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Compare Canvs and Chattermill 
Featured Products
At a Glance
Market Segments
Enterprise (40.8% of reviews)
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Contact Us 50000 OEs Per Year
Contact Us
Canvs
Star Rating
(147)4.3 out of 5
Market Segments
Enterprise (40.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 50000 OEs Per Year
Browse all 4 pricing plansChattermill
Star Rating
(214)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ChattermillSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chattermill excels in user satisfaction, with a higher overall rating compared to Canvs. Users appreciate its ability to closely monitor customer feedback and track performance over time, making it easier to identify areas for improvement.
- According to verified reviews, Chattermill's ease of use and implementation are frequently highlighted, with users noting that it feels like a professional resource that supports their workflow effectively. In contrast, Canvs, while user-friendly, has received slightly lower ratings in these areas.
- Reviewers mention that Chattermill provides valuable insights into customer behavior, with features like detailed summaries that help users access necessary information quickly. Canvs also offers powerful analytics, but some users feel it may not be as comprehensive in delivering insights as Chattermill.
- Users say that Chattermill's support quality is impressive, with a score that reflects a strong partnership in business. Canvs, while also praised for customer service, has slightly lower ratings in this area, indicating that Chattermill may offer a more robust support experience.
- Reviewers highlight Chattermill's advanced features like tagging and segmentation, which enhance its analytical capabilities. Canvs, on the other hand, is noted for its AI Story Assist feature, which helps users analyze verbatims efficiently, but it may not match the depth of Chattermill's offerings.
- According to recent feedback, Chattermill has a significant edge in the number of reviews, indicating a broader user base and more reliable data. This contrasts with Canvs, which has fewer reviews, suggesting that while it has its strengths, it may not be as widely adopted or tested in various environments.
Pricing
Entry-Level Pricing
Canvs
50K Open Ends
Contact Us
50000 OEs Per Year
- Unlimited users
- Onboarding and training included
- API access for data input and analysis output
Chattermill
Enterprise
Contact Us
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
Free Trial
Canvs
No trial information availableChattermill
Free Trial is available
Ratings
Meets Requirements
8.2
135
8.7
193
Ease of Use
8.2
138
8.7
197
Ease of Setup
8.2
92
8.3
114
Ease of Admin
8.5
39
8.9
54
Quality of Support
9.2
128
9.1
152
Has the product been a good partner in doing business?
8.9
42
9.1
50
Product Direction (% positive)
8.7
132
9.3
187
Features by Category
Feedback Management
7.3
63
8.0
125
7.3
60
8.2
122
7.3
62
8.5
124
Feedback Analysis
8.5
62
8.4
127
8.3
64
8.6
125
7.2
56
8.6
121
Feedback Sources
7.8
55
8.7
112
8.6
61
8.8
114
7.2
59
7.6
95
7.2
51
8.2
109
Generative AI
7.5
34
7.2
76
7.8
34
7.4
81
Setup
8.0
92
8.1
51
7.8
91
8.4
51
8.0
95
8.7
42
Data
8.3
98
8.5
46
8.0
102
8.7
55
Analysis
8.2
97
8.6
49
7.5
92
8.2
39
7.9
97
8.4
49
8.2
102
8.4
49
8.0
100
8.8
52
7.8
51
8.5
46
Feature Not Available
8.1
13
Customization
7.4
89
8.0
34
7.2
84
7.9
34
Feature Not Available
7.7
34
Generative AI
7.8
78
7.5
27
8.4
78
8.0
30
Generative AI
Not enough data
8.2
16
Not enough data
8.4
17
Survey Management
Not enough data
8.6
34
Not enough data
8.5
31
Not enough data
8.8
39
|
Verified
Not enough data
8.5
37
Process Management
Not enough data
8.7
45
|
Verified
Not enough data
8.3
34
Not enough data
8.5
41
|
Verified
Not enough data
8.3
35
System Management
Not enough data
8.9
37
|
Verified
Not enough data
8.6
31
|
Verified
Categories
Categories
Shared Categories
Canvs and Chattermill are categorized as Feedback Analytics and Text Analysis
Unique Categories
Canvs has no unique categories
Chattermill is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
Canvs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
26.5%
Entertainment
15.0%
Computer Software
4.8%
Retail
4.1%
Marketing and Advertising
4.1%
Other
45.6%
Retail
15.6%
Financial Services
10.4%
Food & Beverages
9.0%
Information Technology and Services
6.6%
Consumer Services
5.2%
Other
53.3%
Alternatives
Discussions
Canvs has no discussions with answers
What is Chattermill used for?
1 Comment
Official Response from Chattermill
Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,...Read more
Chattermill has no more discussions with answers
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