTA/channel integrations, intuitive design, and ease of use for new staff.
- **Cloudbeds trade-offs:** Reviewers note limited reporting customization, additional costs for certain features, and occasional slow data loading.



### Is Hotello - PMS or Cloudbeds better for small businesses?

Cloudbeds is better suited for small businesses, with strong reviewer sentiment and a focus on small-business needs.

- **Hotello - PMS:** Reviewers note its flexibility and adaptability for various hotel sizes, but some mention higher costs for small companies.
- **Cloudbeds:** Reviewers consistently highlight ease of use, quick onboarding for new staff, and suitability for properties with under 50 rooms or multiple small properties.



### Which Hotel Management platform has better integrations?

Cloudbeds is favored for integrations, especially with OTAs and third-party platforms.

- **Hotello - PMS:** Reviewers mention integration with self check-in/out kiosks and major channel management systems, but without specific third-party tool counts.
- **Cloudbeds:** Reviewers frequently cite integrations with Booking.com, Expedia, Airbnb, and Lightspeed, emphasizing the platform's robust channel management and API connectivity.



### How do Hotello - PMS and Cloudbeds compare on customer support?

Hotello - PMS and Cloudbeds are rated in close parity for Quality of Support, with Hotello - PMS at 8.6 and Cloudbeds at 8.3.

- **Hotello - PMS:** Reviewers highlight responsive and effective customer service, with several noting rapid answers and helpful support staff.
- **Cloudbeds:** Reviewers describe helpful support and a comprehensive knowledge base, though some mention delays and a preference for more personalized assistance.



### Which is easier to implement, Hotello - PMS or Cloudbeds?

Hotello - PMS scores higher on Ease of Setup (9.0 vs. Cloudbeds' 8.1), indicating a smoother implementation experience.

- **Hotello - PMS:** Reviewers describe straightforward setup and efficient onboarding, with scores consistently at or above 6.0 out of 7.0 in recent reviews.
- **Cloudbeds:** Reviewers note generally easy onboarding and training, but some mention challenges with data migration and initial configuration, with setup scores ranging from 2.0 to 7.0.



### Which product has better Reporting?

Hotello - PMS and Cloudbeds both receive mixed feedback on Reporting, with Cloudbeds noted for unified reporting but limited customization, and Hotello - PMS for detailed but sometimes incomplete reports.

- **Hotello - PMS:** Meets Requirements score of 8.1; reviewers mention detailed reporting and a variety of report options, but some request more advanced marketing and revenue management reports.
- **Cloudbeds:** Meets Requirements score of 8.5; reviewers highlight unified reporting across properties, but several note limited customization and a desire for more accessible or advanced reporting features.



| | Cloudbeds | Hotello | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 41 | 17 | 
| **Largest Market Segment** | Small-Business (84.6% of reviews) | Mid-Market (56.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | Cloudbeds | Hotello | 
|---|---|---|
  | **Meets Requirements** | 8.3 (33 reviews) | 8.1 (13 reviews) | 
  | **Ease of Use** | 8.5 (34 reviews) | 9.0 (14 reviews) | 
  | **Ease of Setup** | 8.1 (25 reviews) | 9.0 (7 reviews) | 
  | **Ease of Admin** | 8.2 (22 reviews) | 8.8 (7 reviews) | 
  | **Quality of Support** | 8.1 (33 reviews) | 8.6 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (22 reviews) | 9.3 (7 reviews) | 
  | **Product Direction (% positive)** | 8.9 (31 reviews) | 9.1 (13 reviews) | 

---
## Pricing

### Cloudbeds

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hotello

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.9/10 | 21 |
| **Hotello** | N/A | N/A |

#### Administration

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Integrations** | 8.3 (20 reviews) | Not enough data | 
| **Inventory Management** | 8.9 (19 reviews) | Not enough data | 
| **Automation** | 8.4 (18 reviews) | Not enough data | 
| **Calendar** | 9.5 (18 reviews) | Not enough data | 
| **Reporting & Analytics** | 7.5 (19 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Booking Aggregation** | 8.6 (11 reviews) | Not enough data | 
| **Booking Engine** | 8.6 (12 reviews) | Not enough data | 
| **Rate Setting** | 7.3 (11 reviews) | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Booking Aggregation** | 8.7 (19 reviews) | Not enough data | 
| **Booking Engine** | 7.9 (19 reviews) | Not enough data | 
| **Rate Setting** | 8.1 (19 reviews) | Not enough data | 

#### Administration

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Inventory Management** | 8.5 (11 reviews) | Not enough data | 
| **Integrations** | 7.5 (12 reviews) | Not enough data | 
| **Automation** | 7.6 (11 reviews) | Not enough data | 
| **Reporting & Analytics** | 6.5 (11 reviews) | Not enough data | 
| **Calendar** | 9.5 (11 reviews) | Not enough data | 

#### Marketing

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Marketing Tools** | 6.5 (18 reviews) | Not enough data | 
| **Online Reputation Management** | 7.2 (16 reviews) | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Online Reputation Management** | 6.7 (11 reviews) | Not enough data | 
| **Marketing Tools** | 6.2 (11 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.7/10 | 11 |
| **Hotello** | N/A | N/A |

#### Rate Management

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Real-Time Pricing** | 7.2 (9 reviews) | Not enough data | 
| **Group Bookings** | Feature Not Available | Not enough data | 
| **Predictive Analytics** | 7.1 (8 reviews) | Not enough data | 
| **Competitor Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Price Control** | 7.7 (8 reviews) | Not enough data | 

#### Data Tools

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Reporting** | 7.4 (9 reviews) | Not enough data | 
| **Data Visualization** | 7.6 (9 reviews) | Not enough data | 
| **Stack Integration** | 7.9 (7 reviews) | Not enough data | 

#### User Tools

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Task Automation** | 7.8 (6 reviews) | Not enough data | 
| **Email Alerts** | 8.9 (6 reviews) | Not enough data | 
| **Customer Insights** | Feature Not Available | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.2/10 | 18 |
| **Hotello** | N/A | N/A |

#### Property Management

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Room Inventory** | 8.3 (16 reviews) | Not enough data | 
| **Revenue Management** | 7.6 (15 reviews) | Not enough data | 
| **Facility Maintenance** | 7.2 (13 reviews) | Not enough data | 
| **Distribution Management** | 8.2 (13 reviews) | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Billing Rate Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Front Desk Management** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Spa/Activity Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 

#### Guest Management

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Central Reservation System** | 8.7 (14 reviews) | Not enough data | 
| **Marketing and Loyalty Programs** | 6.7 (12 reviews) | Not enough data | 
| **Guest Messaging** | 6.8 (13 reviews) | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 

#### Staff Management

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Housekeeping** | 7.1 (12 reviews) | Not enough data | 
| **Shift Scheduling** | 5.3 (11 reviews) | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Reporting and Analytics** | 6.9 (14 reviews) | Not enough data | 
| **Channel Manager Integration** | 8.4 (15 reviews) | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Multi-Channel Sync** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Kill Switch** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Built-in Accounting** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Single Property** | Not enough data | Not enough data | 

### Hotel Reservations

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | N/A | N/A |
| **Hotello** | N/A | N/A |

#### Agentic AI - Hotel Reservations

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Hotello | 
|---|---|---|
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Group Reservations** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activities Booking** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Third Party Booking** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Booking Notes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management)

**Unique to Cloudbeds (3):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms), [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations)



---
## Reviewer Demographics

### By Company Size

| Segment | Cloudbeds | Hotello | 
|---|---|---|
| **Small-Business** | 84.6% | 43.8% | 
| **Mid-Market** | 15.4% | 56.3% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Cloudbeds

- **Hospitality:** 87.2%
- **Leisure, Travel & Tourism:** 10.3%
- **Business Supplies and Equipment:** 2.6%

#### Hotello

- **Hospitality:** 81.3%
- **Leisure, Travel & Tourism:** 6.3%
- **Food & Beverages:** 6.3%
- **Commercial Real Estate:** 6.3%

---
## Alternatives

### Alternatives to Cloudbeds

- [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (434 reviews)
- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2415 reviews)
- [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews)
- [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [SynXis Enterprise Platform](https://www.g2.com/products/synxis-enterprise-platform/reviews) — 3.6/5 stars (19 reviews)

### Alternatives to Hotello

- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) — 3.3/5 stars (13 reviews)
- [Hotelogix](https://www.g2.com/products/hotelogix/reviews) — 4.3/5 stars (10 reviews)
- [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews)
- [Quore](https://www.g2.com/products/quore/reviews) — 4.3/5 stars (14 reviews)
- [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews)
- [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews)
- [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews)

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## Top Discussions

### Cloudbeds

- Title: [What are the functions of PMS?](https://www.g2.com/discussions/what-are-the-functions-of-pms) — 1 comment
  > **Top comment:** "View real-time data of the day’s arrivals, departures, and reservations."
- Title: [What is Cloudbeds system?](https://www.g2.com/discussions/what-is-cloudbeds-system) — 1 comment
  > **Top comment:** "One platform designed to help you grow revenue, save time, and increase guest satisfaction."

### Hotello

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudbeds-vs-hotello)