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Compare Chorus by ZoomInfo and Cresta 
Featured Products
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (45.2% of reviews)
Entry-Level Pricing
Contact Us 1 Seats
No pricing available
Chorus by ZoomInfo
Star Rating
(2,987)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoCresta
Star Rating
(43)4.2 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CrestaChorus by ZoomInfo vs Cresta
When assessing the two solutions, reviewers found Cresta easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Chorus by ZoomInfo.
- Reviewers felt that Chorus by ZoomInfo meets the needs of their business better than Cresta.
- When comparing quality of ongoing product support, reviewers felt that Chorus by ZoomInfo is the preferred option.
- When assessing product direction, Chorus by ZoomInfo and Cresta received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Cresta
No pricing availableFree Trial
Chorus by ZoomInfo
No trial information availableCresta
No trial information availableRatings
Meets Requirements
9.0
2,417
8.4
31
Ease of Use
8.9
2,415
9.1
31
Ease of Setup
8.7
250
8.0
10
Ease of Admin
8.6
222
8.7
10
Quality of Support
8.9
1,663
8.8
31
Has the product been a good partner in doing business?
9.0
217
10.0
9
Product Direction (% positive)
8.3
2,301
8.3
28
Features by Category
Call Analytics
9.3
1667
|
Verified
Not enough data
8.1
1443
|
Verified
Not enough data
8.3
1577
|
Verified
Not enough data
8.0
912
|
Verified
Not enough data
Agent Performance Management
8.4
969
|
Verified
Not enough data
7.7
1478
|
Verified
Not enough data
8.2
1312
|
Verified
Not enough data
Generative AI
8.7
65
Not enough data
Agentic AI - Conversation Intelligence
7.1
8
Not enough data
7.2
10
Not enough data
7.6
9
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.8
9
Not enough data
7.1
8
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.1
70
Not enough data
Personalization
8.1
67
Not enough data
7.6
65
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.8
62
|
Verified
Not enough data
Administrative
8.7
71
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
113
Not enough data
9.0
143
Not enough data
8.6
109
Not enough data
8.7
135
Not enough data
8.5
119
Not enough data
Predictive Analytics
8.1
109
Not enough data
8.3
115
Not enough data
8.3
115
Not enough data
8.2
106
Not enough data
Sales Management
7.9
111
Not enough data
8.2
109
Not enough data
8.6
118
Not enough data
8.7
151
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.7
1137
|
Verified
8.1
24
8.7
1123
|
Verified
8.7
22
8.4
900
|
Verified
Feature Not Available
9.1
1268
|
Verified
Feature Not Available
Feedback
9.0
1246
|
Verified
8.7
22
8.6
933
|
Verified
8.5
19
8.6
901
|
Verified
9.0
19
8.4
788
|
Verified
8.6
19
8.6
879
|
Verified
8.9
20
8.7
927
|
Verified
8.1
19
Feature Not Available
8.4
17
Generative AI
8.9
30
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Cresta are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Chorus by ZoomInfo is categorized as Sales Analytics and Sales Performance Management
Cresta is categorized as AI Customer Support Agents, Contact Center Quality Assurance, Chatbots, Natural Language Generation (NLG), and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cresta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.1%
Leisure, Travel & Tourism
21.4%
Hospitality
21.4%
Telecommunications
9.5%
Marketing and Advertising
7.1%
Information Technology and Services
7.1%
Other
33.3%
Discussions
What tools or software are your customers typically integrating Chorus with?
4 Comments
RM
SalesforceRead more
Cresta has no discussions with answers
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