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# Cloudbeds vs Hotello Comparison - What are their main differences?

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CloudbedsHotello - PMS[+ Add Product](#)

Pricing

**Cloudbeds**

**Custom Quote Available** other Per Month · Core

**Custom Pricing Available** other Per Month · Enterprise

**Hotello**

**$1.00** other Per Year · Basic

**Pricing Insights**
from reviews

Perceived Cost

**Cloudbeds**
$$$$$

**Hotello**
$$$$$

Average Discount

**Cloudbeds**
17%

**Hotello**
Not enough reviews yet

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Time to Implement

**Cloudbeds** 6 months
Based on 100 responses

**Hotello** 6 months
Based on 100 responses

Return on Investment

**Cloudbeds** 6 months
Based on 100 responses

**Hotello** 6 months
Based on 100 responses

 ![Cloudbeds](https://images.g2crowd.com/uploads/product/hd_favicon/ba41cd5722b50e93a426e4b51507e966/cloudbeds.svg "Cloudbeds")

 ![Hotello](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a9b562eef3ae5290b1bf2dd646e1a184/hotello.jpg "Hotello")

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**Pros & Cons**
from reviews

**Cloudbeds**
Not enough data

**Hotello**
Not enough data

Integrations

**Cloudbeds**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e189c9a0582c6b3467658109ad95bd9/oracle-netsuite.png "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c8539fe8cfb2b8658eaf33e9b52b5078/poster-pos.png "Product Avatar Image")

Poster POS

](https://www.g2.com/products/poster-pos/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/cloudbeds/integrations)

**Hotello**
Not enough data

Screenshots

**Cloudbeds**
 ![Cloudbeds screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/70895/Cloudbeds----Calendar.png)

**Hotello**
 ![Hotello screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1248361/LK-FB-PMS-EN.jpg)

**Ratings**
from reviews

Meets Requirements

**Cloudbeds**

**8.4** /10

Based on 40 responses

**Hotello**

**8.1** /10

Based on 13 responses

Ease of Use

**Cloudbeds**

**8.7** /10

Based on 41 responses

**Hotello**

**9.0** /10

Based on 14 responses

Ease of Setup

**Cloudbeds**

**8.4** /10

Based on 32 responses

**Hotello**

**9.0** /10

Based on 7 responses

Ease of Admin

**Cloudbeds**

**8.5** /10

Based on 28 responses

**Hotello**

**8.8** /10

Based on 7 responses

Quality of Support

**Cloudbeds**

**8.0** /10

Based on 40 responses

**Hotello**

**8.6** /10

Based on 14 responses

Has the product been a good partner in doing business?

**Cloudbeds**

**8.6** /10

Based on 28 responses

**Hotello**

**9.3** /10

Based on 7 responses

Product Direction (% positive)

**Cloudbeds**

**9.1** /10

Based on 38 responses

**Hotello**

**9.1** /10

Based on 13 responses

**Features**
ratings from reviews

Channel Management

**7.9** /10

Based on 22 responses

Not enough data

Hotel Revenue Management Systems (RMS)

**7.7** /10

Based on 11 responses

Not enough data

Hotel Management

**7.3** /10

Based on 25 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
78.7%

Mid-Market(51-1000 emp.)
21.3%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
78.7%

Mid-Market(51-1000 emp.)
21.3%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
43.8%

Mid-Market(51-1000 emp.)
56.3%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
43.8%

Mid-Market(51-1000 emp.)
56.3%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![Cloudbeds](https://images.g2crowd.com/uploads/product/hd_favicon/ba41cd5722b50e93a426e4b51507e966/cloudbeds.svg "Cloudbeds")](https://www.g2.com/products/cloudbeds/reviews)
Cloudbeds

Hospitality
87.0%

Leisure, Travel & Tourism
10.9%

Business Supplies and Equipment
2.2%

Other
0.0%

[![Hotello](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a9b562eef3ae5290b1bf2dd646e1a184/hotello.jpg "Hotello")](https://www.g2.com/products/hotello/reviews)
Hotello

Hospitality
81.3%

Leisure, Travel & Tourism
6.3%

Food & Beverages
6.3%

Commercial Real Estate
6.3%

Other
0.0%

Alternatives

**Cloudbeds Alternatives**

 ![Hostaway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f67e3a07eab59c0c6e91838b97392c4b/hostaway.jpg "Hostaway")

[
Hostaway
](/products/hostaway/reviews)

 ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management")

[
Cvent Event Marketing &...
](/products/cvent-event-marketing-management/reviews)

 ![Hospitable.com](https://images.g2crowd.com/uploads/product/hd_favicon/e809c9be7e1cbe9a0108837d38e4c67a/hospitable-com.svg "Hospitable.com")

[
Hospitable.com
](/products/hospitable-com/reviews)

 ![Rent Manager](https://images.g2crowd.com/uploads/product/hd_favicon/1515527434/rent-manager.png "Rent Manager")

[
Rent Manager
](/products/rent-manager/reviews)

**Hotello Alternatives**

 ![OPERA Cloud Property Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38f94ec56e34c198e7095a17abce3349/opera-cloud-property-management.png "OPERA Cloud Property Management")

[
OPERA Cloud Property...
](/products/opera-cloud-property-management/reviews)

 ![StayNTouch Cloud PMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2a6b3ca7ae3c05ef27bda85c81f5f41c/stayntouch-cloud-pms.png "StayNTouch Cloud PMS")

[
StayNTouch Cloud PMS
](/products/stayntouch-cloud-pms/reviews)

 ![SkyTouch Technology](https://images.g2crowd.com/uploads/product/hd_favicon/ce25c5cf7766a4c75a256356baeae6d9/skytouch-technology.svg "SkyTouch Technology")

[
SkyTouch Technology
](/products/skytouch-technology/reviews)

 ![eZee FrontDesk Hotel PMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c82096e6e8996b659dba8b3c937f0a0/ezee-frontdesk-hotel-pms.png "eZee FrontDesk Hotel PMS")

[
eZee FrontDesk Hotel PMS
](/products/ezee-frontdesk-hotel-pms/reviews)

## Cloudbeds vs Hotello - PMS FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Hotello - PMS vs Cloudbeds?

Cloudbeds stands out for its higher G2 rating and broader review base, while Hotello - PMS is noted for its adaptability and strong customer service.

| [Hotello - PMS](https://www.g2.com/products/hotello/reviews) | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) |
| --- | --- |
| 4.2/5 (17 reviews) | 4.3/5 (40 reviews) |
| — | — |
| 9.0 | 8.1 |
| 8.6 | 8.3 |
| Adaptability and personalized customer service | Unified platform for multi-property management and strong OTA/channel integrations |

### How do the pricing models of Hotello - PMS and Cloudbeds compare?

Hotello - PMS is rated higher for value, with a stronger Price/Cost satisfaction score than Cloudbeds.

- **Hotello - PMS:** Reviewers highlight its efficiency and user-friendliness for the price, though some mention it can be expensive for small companies.
- **Cloudbeds:** Reviewers appreciate the platform's flexibility and integration capabilities, but note dissatisfaction with plan customization and additional costs for certain features.

### What are the best alternatives to Hotello - PMS and Cloudbeds?

The top three alternatives to Hotello - PMS and Cloudbeds are Hostaway, Oracle Hospitality OPERA Property Management System, and SkyTouch Technology.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hotello - PMS](https://www.g2.com/products/hotello/reviews) | 4.2/5 (17 reviews) | — | Reviewers note efficiency and adaptability for various hotel sizes | Adaptability and personalized customer service |
| [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | — | Reviewers appreciate flexibility but mention extra costs for add-ons | Unified platform for multi-property management and strong OTA/channel integrations |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | Highly rated for ease of use and robust feature set |
| [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | — | Comprehensive property management capabilities |
| [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) | 4.5/5 (108 reviews) | Small-Business | — | Strong support and ease of use for small hotels |

### Which Hotel Management features should I prioritize when comparing Hotello - PMS and Cloudbeds?

Buyers comparing Hotello - PMS and Cloudbeds should prioritize Reporting, Ease of Use, Integrations, Customer Support, and Multi-Property Management.

- **Reporting:** Hotello - PMS (8.1 Meets Requirements), Cloudbeds (8.5 Meets Requirements); both products have reviewer feedback on reporting capabilities.
- **Ease of Use:** Hotello - PMS scores 9.0, Cloudbeds 8.6.
- **Integrations:** Cloudbeds is frequently cited for strong OTA/channel integrations in recent reviews.
- **Customer Support:** Hotello - PMS scores 8.6, Cloudbeds 8.3.
- **Multi-Property Management:** Cloudbeds is highlighted for unified management across multiple properties in recent reviews.

### What are the pros and cons of Hotello - PMS vs Cloudbeds?

Hotello - PMS is praised for adaptability and customer service, while Cloudbeds is recognized for unified multi-property management and integrations.

- **Hotello - PMS strengths:** Adaptability, personalized customer service, user-friendly interface, and detailed reporting options.
- **Hotello - PMS trade-offs:** Some reviewers mention a need for improved interface design and more advanced revenue management features; pricing can be high for small companies.
- **Cloudbeds strengths:** Unified platform for managing multiple properties, strong OTA/channel integrations, intuitive design, and ease of use for new staff.
- **Cloudbeds trade-offs:** Reviewers note limited reporting customization, additional costs for certain features, and occasional slow data loading.

### Is Hotello - PMS or Cloudbeds better for small businesses?

Cloudbeds is better suited for small businesses, with strong reviewer sentiment and a focus on small-business needs.

- **Hotello - PMS:** Reviewers note its flexibility and adaptability for various hotel sizes, but some mention higher costs for small companies.
- **Cloudbeds:** Reviewers consistently highlight ease of use, quick onboarding for new staff, and suitability for properties with under 50 rooms or multiple small properties.

### Which Hotel Management platform has better integrations?

Cloudbeds is favored for integrations, especially with OTAs and third-party platforms.

- **Hotello - PMS:** Reviewers mention integration with self check-in/out kiosks and major channel management systems, but without specific third-party tool counts.
- **Cloudbeds:** Reviewers frequently cite integrations with Booking.com, Expedia, Airbnb, and Lightspeed, emphasizing the platform's robust channel management and API connectivity.

### How do Hotello - PMS and Cloudbeds compare on customer support?

Hotello - PMS and Cloudbeds are rated in close parity for Quality of Support, with Hotello - PMS at 8.6 and Cloudbeds at 8.3.

- **Hotello - PMS:** Reviewers highlight responsive and effective customer service, with several noting rapid answers and helpful support staff.
- **Cloudbeds:** Reviewers describe helpful support and a comprehensive knowledge base, though some mention delays and a preference for more personalized assistance.

### Which is easier to implement, Hotello - PMS or Cloudbeds?

Hotello - PMS scores higher on Ease of Setup (9.0 vs. Cloudbeds' 8.1), indicating a smoother implementation experience.

- **Hotello - PMS:** Reviewers describe straightforward setup and efficient onboarding, with scores consistently at or above 6.0 out of 7.0 in recent reviews.
- **Cloudbeds:** Reviewers note generally easy onboarding and training, but some mention challenges with data migration and initial configuration, with setup scores ranging from 2.0 to 7.0.

### Which product has better Reporting?

Hotello - PMS and Cloudbeds both receive mixed feedback on Reporting, with Cloudbeds noted for unified reporting but limited customization, and Hotello - PMS for detailed but sometimes incomplete reports.

- **Hotello - PMS:** Meets Requirements score of 8.1; reviewers mention detailed reporting and a variety of report options, but some request more advanced marketing and revenue management reports.
- **Cloudbeds:** Meets Requirements score of 8.5; reviewers highlight unified reporting across properties, but several note limited customization and a desire for more accessible or advanced reporting features.

## Cloudbeds vs Hotello

When assessing the two solutions, reviewers found Hotello easier to use, set up, and administer. Reviewers also preferred doing business with Hotello overall.

- Reviewers felt that Cloudbeds meets the needs of their business better than Hotello.
- When comparing quality of ongoing product support, reviewers felt that Hotello is the preferred option.
- When assessing product direction, Cloudbeds and Hotello received similar ratings from our reviewers.