Compare Casebook and CharityTracker 
Featured Products
At a Glance
Market Segments
Small-Business (82.3% of reviews)
Small-Business (89.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Starting at $29.00 Per Month
$20.00 1 Users Per Month
Casebook
Star Rating
(62)4.3 out of 5
Market Segments
Small-Business (82.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 4 pricing plansCharityTracker
Star Rating
(337)4.6 out of 5
Market Segments
Small-Business (89.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20.00 1 Users Per Month
Browse all 3 pricing plansCasebook vs CharityTracker
When assessing the two solutions, reviewers found CharityTracker easier to use, set up, and administer. Reviewers also preferred doing business with CharityTracker overall.
- Reviewers felt that CharityTracker meets the needs of their business better than Casebook.
- When comparing quality of ongoing product support, reviewers felt that Casebook is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Casebook over CharityTracker.
Pricing
Entry-Level Pricing
Casebook
Starter: The Essentials
Starting at $29.00
Per Month
Small teams with up to 3 users can get organized, improve service delivery and control costs with flexible per-user pricing.
- Up to 3 users
- Optional Forms
- SSO
CharityTracker
Basic
$20.00
1 Users Per Month
CharityTracker's trusted case management basics such as client records, notes, assistance and reports.
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts
Free Trial
Casebook
No trial information availableCharityTracker
Free Trial is available
Ratings
Meets Requirements
8.3
44
9.0
306
Ease of Use
8.4
45
8.8
315
Ease of Setup
8.0
32
8.8
171
Ease of Admin
8.8
28
8.9
173
Quality of Support
9.2
42
9.1
260
Has the product been a good partner in doing business?
9.0
29
9.1
176
Product Direction (% positive)
9.2
42
9.1
319
Features by Category
Data Collection
Not enough data
8.7
57
Not enough data
8.9
57
Not enough data
8.0
57
Not enough data
8.8
56
Platform Basics
7.7
37
8.3
226
7.7
32
8.0
192
8.6
41
8.8
227
Case Management
8.7
40
9.0
227
8.5
33
8.4
192
8.2
35
7.7
166
Platform Additional Functionality
7.6
32
8.4
185
6.4
28
8.0
191
Platform Data
8.5
39
8.7
225
8.2
37
8.6
221
Categories
Categories
Shared Categories
Casebook and CharityTracker are categorized as Human Services
Unique Categories
Casebook has no unique categories
CharityTracker is categorized as Patient Case Management
Reviews
Reviewers' Company Size
Casebook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CharityTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
34.4%
Individual & Family Services
16.4%
Civic & Social Organization
14.8%
Human Resources
9.8%
Law Enforcement
4.9%
Other
19.7%
Non-Profit Organization Management
51.4%
Religious Institutions
14.8%
Civic & Social Organization
9.4%
Individual & Family Services
8.8%
Human Resources
4.2%
Other
11.5%
Alternatives
Discussions
Casebook has no discussions with answers
Is there a volume discount?
2 Comments
Official Response from CharityTracker
Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further.Read more
What is CharityTracker used for?
1 Comment
Official Response from CharityTracker
CharityTracker is a simple-to-use, web-based database for recording/reporting data for nonprofits in the business of serving and helping people in their...Read more
What customer support is offered?
1 Comment
Official Response from CharityTracker
There is no additional cost for customer support. We offer FREE customer to support to you and any of your team as they use the system, they can reach out...Read more
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