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At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Mid-Market (42.2% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Backlog
Star Rating
(381)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansRedmine
Star Rating
(253)4.0 out of 5
Market Segments
Mid-Market (42.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RedmineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Redmine excels in issue tracking with a score of 9.7, making it a preferred choice for teams that prioritize bug monitoring and resolution. In contrast, Backlog's issue tracking score is lower at 8.5, which some users feel limits its effectiveness in managing complex projects.
- Reviewers mention that Backlog shines in ease of use with a score of 9.1, making it more accessible for small businesses and teams new to project management software. Redmine, with a score of 7.8, is noted by users as having a steeper learning curve, which can be a barrier for some teams.
- G2 users highlight Backlog's superior automation features, scoring 8.7 in workflows and customization, which allows for more streamlined processes. Redmine's automation capabilities, while functional, do not match the flexibility and user-friendliness that Backlog offers.
- Users on G2 report that Backlog's project planning tools are robust, with a score of 8.3, including features like GANTT charts and calendar views that enhance project visibility. Redmine's planning tools, while adequate, do not provide the same level of visual clarity and ease of use.
- Reviewers say that Redmine's task management features, particularly in task prioritization and dependencies, are highly rated at 9.6 and 9.3 respectively, making it ideal for teams that need detailed control over task workflows. Backlog, while competitive, does not offer the same depth in these areas.
- Users report that Backlog's customer support is notably better, with a score of 8.8, which many users appreciate for timely assistance and resources. In contrast, Redmine's support score of 7.0 has led some users to express frustration over response times and available documentation.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Redmine
No pricing availableFree Trial
Backlog
Free Trial is available
Redmine
No trial information availableRatings
Meets Requirements
9.1
301
8.3
222
Ease of Use
9.3
303
7.8
222
Ease of Setup
9.5
205
7.1
88
Ease of Admin
8.8
72
8.1
84
Quality of Support
9.1
261
7.0
134
Has the product been a good partner in doing business?
8.8
66
7.7
58
Product Direction (% positive)
9.2
294
6.5
213
Features by Category
Tasks
9.3
117
8.9
34
|
Verified
9.1
116
8.9
34
|
Verified
9.1
113
8.6
34
|
Verified
8.9
110
8.3
30
|
Verified
8.6
112
7.8
30
|
Verified
8.7
111
7.5
29
|
Verified
8.9
112
7.1
28
|
Verified
8.9
109
7.2
29
|
Verified
Projects
8.9
108
8.3
30
|
Verified
8.7
109
8.0
25
|
Verified
8.8
109
7.9
26
|
Verified
8.8
108
8.0
28
|
Verified
8.9
109
8.2
29
|
Verified
8.7
108
7.3
20
|
Verified
9.0
108
Feature Not Available
8.6
107
7.5
23
|
Verified
8.6
107
7.3
20
|
Verified
8.7
108
8.2
25
|
Verified
8.7
106
8.1
24
|
Verified
Resource Management
8.9
106
8.1
26
|
Verified
8.9
106
Feature Not Available
8.9
105
8.2
25
|
Verified
Project Monitoring
8.9
106
7.3
22
|
Verified
8.8
107
7.7
23
|
Verified
8.9
107
7.6
29
|
Verified
Generative AI
8.3
57
4.7
5
8.4
57
4.0
5
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Bug Reporting
9.0
144
Not enough data
9.0
143
Not enough data
9.1
153
Not enough data
Bug Monitoring
Feature Not Available
Not enough data
9.1
155
Not enough data
9.1
148
Not enough data
Agentic AI - Bug Tracking
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
66
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
8.4
68
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
8.4
63
Not enough data
8.3
63
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
8.0
63
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backlog and Redmine are categorized as Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, Bug Tracking, and Work Management
Redmine has no unique categories
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Redmine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.3%
Computer Software
19.2%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.6%
Information Technology and Services
26.2%
Computer Software
19.0%
Internet
5.2%
Marketing and Advertising
4.0%
Higher Education
3.2%
Other
42.5%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is Redmine provides tools for a flexible import from a simple CSV file?
1 Comment
SD
Although there are a lot of export tools built in including CSV format, there isn't much in the way of import. You might want to look through the 3rd party...Read more
What is the use of redmine tool?
1 Comment
PK
It is mostly used to track bugs and can be used to track efforts of employees as well.Read more
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