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Compare Chaty and tawk.to 
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At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Chaty
Star Rating
(17)4.7 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chatytawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that tawk.to excels in its "Pop-up Chat" feature, scoring 9.3, while Chaty received a perfect score of 10.0, indicating that Chaty offers a more seamless and effective chat experience.
- Reviewers mention that Chaty outshines tawk.to in "Quality of Support," with a perfect score of 10.0 compared to tawk.to's 8.4, suggesting that users find Chaty's support team more responsive and helpful.
- G2 users highlight that tawk.to's "Customization" options score 8.5, while Chaty impressively scores 9.8, indicating that Chaty provides more flexibility for tailoring the chat experience to specific business needs.
- Users on G2 report that Chaty leads in "Lead Development" with a score of 9.6, while tawk.to scores 8.5, suggesting that Chaty offers more robust tools for converting chats into leads.
- Reviewers say that both products perform well in "In-App Messaging," but tawk.to scores slightly higher at 9.0 compared to Chaty's 8.9, indicating a slight edge in user experience for tawk.to in this area.
- Users mention that Chaty has a superior "Conversation Archiving" feature, scoring 9.4 against tawk.to's 8.9, which may be crucial for businesses that need to keep detailed records of customer interactions.
Pricing
Entry-Level Pricing
Chaty
No pricing availabletawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Chaty
No trial information availabletawk.to
Free Trial is available
Ratings
Meets Requirements
9.6
14
9.1
168
Ease of Use
9.9
14
9.1
168
Ease of Setup
9.4
9
9.2
83
Ease of Admin
9.6
9
9.1
77
Quality of Support
10.0
14
8.4
137
Has the product been a good partner in doing business?
9.8
8
9.0
66
Product Direction (% positive)
10.0
14
9.0
161
Features by Category
Generative AI
8.3
8
6.5
12
8.3
8
6.5
11
7.9
8
6.4
11
Communication
10.0
11
9.2
135
|
Verified
9.1
11
8.9
136
|
Verified
8.0
10
8.0
100
|
Verified
9.1
11
8.9
118
|
Verified
8.2
10
8.3
41
Internal Use
9.3
10
8.5
124
|
Verified
8.3
10
8.8
123
|
Verified
9.5
11
8.4
113
8.2
10
8.6
116
|
Verified
8.7
10
8.7
111
|
Verified
9.7
10
8.3
112
|
Verified
Categories
Categories
Shared Categories
Chaty and tawk.to are categorized as Live Chat
Unique Categories
Chaty has no unique categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Chaty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
6.7%
Transportation/Trucking/Railroad
6.7%
Staffing and Recruiting
6.7%
Marketing and Advertising
6.7%
Market Research
6.7%
Other
66.7%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Alternatives
Discussions
Chaty has no discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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