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Compare Bonterra Apricot and CharityTracker 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (89.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
$20.00 1 Users Per Month
Bonterra Apricot
Star Rating
(310)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Bonterra ApricotCharityTracker
Star Rating
(337)4.6 out of 5
Market Segments
Small-Business (89.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20.00 1 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bonterra Apricot excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CharityTracker. Users appreciate its ability to manage large amounts of data efficiently, with one reviewer noting the usefulness of linking families and monitoring individual details.
- Users say that Bonterra Apricot's intuitive design makes it easy to onboard new employees quickly. Reviewers highlight that it takes just a few minutes to familiarize users with the interface, which is a crucial advantage for organizations looking to streamline training processes.
- According to verified reviews, CharityTracker shines in its implementation process, with users describing it as "trustworthy" and "organized." This positive feedback suggests that organizations can expect a smoother transition when adopting this software, which is essential for nonprofits and community organizations.
- Reviewers mention that while CharityTracker has a slightly higher star rating, it has not received any recent reviews, which raises questions about its current user satisfaction and engagement. In contrast, Bonterra Apricot has garnered a steady stream of recent feedback, indicating ongoing user engagement and satisfaction.
- G2 reviewers highlight that Bonterra Apricot offers robust reporting features, with users noting its effectiveness in managing and analyzing data. This capability is particularly beneficial for organizations that rely on data-driven decision-making, enhancing their operational efficiency.
- Users express mixed feelings about the support quality of both products. While CharityTracker users rate support highly, Bonterra Apricot users also appreciate its support, though they note it could be improved. This suggests that both products have room for growth in providing exceptional customer service.
Pricing
Entry-Level Pricing
Bonterra Apricot
No pricing availableCharityTracker
Basic
$20.00
1 Users Per Month
CharityTracker's trusted case management basics such as client records, notes, assistance and reports.
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts
Free Trial
Bonterra Apricot
No trial information availableCharityTracker
Free Trial is available
Ratings
Meets Requirements
8.6
273
9.0
306
Ease of Use
8.5
281
8.8
315
Ease of Setup
8.1
219
8.8
171
Ease of Admin
7.9
102
8.9
173
Quality of Support
8.5
253
9.1
260
Has the product been a good partner in doing business?
8.0
100
9.1
176
Product Direction (% positive)
8.6
269
9.1
319
Features by Category
Data Collection
Not enough data
8.7
57
Not enough data
8.9
57
Not enough data
8.0
57
Not enough data
8.8
56
Platform Basics
8.5
222
8.3
226
7.6
202
8.0
192
8.6
218
8.8
227
Case Management
9.0
214
9.0
227
8.6
209
8.4
192
8.4
213
7.7
166
Platform Additional Functionality
7.7
203
8.4
185
6.9
198
8.0
191
Platform Data
8.3
209
8.7
225
7.4
198
8.6
221
Categories
Categories
Shared Categories
Bonterra Apricot and CharityTracker are categorized as Human Services
Unique Categories
Bonterra Apricot has no unique categories
CharityTracker is categorized as Patient Case Management
Reviews
Reviewers' Company Size
Bonterra Apricot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CharityTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
46.6%
Civic & Social Organization
15.3%
Individual & Family Services
12.2%
Human Resources
6.5%
Mental Health Care
3.7%
Other
15.6%
Non-Profit Organization Management
51.4%
Religious Institutions
14.8%
Civic & Social Organization
9.4%
Individual & Family Services
8.8%
Human Resources
4.2%
Other
11.5%
Alternatives
Discussions
What is ETO software?
2 Comments
LL
ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions.Read more
What is Apricot used for?
1 Comment
Official Response from Bonterra Apricot
Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management...Read more
Bonterra Apricot has no more discussions with answers
Is there a volume discount?
2 Comments
Official Response from CharityTracker
Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further.Read more
Is CharityTracker web-based/hosted in the cloud?
1 Comment
Official Response from CharityTracker
CharityTracker is web-based (hosted in the "cloud") and is securely available online via a web browser. There is no software to download.Read more
Can I import my existing data?
1 Comment
Official Response from CharityTracker
Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf....Read more
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