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At a Glance
Market Segments
Small-Business (45.5% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Bugly
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BuglyLuciq
Star Rating
(237)4.4 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in Quality of Support with a score of 8.8, while Bugly falls behind at 7.8. Reviewers mention that Instabug's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Instabug offers superior User Reports and Feedback capabilities, scoring 8.9 compared to Bugly's 8.0. Users say that the feedback collection process is seamless and intuitive, enhancing user engagement.
- G2 users highlight that Bugly shines in Ease of Use with a score of 9.5, while Instabug scores 8.7. Users report that Bugly's interface is straightforward, making it easier for teams to adopt and utilize the software effectively.
- Users on G2 note that Instabug provides better Crash Monitoring features, particularly in Constant Monitoring and Timely Alerts, both scoring 8.8. Reviewers mention that this allows for proactive issue resolution, which is crucial for maintaining app performance.
- Reviewers mention that Instabug's Product Direction score of 8.1 indicates a commitment to continuous improvement, while Bugly's perfect score of 10.0 suggests a strong roadmap that users feel confident about. Users say that this influences their long-term investment in the product.
- Users report that Instabug's Performance Monitoring capabilities, scoring 8.3, are more robust than Bugly's 7.0. Reviewers mention that the detailed analytics provided by Instabug help teams make informed decisions about app performance and user experience.
Pricing
Entry-Level Pricing
Bugly
No pricing availableLuciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
Bugly
No trial information availableLuciq
Free Trial is available
Ratings
Meets Requirements
8.3
7
8.7
204
Ease of Use
9.5
7
8.7
207
Ease of Setup
Not enough data
8.6
113
Ease of Admin
Not enough data
8.2
114
Quality of Support
7.8
6
8.8
186
Has the product been a good partner in doing business?
Not enough data
8.7
109
Product Direction (% positive)
10.0
6
8.1
199
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
Not enough data
8.6
43
Not enough data
8.7
42
Not enough data
8.1
39
Bug Monitoring
Not enough data
8.0
34
Not enough data
8.6
40
Not enough data
8.3
36
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Crash Data
Not enough data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Monitoring
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Response
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.1
6
Not enough data
6.7
5
Functionality
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Categories
Categories
Shared Categories
Bugly and Luciq are categorized as Bug Tracking
Unique Categories
Bugly has no unique categories
Luciq is categorized as Application Performance Monitoring (APM), Enterprise Feedback Management, Mobile App Debugging, Mobile Crash Reporting, and Session Replay
Reviews
Reviewers' Company Size
Bugly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
9.1%
Non-Profit Organization Management
9.1%
Medical Practice
9.1%
Internet
9.1%
Insurance
9.1%
Other
54.5%
Computer Software
23.9%
Information Technology and Services
8.3%
Financial Services
6.5%
Internet
4.3%
Consumer Services
3.5%
Other
53.5%
Discussions
Bugly has no discussions with answers
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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