G2 reviewers report that Brand24 excels in providing clear social media mentions, which helps brands engage in conversations they might otherwise miss. Users appreciate the tool's ability to compare their performance with competitors, enhancing their social listening capabilities.
Users say that Brand Analytics offers a user-friendly interface with modern diagrams, making it easy for various teams to navigate and utilize the platform effectively. This design aspect is particularly praised for its organization and visual appeal.
Reviewers mention that Brand24's AI Insights report is a standout feature, allowing users to generate concise summaries for clients with minimal effort. This functionality is highlighted as a significant time-saver for busy professionals.
According to verified reviews, Brand Analytics shines in its ability to combine offline and online media monitoring within a single interface, which is a major advantage for users needing comprehensive coverage across different media types.
Users highlight Brand24's quick implementation process, with many noting the intuitive onboarding experience that facilitates a smooth start. This contrasts with Brand Analytics, where some users reported needing assistance from support to get fully set up.
G2 reviewers indicate that while Brand24 has a slightly lower star rating, it receives higher overall satisfaction scores, particularly in areas like support quality and sentiment analysis accuracy, which are crucial for managing digital reputation effectively.
Pricing
Entry-Level Pricing
Brand Analytics
Startup
25 000 rub/mo
- 5000 new messages per month
- 3 topics
- 20 tags per topic
- Monitoring of social media and online mass-media
- Monitoring by message text, recognized image text, video decriptions, check-ins, stories
- Retrospective data collection - per 1 month
- Integrations - Telegram
- Event Wall – dashboard for events
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 Comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 Comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
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