# Casebook, CharityTracker vs AnyDesk Comparison

| | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 65 | 337 | 1,098 | 
| **Largest Market Segment** | Small-Business (83.1% of reviews) | Small-Business (89.7% of reviews) | Small-Business (41.4% of reviews) | 
| **Entry Level Price** | Starting at $29.00 Per Month | $20.00 1 Users Per Month | $22.90 | 

---
## Top Pros & Cons

### Casebook

**Not enough data**

### CharityTracker

Pros:
- Ease of Setup (1 reviews)


### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

---
## Ratings Comparison
| Rating | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (46 reviews) | 9.0 (306 reviews) | 9.2 (913 reviews) | 
  | **Ease of Use** | 8.4 (47 reviews) | 8.8 (315 reviews) | 9.3 (925 reviews) | 
  | **Ease of Setup** | 8.1 (34 reviews) | 8.8 (171 reviews) | 9.3 (215 reviews) | 
  | **Ease of Admin** | 8.8 (28 reviews) | 8.9 (173 reviews) | 9.0 (141 reviews) | 
  | **Quality of Support** | 9.2 (44 reviews) | 9.1 (260 reviews) | 8.8 (811 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (29 reviews) | 9.1 (176 reviews) | 8.7 (128 reviews) | 
  | **Product Direction (% positive)** | 9.2 (44 reviews) | 9.1 (319 reviews) | 9.2 (879 reviews) | 

---
## Pricing

### Casebook

#### Entry-Level Pricing

Plan: Starter: The Essentials

Price: Starting at $29.00 Per Month

Description: Small teams with up to 3 users can get organized, improve service delivery and control costs with flexible per-user pricing. 


Key Features:
- Up to 3 users
- Optional Forms
- SSO

[Browse all 4 editions](https://www.g2.com/products/casebook/pricing)

#### Free Trial

No

### CharityTracker

#### Entry-Level Pricing

Plan: Basic

Price: $20.00 1 Users Per Month

Description: CharityTracker's trusted case management basics such as client records, notes, assistance and reports.

Key Features:
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts

[Browse all 3 editions](https://www.g2.com/products/charitytracker/pricing)

#### Free Trial

Yes

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | 8.6/10 | 57 |
| **AnyDesk** | N/A | N/A |

#### Data Collection

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | 8.7 (57 reviews) | Not enough data | 
| **Patient Data Management - Patient Case Management** | Not enough data | 8.9 (57 reviews) | Not enough data | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 8.0 (57 reviews) | Not enough data | 
| **Utilization Management - Patient Case Management** | Not enough data | 8.8 (56 reviews) | Not enough data | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | 8.0/10 | 44 |
| **CharityTracker** | 8.4/10 | 253 |
| **AnyDesk** | N/A | N/A |

#### Platform Basics

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Reporting** | 7.8 (38 reviews) | 8.4 (227 reviews) | Not enough data | 
| **Interoperability** | 7.7 (33 reviews) | 8.0 (192 reviews) | Not enough data | 
| **Performance** | 8.6 (42 reviews) | 8.8 (228 reviews) | Not enough data | 

#### Case Management

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Client Intake** | 8.7 (42 reviews) | 9.0 (228 reviews) | Not enough data | 
| **Outcome Measurement** | 8.5 (34 reviews) | 8.4 (192 reviews) | Not enough data | 
| **Form Builder** | 8.3 (36 reviews) | 7.7 (166 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Mobility** | 7.6 (32 reviews) | 8.4 (185 reviews) | Not enough data | 
| **Messaging** | 6.5 (29 reviews) | 8.0 (191 reviews) | Not enough data | 

#### Platform Data

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Dashboard** | 8.6 (40 reviews) | 8.7 (226 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.2 (37 reviews) | 8.6 (221 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | N/A | N/A |
| **AnyDesk** | 8.9/10 | 349 |

#### Administration

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 9.4 (321 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 9.0 (314 reviews) | 
| **Session Recording** | Not enough data | Not enough data | 9.0 (282 reviews) | 
| **Unattended Remote Access** | Not enough data | Not enough data | 8.8 (287 reviews) | 
| **Multi - Session Handling** | Not enough data | Not enough data | 8.8 (273 reviews) | 
| **Multi-Monitor Support** | Not enough data | Not enough data | 8.9 (262 reviews) | 

#### Maintenance

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | Not enough data | 8.9 (271 reviews) | 
| **Remote Printing** | Not enough data | Not enough data | 8.8 (250 reviews) | 

#### Communication 

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Text Chat** | Not enough data | Not enough data | 8.9 (283 reviews) | 
| **VoIP** | Not enough data | Not enough data | 8.5 (223 reviews) | 
| **Video Conference Call** | Not enough data | Not enough data | 8.5 (230 reviews) | 
| **Screen Annotations** | Not enough data | Not enough data | 8.7 (251 reviews) | 

#### Security

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 8.9 (269 reviews) | 
| **Compliance** | Not enough data | Not enough data | 8.9 (260 reviews) | 

#### Device Support

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | Not enough data | 8.9 (276 reviews) | 
| **Multi-Platform Support** | Not enough data | Not enough data | 9.0 (280 reviews) | 
| **Cross-Platform** | Not enough data | Not enough data | 9.0 (279 reviews) | 

#### Performance

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.9 (266 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | N/A | N/A |
| **AnyDesk** | 8.9/10 | 852 |

#### Administration

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Usage Information** | Not enough data | Not enough data | 9.0 (700 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.8 (624 reviews) | 
| **Diagnostics** | Not enough data | Not enough data | Feature Not Available | 
| **Session Recording** | Not enough data | Not enough data | 8.8 (653 reviews) | 
| **Session Transfer** | Not enough data | Not enough data | 8.9 (660 reviews) | 
| **Unattended Access** | Not enough data | Not enough data | 8.8 (682 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 9.0 (716 reviews) | 

#### Platform

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | Not enough data | 9.0 (684 reviews) | 
| **Mobile Device Access** | Not enough data | Not enough data | 8.7 (671 reviews) | 
| **Applications Management** | Not enough data | Not enough data | Feature Not Available | 
| **Remote Device Control** | Not enough data | Not enough data | 9.2 (739 reviews) | 

#### Security

| Feature | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | Not enough data | Feature Not Available | 
| **Device Management** | Not enough data | Not enough data | Feature Not Available | 
| **Device Enrollment** | Not enough data | Not enough data | Feature Not Available | 

---
## Categories

**Unique to Casebook (1):** [Human Services Software](https://www.g2.com/categories/human-services)

**Unique to CharityTracker (2):** [Human Services Software](https://www.g2.com/categories/human-services), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management)

**Unique to AnyDesk (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Casebook | CharityTracker | AnyDesk | 
|---|---|---|---|
| **Small-Business** | 83.1% | 89.7% | 41.4% | 
| **Mid-Market** | 13.8% | 8.5% | 41.1% | 
| **Enterprise** | 3.1% | 1.8% | 17.6% | 

### By Industry

#### Casebook

- **Non-Profit Organization Management:** 33.3%
- **Individual & Family Services:** 19.0%
- **Civic & Social Organization:** 14.3%
- **Human Resources:** 9.5%
- **Law Enforcement:** 4.8%
- **Education Management:** 4.8%
- **Mental Health Care:** 3.2%
- **Hospital & Health Care:** 3.2%
- **Arts and Crafts:** 3.2%
- **Public Safety:** 1.6%
- **Other:** 3.2%

#### CharityTracker

- **Non-Profit Organization Management:** 51.4%
- **Religious Institutions:** 14.8%
- **Civic & Social Organization:** 9.4%
- **Individual & Family Services:** 8.8%
- **Human Resources:** 4.2%
- **Health, Wellness and Fitness:** 2.1%
- **Education Management:** 1.5%
- **Higher Education:** 0.9%
- **Hospital & Health Care:** 0.9%
- **Food & Beverages:** 0.6%
- **Other:** 5.4%

#### AnyDesk

- **Information Technology and Services:** 22.2%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 41.9%

---
## Alternatives

### Alternatives to Casebook

- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) — 4.5/5 stars (94 reviews)
- [Exponent Case Management](https://www.g2.com/products/exponent-case-management/reviews) — 3.9/5 stars (16 reviews)
- [extendedReach](https://www.g2.com/products/extendedreach/reviews) — 4.8/5 stars (2 reviews)
- [PlanStreet](https://www.g2.com/products/planstreetinc-planstreet/reviews) — 4.6/5 stars (9 reviews)
- [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (25 reviews)

### Alternatives to CharityTracker

- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (306 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [athenaOne](https://www.g2.com/products/athenaone/reviews) — 3.4/5 stars (112 reviews)
- [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) — 4.5/5 stars (94 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3977 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (697 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (649 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (511 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

---
## Top Discussions

### Casebook

No discussions available for this product.

### CharityTracker

- Title: [Is there a volume discount?](https://www.g2.com/discussions/is-there-a-volume-discount) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further."
- Title: [What is CharityTracker used for?](https://www.g2.com/discussions/what-is-charitytracker-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "CharityTracker is a simple-to-use, web-based database for recording/reporting data for nonprofits in the business of serving and helping people in their..."
- Title: [What customer support is offered?](https://www.g2.com/discussions/what-customer-support-is-offered) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There is no additional cost for customer support. We offer FREE customer to support to you and any of your team as they use the system, they can reach out..."
- Title: [Are there additional fees or start-up costs?](https://www.g2.com/discussions/are-there-additional-fees-or-start-up-costs) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. We don't like hidden fees either. The only time there would be one-time fees is if you had existing data you'd like to import (optional) or if you have..."
- Title: [Can I import my existing data?](https://www.g2.com/discussions/can-i-import-my-existing-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf...."

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/casebook-vs-charitytracker-vs-anydesk)