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Compare Backlog and Redmine 
At a Glance
Market Segments
Mid-Market (47.1% of reviews)
Mid-Market (42.2% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Backlog
Star Rating
(389)4.6 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansRedmine
Star Rating
(254)4.0 out of 5
Market Segments
Mid-Market (42.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RedmineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Backlog excels in user-friendliness, with many users finding it intuitive and easy to navigate. One user highlighted how it helps teams get up and running with minimal training, while Redmine, although functional, can be more complex to configure for specific workflows.
- Users say that Backlog's structured UI allows for a clear overview of tasks and notifications, making it easier to manage projects at a glance. In contrast, while Redmine offers a wealth of plugins and flexibility, some users feel it can be overwhelming and less organized.
- Reviewers mention that Backlog's implementation process is notably quick, with a seamless onboarding experience. Redmine, while praised for its adaptability, has received feedback indicating that its setup can be more challenging and time-consuming.
- According to verified reviews, Backlog shines in customer support, with users noting significant improvements in response times and service quality. Redmine, while having a solid support system, has received mixed feedback regarding the speed and effectiveness of its support.
- G2 reviewers highlight that Backlog's features for task management, such as drag-and-drop functionality and recurring tasks, are well-received, contributing to a smoother project workflow. Redmine, on the other hand, is recognized for its strong bug tracking capabilities but may not offer the same level of ease in task prioritization and management.
- Users report that Backlog's overall performance and satisfaction ratings are significantly higher, reflecting a more positive user experience. While Redmine has its strengths, particularly in flexibility and functionality, it struggles to match the overall satisfaction levels that Backlog consistently achieves.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Redmine
No pricing availableFree Trial
Backlog
Free Trial is available
Redmine
No trial information availableRatings
Meets Requirements
9.1
302
8.3
222
Ease of Use
9.3
304
7.8
222
Ease of Setup
9.5
206
7.1
88
Ease of Admin
8.8
72
8.1
84
Quality of Support
9.1
262
7.0
134
Has the product been a good partner in doing business?
8.8
66
7.7
58
Product Direction (% positive)
9.2
295
6.5
213
Features by Category
Tasks
9.3
117
8.9
34
|
Verified
9.1
116
8.9
34
|
Verified
9.1
113
8.6
34
|
Verified
8.9
110
8.3
30
|
Verified
8.6
113
7.8
30
|
Verified
8.7
111
7.5
29
|
Verified
8.9
112
7.1
28
|
Verified
8.9
110
7.2
29
|
Verified
Projects
8.9
109
8.3
30
|
Verified
8.8
110
8.0
25
|
Verified
8.8
110
7.9
26
|
Verified
8.8
108
8.0
28
|
Verified
8.9
110
8.2
29
|
Verified
8.7
109
7.3
20
|
Verified
9.0
108
Feature Not Available
8.6
107
7.5
23
|
Verified
8.6
108
7.3
20
|
Verified
8.7
108
8.2
25
|
Verified
8.7
107
8.1
24
|
Verified
Resource Management
8.9
107
8.1
26
|
Verified
8.9
106
Feature Not Available
8.9
106
8.2
25
|
Verified
Project Monitoring
8.9
106
7.3
22
|
Verified
8.8
107
7.7
23
|
Verified
8.9
108
7.6
29
|
Verified
Generative AI
8.3
57
4.7
5
8.4
58
4.0
5
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.6
8
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Bug Reporting
9.0
144
Not enough data
9.0
143
Not enough data
9.1
153
Not enough data
Bug Monitoring
Feature Not Available
Not enough data
9.1
155
Not enough data
9.1
148
Not enough data
Agentic AI - Bug Tracking
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
Feature Not Available
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
Feature Not Available
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Backlog and Redmine are categorized as Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, Bug Tracking, and Work Management
Redmine has no unique categories
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Redmine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.2%
Computer Software
19.1%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.8%
Information Technology and Services
26.2%
Computer Software
19.0%
Internet
5.2%
Marketing and Advertising
4.0%
Higher Education
3.2%
Other
42.5%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is Redmine provides tools for a flexible import from a simple CSV file?
1 Comment
SD
Although there are a lot of export tools built in including CSV format, there isn't much in the way of import. You might want to look through the 3rd party...Read more
What is the use of redmine tool?
1 Comment
PK
It is mostly used to track bugs and can be used to track efforts of employees as well.Read more
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