Compare Chatfuel and Gupshup 
Featured Products
At a Glance
Market Segments
Small-Business (86.0% of reviews)
Mid-Market (43.5% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Chatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansGupshup
Star Rating
(63)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GupshupChatfuel vs Gupshup
When assessing the two solutions, reviewers found Chatfuel easier to use and do business with overall. However, reviewers preferred the ease of set up with Gupshup, along with administration.
- Reviewers felt that Chatfuel meets the needs of their business better than Gupshup.
- When comparing quality of ongoing product support, reviewers felt that Gupshup is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gupshup over Chatfuel.
Pricing
Entry-Level Pricing
Gupshup
No pricing availableFree Trial
Chatfuel
Free Trial is available
Gupshup
No trial information availableRatings
Meets Requirements
8.9
36
8.8
55
Ease of Use
9.0
36
8.8
56
Ease of Setup
8.3
25
8.8
38
Ease of Admin
9.0
24
8.1
22
Quality of Support
8.4
31
8.5
55
Has the product been a good partner in doing business?
9.2
22
8.7
22
Product Direction (% positive)
8.6
34
8.7
55
Features by Category
Messenger
9.0
7
|
Verified
8.8
20
9.2
6
|
Verified
7.1
19
8.9
6
|
Verified
7.5
19
9.0
7
|
Verified
7.9
19
Channels
8.8
7
|
Verified
7.3
18
8.6
6
|
Verified
7.3
20
Not enough data
8.5
19
Not enough data
6.8
17
Not enough data
7.2
16
Customers
9.7
6
|
Verified
8.1
17
9.2
6
7.7
18
7.8
6
|
Verified
7.8
19
9.7
6
|
Verified
7.6
17
8.3
7
|
Verified
7.5
17
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.6
12
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
9.1
11
Support Automation
Not enough data
8.9
11
Not enough data
8.6
12
Not enough data
8.2
10
Not enough data
8.5
11
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Generative AI
Not enough data
7.0
11
Not enough data
7.4
11
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
12
Not enough data
9.6
12
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
9.2
12
Not enough data
9.4
12
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.1
11
Not enough data
9.5
11
Not enough data
8.5
11
Not enough data
8.6
11
Categories
Categories
Shared Categories
Chatfuel and Gupshup are categorized as Bot Platforms and Conversational Marketing
Unique Categories
Chatfuel has no unique categories
Gupshup is categorized as Conversational Support and WhatsApp Marketing
Reviews
Reviewers' Company Size
Chatfuel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Automotive
4.7%
Financial Services
4.7%
Other
46.5%
Financial Services
8.1%
Computer Software
8.1%
Automotive
6.5%
Marketing and Advertising
6.5%
Insurance
6.5%
Other
64.5%
Discussions
Need mobile application for my business
3 Comments
AD
You're right. Mobile applications make the brand available to users. When customers find out about it, they buy easier. I advise you to hire the best mobile...Read more
How to register a business in Estonia?
3 Comments
CW
In order to register your business in Estonia, you need to cooperate with an experienced local lawyer...Read more
Need to do application performance testing
2 Comments
EE
Good afternoon everyone. I think that a lot of people are faced with such a problem, and the most important thing is that you need to look for a solution .....Read more
Gupshup has no more discussions with answers
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