Compare ChatSupport and tawk.to 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$0.00
Free Per Month
ChatSupport
Star Rating
(28)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00
Learn more about ChatSupporttawk.to
Star Rating
(200)4.5 out of 5
Market Segments
Small-Business (73.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansChatSupport vs tawk.to
When assessing the two solutions, reviewers found ChatSupport easier to use and set up. However, tawk.to is easier to administer. Reviewers also preferred doing business with tawk.to overall.
- Reviewers felt that ChatSupport meets the needs of their business better than tawk.to.
- When comparing quality of ongoing product support, reviewers felt that ChatSupport is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ChatSupport over tawk.to.
Pricing
Entry-Level Pricing
ChatSupport
FREE
$0.00
Your team can handle Unlimited Chats
- Up to 20 users
- Dedicated dashboard
- Up to 5 widgets
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
ChatSupport
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
9.2
26
9.1
172
Ease of Use
9.6
26
9.0
172
Ease of Setup
9.4
8
9.0
88
Ease of Admin
8.5
8
9.0
78
Quality of Support
9.2
23
8.3
140
Has the product been a good partner in doing business?
8.8
8
8.9
67
Product Direction (% positive)
10.0
27
8.9
165
Features by Category
Generative AI
8.7
25
6.8
12
8.6
25
5.9
9
7.9
25
5.7
9
Communication
9.1
25
9.2
138
|
Verified
9.3
25
8.9
137
|
Verified
8.8
25
7.9
99
|
Verified
9.1
25
8.9
116
|
Verified
9.0
24
8.2
39
Internal Use
8.5
26
8.5
123
|
Verified
9.1
26
8.8
122
|
Verified
8.7
25
8.4
112
9.0
25
8.6
116
|
Verified
8.8
25
8.7
109
|
Verified
9.1
25
8.3
110
|
Verified
Categories
Categories
Shared Categories
ChatSupport and tawk.to are categorized as Live Chat
Unique Categories
ChatSupport has no unique categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
ChatSupport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Computer Software
10.7%
Marketing and Advertising
7.1%
Banking
7.1%
Hospital & Health Care
7.1%
Other
46.4%
Information Technology and Services
12.0%
Computer Software
10.9%
Marketing and Advertising
8.3%
Internet
5.2%
Education Management
4.2%
Other
59.4%
Alternatives
Discussions
ChatSupport has no discussions with answers
What is tawk.to used for?
1 Comment
SD
This is a absolutely crap product. Worst ux. I see why they are giving it in free.
Better switch to the free version of crisp.Read more
tawk.to has no more discussions with answers
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