# Bonterra Apricot vs CharityTracker Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bonterra Apricot excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CharityTracker. Users appreciate its ability to manage large amounts of data efficiently, with one reviewer noting the usefulness of linking families and monitoring individual details.
- **Users say** that Bonterra Apricot's intuitive design makes it easy to onboard new employees quickly. Reviewers highlight that it takes just a few minutes to familiarize users with the interface, which is a crucial advantage for organizations looking to streamline training processes.
- **According to verified reviews** , CharityTracker shines in its implementation process, with users describing it as "trustworthy" and "organized." This positive feedback suggests that organizations can expect a smoother transition when adopting this software, which is essential for nonprofits and community organizations.
- **Reviewers mention** that while CharityTracker has a slightly higher star rating, it has not received any recent reviews, which raises questions about its current user satisfaction and engagement. In contrast, Bonterra Apricot has garnered a steady stream of recent feedback, indicating ongoing user engagement and satisfaction.
- **G2 reviewers highlight** that Bonterra Apricot offers robust reporting features, with users noting its effectiveness in managing and analyzing data. This capability is particularly beneficial for organizations that rely on data-driven decision-making, enhancing their operational efficiency.
- **Users express mixed feelings** about the support quality of both products. While CharityTracker users rate support highly, Bonterra Apricot users also appreciate its support, though they note it could be improved. This suggests that both products have room for growth in providing exceptional customer service.



| | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 337 | 337 | 
| **Largest Market Segment** | Small-Business (65.3% of reviews) | Small-Business (89.7% of reviews) | 
| **Entry Level Price** | No pricing available | $20.00 1 Users Per Month | 


---
## Ratings Comparison
| Rating | Bonterra Apricot | CharityTracker | 
|---|---|---|
  | **Meets Requirements** | 8.6 (285 reviews) | 9.0 (306 reviews) | 
  | **Ease of Use** | 8.5 (293 reviews) | 8.8 (315 reviews) | 
  | **Ease of Setup** | 8.1 (230 reviews) | 8.8 (171 reviews) | 
  | **Ease of Admin** | 7.9 (104 reviews) | 8.9 (173 reviews) | 
  | **Quality of Support** | 8.5 (264 reviews) | 9.1 (260 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (102 reviews) | 9.1 (176 reviews) | 
  | **Product Direction (% positive)** | 8.6 (280 reviews) | 9.1 (319 reviews) | 

---
## Pricing

### Bonterra Apricot

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CharityTracker

#### Entry-Level Pricing

Plan: Basic

Price: $20.00 1 Users Per Month

Description: CharityTracker's trusted case management basics such as client records, notes, assistance and reports.

Key Features:
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts

[Browse all 3 editions](https://www.g2.com/products/charitytracker/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Bonterra Apricot** | N/A | N/A |
| **CharityTracker** | 8.6/10 | 57 |

#### Data Collection

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | 8.7 (57 reviews) | 
| **Patient Data Management - Patient Case Management** | Not enough data | 8.9 (57 reviews) | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 8.0 (57 reviews) | 
| **Utilization Management - Patient Case Management** | Not enough data | 8.8 (56 reviews) | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Bonterra Apricot** | 8.1/10 | 243 |
| **CharityTracker** | 8.4/10 | 252 |

#### Platform Basics

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Reporting** | 8.5 (228 reviews) | 8.3 (226 reviews) | 
| **Interoperability** | 7.7 (204 reviews) | 8.0 (192 reviews) | 
| **Performance** | 8.6 (227 reviews) | 8.8 (227 reviews) | 

#### Case Management

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Client Intake** | 9.0 (220 reviews) | 9.0 (227 reviews) | 
| **Outcome Measurement** | 8.6 (212 reviews) | 8.4 (192 reviews) | 
| **Form Builder** | 8.4 (217 reviews) | 7.7 (166 reviews) | 

#### Platform Additional Functionality

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Mobility** | 7.7 (206 reviews) | 8.4 (185 reviews) | 
| **Messaging** | 6.9 (201 reviews) | 8.0 (191 reviews) | 

#### Platform Data

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Dashboard** | 8.3 (212 reviews) | 8.7 (225 reviews) | 
| **Alerts and Notifications** | 7.4 (203 reviews) | 8.6 (221 reviews) | 

---
## Categories
**Shared Categories (1):** [Human Services Software](https://www.g2.com/categories/human-services)


**Unique to CharityTracker (1):** [Patient Case Management Software](https://www.g2.com/categories/patient-case-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Small-Business** | 65.3% | 89.7% | 
| **Mid-Market** | 32.2% | 8.5% | 
| **Enterprise** | 2.5% | 1.8% | 

### By Industry

#### Bonterra Apricot

- **Non-Profit Organization Management:** 45.8%
- **Civic & Social Organization:** 15.0%
- **Individual & Family Services:** 13.1%
- **Human Resources:** 6.2%
- **Mental Health Care:** 4.2%
- **Education Management:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Hospital & Health Care:** 1.6%
- **Consumer Services:** 1.0%
- **Public Relations and Communications:** 1.0%
- **Other:** 7.2%

#### CharityTracker

- **Non-Profit Organization Management:** 51.4%
- **Religious Institutions:** 14.8%
- **Civic & Social Organization:** 9.4%
- **Individual & Family Services:** 8.8%
- **Human Resources:** 4.2%
- **Health, Wellness and Fitness:** 2.1%
- **Education Management:** 1.5%
- **Higher Education:** 0.9%
- **Hospital & Health Care:** 0.9%
- **Food & Beverages:** 0.6%
- **Other:** 5.4%

---
## Alternatives

### Alternatives to Bonterra Apricot

- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Casebook](https://www.g2.com/products/casebook/reviews) — 4.3/5 stars (62 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (25 reviews)
- [Exponent Case Management](https://www.g2.com/products/exponent-case-management/reviews) — 3.9/5 stars (16 reviews)
- [CaseWorthy](https://www.g2.com/products/caseworthy/reviews) — 2.6/5 stars (5 reviews)
- [Greenspace Health](https://www.g2.com/products/greenspace-health/reviews) — 4.8/5 stars (32 reviews)
- [NewOrg](https://www.g2.com/products/neworg/reviews) — 4.7/5 stars (22 reviews)

### Alternatives to CharityTracker

- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (301 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Casebook](https://www.g2.com/products/casebook/reviews) — 4.3/5 stars (62 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [athenaOne](https://www.g2.com/products/athenaone/reviews) — 3.4/5 stars (112 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [CaseWorthy](https://www.g2.com/products/caseworthy/reviews) — 2.6/5 stars (5 reviews)

---
## Top Discussions

### Bonterra Apricot

- Title: [What is ETO software?](https://www.g2.com/discussions/apricot-what-is-eto-software) — 2 comments
  > **Top comment:** "ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions."
- Title: [What is Apricot used for?](https://www.g2.com/discussions/what-is-apricot-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management..."

### CharityTracker

- Title: [Is there a volume discount?](https://www.g2.com/discussions/is-there-a-volume-discount) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further."
- Title: [What is CharityTracker used for?](https://www.g2.com/discussions/what-is-charitytracker-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "CharityTracker is a simple-to-use, web-based database for recording/reporting data for nonprofits in the business of serving and helping people in their..."
- Title: [What customer support is offered?](https://www.g2.com/discussions/what-customer-support-is-offered) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There is no additional cost for customer support. We offer FREE customer to support to you and any of your team as they use the system, they can reach out..."
- Title: [Are there additional fees or start-up costs?](https://www.g2.com/discussions/are-there-additional-fees-or-start-up-costs) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. We don't like hidden fees either. The only time there would be one-time fees is if you had existing data you'd like to import (optional) or if you have..."
- Title: [Can I import my existing data?](https://www.g2.com/discussions/can-i-import-my-existing-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bonterra-apricot-vs-charitytracker)