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Compare BrowserStack and SurveyMonkey 
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At a Glance
Market Segments
Small-Business (43.3% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
$0.00 1 user plan
Contact Us
BrowserStack
Star Rating
(2,543)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 user plan
Free Trial is available
Browse all 32 pricing plansSurveyMonkey
Star Rating
(23,249)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansBrowserStack vs SurveyMonkey
When assessing the two solutions, reviewers found SurveyMonkey easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that SurveyMonkey meets the needs of their business better than BrowserStack.
- When comparing quality of ongoing product support, reviewers felt that BrowserStack is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BrowserStack over SurveyMonkey.
Pricing
Entry-Level Pricing
BrowserStack
Free Trial
$0.00
1 user plan
- Instant Access to Real Devices
- 30 mins each of interactive browser and mobile app testing
- 100 mins of automated browser testing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
BrowserStack
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
2,244
9.0
20,437
Ease of Use
8.9
2,304
9.2
20,548
Ease of Setup
8.9
1,312
9.0
7,888
Ease of Admin
8.8
556
8.9
7,583
Quality of Support
8.7
1,916
8.6
14,487
Has the product been a good partner in doing business?
8.8
522
8.8
6,632
Product Direction (% positive)
9.3
2,258
7.7
19,999
Features by Category
Functionality
7.7
115
Not enough data
7.7
112
Not enough data
8.4
114
Not enough data
Reporting
8.0
112
Not enough data
Functionality
8.5
276
Not enough data
8.4
271
Not enough data
8.7
268
Not enough data
Management
8.4
271
Not enough data
Feature Not Available
Not enough data
8.3
270
Not enough data
Functionality
8.6
1092
Not enough data
8.7
1080
Not enough data
8.8
1096
Not enough data
Management
8.4
1072
Not enough data
8.3
1038
Not enough data
8.4
1047
Not enough data
Feedback Management
Not enough data
7.7
146
Not enough data
8.1
144
Not enough data
8.0
145
Feedback Analysis
Not enough data
8.1
142
Not enough data
7.9
141
Not enough data
7.6
137
Feedback Sources
Not enough data
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1353
Not enough data
8.9
1384
Not enough data
8.5
1308
Not enough data
8.8
1350
Survey Customization
Not enough data
8.5
1138
Not enough data
8.2
1173
Not enough data
8.1
1066
Not enough data
8.1
892
Survey Insights
Not enough data
8.6
1295
Not enough data
8.0
922
Not enough data
8.5
1235
Not enough data
8.4
1126
Agentic AI - Survey
Not enough data
7.6
143
Not enough data
7.7
142
Not enough data
8.0
142
Monitoring
8.2
132
Not enough data
8.3
128
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.3
126
Not enough data
8.4
127
Not enough data
Automation
Feature Not Available
Not enough data
8.0
124
Not enough data
Functionality
8.1
128
Not enough data
Feature Not Available
Not enough data
8.3
128
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Digital Accessibility Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
8.4
121
Not enough data
8.2
121
Not enough data
Reporting
8.4
121
Not enough data
Feature Not Available
Not enough data
Functionality
8.4
126
Not enough data
8.3
127
Not enough data
8.2
120
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Digital Accessibility Tools
8.0
15
Not enough data
7.6
15
Not enough data
8.1
15
Not enough data
7.6
15
Not enough data
Customization
Not enough data
8.6
204
Not enough data
8.3
188
Not enough data
8.7
209
Not enough data
8.6
216
Additional Functionality
Not enough data
8.3
170
Not enough data
7.7
149
Not enough data
8.3
193
Not enough data
7.8
149
Not enough data
8.6
198
Functionality
8.6
870
Not enough data
8.6
864
Not enough data
8.2
844
Not enough data
8.5
854
Not enough data
Automation
8.4
833
Not enough data
8.5
851
Not enough data
8.5
839
Not enough data
Agentic AI - Automation Testing
7.6
46
Not enough data
7.4
47
Not enough data
7.5
46
Not enough data
Agentic AI - Software Testing
7.7
136
Not enough data
7.5
134
Not enough data
7.5
132
Not enough data
AI Test Generation & Authoring
7.6
20
Not enough data
7.2
21
Not enough data
7.9
21
Not enough data
Test Maintenance & Resilience
7.2
21
Not enough data
7.5
20
Not enough data
7.5
21
Not enough data
Execution & Analytics
7.8
22
Not enough data
7.4
21
Not enough data
7.5
21
Not enough data
Categories
Categories
Shared Categories
BrowserStack and SurveyMonkey share no categories
Unique Categories
BrowserStack is categorized as Test Management, Load Testing Tools, Mobile App Testing, Software Testing, Automation Testing, Digital Accessibility Platforms, Digital Accessibility Tools, and AI Software Testing Tools
Reviews
Reviewers' Company Size
BrowserStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.8%
Information Technology and Services
20.3%
Financial Services
5.6%
Marketing and Advertising
4.0%
Retail
2.7%
Other
44.6%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
What are the benefits of automating a test case?
7 Comments
DD
It helps to reduce the manual testing efforts which ultimately reduces the testing resource and budget.Read more
What can BrowserStack do?
4 Comments
TN
BrowserStack is a cloud-based web and mobile testing platform that enables users to test their websites and apps on real browsers and mobile devices. It...Read more
Which of the following features are supported by BrowserStack automate ?*?
4 Comments
DD
Web/App Automate
Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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