# Bonterra Apricot vs CharityTracker Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bonterra Apricot excels in user satisfaction, with many users appreciating its ability to keep participant notes organized and easily accessible. One user highlighted how it simplifies note-taking and allows tracking of various interactions, making it a reliable choice for daily operations.
- **Users say** that CharityTracker shines in its collaborative features, allowing nonprofits and community organizations to connect and share resources effectively. Reviewers noted the platform's ability to facilitate communication and collaboration, which is essential for organizations looking to leverage community knowledge.
- **According to verified reviews** , Bonterra Apricot offers a more intuitive user experience, with users praising its modular design for records and reporting. The recent introduction of a reporting tool similar to Tableau has been particularly well-received, enhancing the overall usability for data management.
- **Reviewers mention** that while CharityTracker has a slightly higher rating for ease of setup and administration, Bonterra Apricot is still recognized for its reliability and smooth operation. Users appreciate that it helps reduce the stress associated with paperwork, making it a solid option for those who prioritize ease of use.
- **G2 reviewers highlight** that Bonterra Apricot has a significantly higher overall satisfaction score, indicating a stronger performance in quality and support metrics. Users have noted the platform's effectiveness in keeping data centralized and organized, which is crucial for managing client interactions.
- **Users report** that while both platforms have their strengths, CharityTracker's focus on community collaboration and resource sharing makes it a valuable tool for organizations that prioritize networking. However, Bonterra Apricot's recent updates and user-friendly features may appeal more to those looking for a comprehensive data management solution.



| | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 337 | 336 | 
| **Largest Market Segment** | Small-Business (65.3% of reviews) | Small-Business (89.7% of reviews) | 
| **Entry Level Price** | No pricing available | $20.00 1 Users Per Month | 


---
## Ratings Comparison
| Rating | Bonterra Apricot | CharityTracker | 
|---|---|---|
  | **Meets Requirements** | 8.6 (285 reviews) | 9.0 (306 reviews) | 
  | **Ease of Use** | 8.5 (293 reviews) | 8.8 (315 reviews) | 
  | **Ease of Setup** | 8.1 (230 reviews) | 8.8 (171 reviews) | 
  | **Ease of Admin** | 7.9 (104 reviews) | 8.9 (173 reviews) | 
  | **Quality of Support** | 8.5 (264 reviews) | 9.1 (260 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (102 reviews) | 9.1 (176 reviews) | 
  | **Product Direction (% positive)** | 8.6 (280 reviews) | 9.1 (319 reviews) | 

---
## Pricing

### Bonterra Apricot

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CharityTracker

#### Entry-Level Pricing

Plan: Basic

Price: $20.00 1 Users Per Month

Description: CharityTracker's trusted case management basics such as client records, notes, assistance and reports.

Key Features:
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts

[Browse all 3 editions](https://www.g2.com/products/charitytracker/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Bonterra Apricot** | N/A | N/A |
| **CharityTracker** | 8.6/10 | 57 |

#### Data Collection

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | 8.7 (57 reviews) | 
| **Patient Data Management - Patient Case Management** | Not enough data | 8.9 (57 reviews) | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 8.0 (57 reviews) | 
| **Utilization Management - Patient Case Management** | Not enough data | 8.8 (56 reviews) | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Bonterra Apricot** | 8.1/10 | 243 |
| **CharityTracker** | 8.4/10 | 252 |

#### Platform Basics

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Reporting** | 8.5 (228 reviews) | 8.3 (226 reviews) | 
| **Interoperability** | 7.7 (204 reviews) | 8.0 (192 reviews) | 
| **Performance** | 8.6 (227 reviews) | 8.8 (227 reviews) | 

#### Case Management

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Client Intake** | 9.0 (220 reviews) | 9.0 (227 reviews) | 
| **Outcome Measurement** | 8.6 (212 reviews) | 8.4 (192 reviews) | 
| **Form Builder** | 8.4 (217 reviews) | 7.7 (166 reviews) | 

#### Platform Additional Functionality

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Mobility** | 7.7 (206 reviews) | 8.4 (185 reviews) | 
| **Messaging** | 6.9 (201 reviews) | 8.0 (191 reviews) | 

#### Platform Data

| Feature | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Dashboard** | 8.3 (212 reviews) | 8.7 (225 reviews) | 
| **Alerts and Notifications** | 7.4 (203 reviews) | 8.6 (221 reviews) | 

---
## Categories
**Shared Categories (1):** [Human Services Software](https://www.g2.com/categories/human-services)


**Unique to CharityTracker (1):** [Patient Case Management Software](https://www.g2.com/categories/patient-case-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Bonterra Apricot | CharityTracker | 
|---|---|---|
| **Small-Business** | 65.3% | 89.7% | 
| **Mid-Market** | 32.2% | 8.5% | 
| **Enterprise** | 2.5% | 1.8% | 

### By Industry

#### Bonterra Apricot

- **Non-Profit Organization Management:** 45.8%
- **Civic & Social Organization:** 15.0%
- **Individual & Family Services:** 13.1%
- **Human Resources:** 6.2%
- **Mental Health Care:** 4.2%
- **Education Management:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Hospital & Health Care:** 1.6%
- **Consumer Services:** 1.0%
- **Public Relations and Communications:** 1.0%
- **Other:** 7.2%

#### CharityTracker

- **Non-Profit Organization Management:** 51.4%
- **Religious Institutions:** 14.8%
- **Civic & Social Organization:** 9.4%
- **Individual & Family Services:** 8.8%
- **Human Resources:** 4.2%
- **Health, Wellness and Fitness:** 2.1%
- **Education Management:** 1.5%
- **Higher Education:** 0.9%
- **Hospital & Health Care:** 0.9%
- **Food & Beverages:** 0.6%
- **Other:** 5.4%

---
## Alternatives

### Alternatives to Bonterra Apricot

- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Casebook](https://www.g2.com/products/casebook/reviews) — 4.3/5 stars (62 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (25 reviews)
- [Exponent Case Management](https://www.g2.com/products/exponent-case-management/reviews) — 3.9/5 stars (16 reviews)
- [CaseWorthy](https://www.g2.com/products/caseworthy/reviews) — 2.6/5 stars (5 reviews)
- [Greenspace Health](https://www.g2.com/products/greenspace-health/reviews) — 4.8/5 stars (32 reviews)
- [NewOrg](https://www.g2.com/products/neworg/reviews) — 4.7/5 stars (22 reviews)

### Alternatives to CharityTracker

- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Casebook](https://www.g2.com/products/casebook/reviews) — 4.3/5 stars (62 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [athenaOne](https://www.g2.com/products/athenaone/reviews) — 3.4/5 stars (112 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [CaseWorthy](https://www.g2.com/products/caseworthy/reviews) — 2.6/5 stars (5 reviews)

---
## Top Discussions

### Bonterra Apricot

- Title: [What is ETO software?](https://www.g2.com/discussions/apricot-what-is-eto-software) — 2 comments
  > **Top comment:** "ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions."
- Title: [What is Apricot used for?](https://www.g2.com/discussions/what-is-apricot-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management..."

### CharityTracker

- Title: [Is there a volume discount?](https://www.g2.com/discussions/is-there-a-volume-discount) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further."
- Title: [What is CharityTracker used for?](https://www.g2.com/discussions/what-is-charitytracker-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "CharityTracker is a simple-to-use, web-based database for recording/reporting data for nonprofits in the business of serving and helping people in their..."
- Title: [What customer support is offered?](https://www.g2.com/discussions/what-customer-support-is-offered) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There is no additional cost for customer support. We offer FREE customer to support to you and any of your team as they use the system, they can reach out..."
- Title: [Are there additional fees or start-up costs?](https://www.g2.com/discussions/are-there-additional-fees-or-start-up-costs) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. We don't like hidden fees either. The only time there would be one-time fees is if you had existing data you'd like to import (optional) or if you have..."
- Title: [Can I import my existing data?](https://www.g2.com/discussions/can-i-import-my-existing-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bonterra-apricot-vs-charitytracker)