Compare BackBox and CrashPlan SMB 
At a Glance
Market Segments
Enterprise (43.9% of reviews)
Mid-Market (35.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
BackBox
Star Rating
(164)4.5 out of 5
Market Segments
Enterprise (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansCrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BackBox excels in maintaining workflow efficiency, with users appreciating its seamless installation that does not disrupt existing systems. This allows teams to focus on their tasks without additional headaches, a feature highlighted by users who rely on its functionality for critical operations.
- Users say that CrashPlan SMB offers a non-intrusive backup solution that works quietly in the background. Reviewers have noted its ease of use, particularly praising the centralized admin panel that simplifies file recovery and deployment, making it a strong choice for organizations with a high percentage of Mac users.
- According to verified reviews, BackBox's automation capabilities stand out, with users noting the ability to run scripts for backing up core devices. This feature not only enhances backup processes but also allows for the extraction of specific outputs, which can be saved and reviewed later, adding significant value to IT operations.
- Reviewers mention that while CrashPlan SMB provides a comprehensive display panel for managing users and devices, it may not be as robust in automation features compared to BackBox. Users appreciate the straightforward recovery options, but some feel that additional automation could enhance their overall experience.
- Users highlight that BackBox's quality of support is notably high, with many praising the responsiveness and effectiveness of the support team. This is a critical factor for enterprises that require reliable assistance, especially during critical recovery situations.
- G2 reviewers indicate that both products have strong security standards, but BackBox's overall user satisfaction is slightly higher, reflecting its ability to meet enterprise-level needs effectively. Users have expressed confidence in BackBox's ability to recover critical configurations in disaster scenarios, which is essential for maintaining business continuity.
Pricing
Entry-Level Pricing
BackBox
Premium
Contact Us
Our premium package includes everything in our Standard license PLUS:
- Compliance Automation (CIS, NIST, DORA, etc)
- Compliance Monitoring
- Device Compliance Status
CrashPlan SMB
No pricing availableFree Trial
BackBox
No trial information availableCrashPlan SMB
Free Trial is available
Ratings
Meets Requirements
9.4
149
9.0
385
Ease of Use
9.2
150
9.0
386
Ease of Setup
8.8
139
8.6
275
Ease of Admin
9.1
96
8.7
274
Quality of Support
9.4
148
8.9
330
Has the product been a good partner in doing business?
9.5
93
9.1
268
Product Direction (% positive)
9.7
149
8.1
385
Features by Category
Configuration
8.9
64
Not enough data
9.6
66
Not enough data
9.5
68
Not enough data
Agentic AI - Network Automation Tools
8.2
15
Not enough data
7.6
20
Not enough data
7.4
9
Not enough data
Network
9.0
59
Not enough data
9.2
54
Not enough data
9.1
51
Not enough data
8.7
49
Not enough data
Logistics
8.9
46
Not enough data
9.1
45
Not enough data
9.3
48
Not enough data
Security - Network Automation
9.1
44
Not enough data
8.8
39
Not enough data
9.1
38
Not enough data
8.5
41
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.3
5
Not enough data
7.0
5
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.0
5
Compliance
Not enough data
8.6
6
Not enough data
8.7
5
Not enough data
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
68
9.2
25
9.1
65
9.5
40
9.5
73
9.3
40
9.2
67
9.0
31
7.3
56
Feature Not Available
Compatibility
9.1
70
Feature Not Available
9.4
71
8.6
26
8.9
63
9.4
24
Management
8.3
63
Feature Not Available
9.2
68
9.2
35
9.4
66
9.4
42
Agentic AI - Online Backup
7.2
6
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
Compatibility
Not enough data
9.6
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
8.2
10
Security
Not enough data
9.1
9
Not enough data
9.4
9
Not enough data
Feature Not Available
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Feature Not Available
Management
Not enough data
9.3
7
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
8.3
6
Not enough data
Feature Not Available
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
6
Performance
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
7.5
6
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.2
41
Not enough data
Feature Not Available
Not enough data
8.2
35
Not enough data
Feature Not Available
Not enough data
8.5
38
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
8.7
35
Not enough data
8.4
33
Not enough data
8.6
32
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.7
23
Not enough data
Platform
8.3
23
Not enough data
8.7
24
Not enough data
8.9
22
Not enough data
8.8
22
Not enough data
9.2
25
Not enough data
Security
8.3
24
Not enough data
8.8
21
Not enough data
9.1
22
Not enough data
9.2
23
Not enough data
9.2
25
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BackBox and CrashPlan SMB are categorized as Online Backup
Unique Categories
BackBox is categorized as Network Automation Tools, Configuration Management, Network Management Tools, and Enterprise IT Management
Reviews
Reviewers' Company Size
BackBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Computer & Network Security
11.6%
Telecommunications
8.4%
Financial Services
7.1%
Banking
3.9%
Other
45.2%
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Alternatives
Discussions
BackBox has no discussions with answers
Is CrashPlan free?
1 Comment
LF
NoRead more
CrashPlan SMB has no more discussions with answers
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