Compare Avalara and CCH® SureTax® Platform 
At a Glance
Market Segments
Mid-Market (50.1% of reviews)
Small-Business (45.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(810)4.0 out of 5
Market Segments
Mid-Market (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraCCH® SureTax® Platform
Star Rating
(12)3.1 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CCH® SureTax® PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in user satisfaction, boasting a significantly higher overall rating compared to CCH® SureTax® Platform. Users appreciate Avalara's ability to streamline the monthly sales and use tax process, with one reviewer highlighting how it automates tasks and organizes exemption certificates effectively.
- Users say that CCH® SureTax® Platform offers a comprehensive suite of tools for tax research and document management, which some find beneficial. However, the platform has received mixed feedback regarding its user experience, with some noting challenges in configuration and setup.
- Reviewers mention that Avalara's customer service is a standout feature, with users expressing satisfaction when they have questions or need assistance. In contrast, CCH® SureTax® Platform's support quality has been rated lower, indicating room for improvement in this area.
- According to verified reviews, Avalara's ease of use is a significant advantage, with users highlighting its intuitive interface. Meanwhile, CCH® SureTax® Platform has been described as less user-friendly, which may hinder productivity for some users.
- G2 reviewers note that both products serve the mid-market segment well, but Avalara has a much larger user base, reflected in its substantial number of reviews. This suggests that Avalara's features and support are more widely validated by a diverse range of users.
- Users report that while CCH® SureTax® Platform has strong capabilities in tax research and integrated solutions, it struggles to meet specific workflow needs for some users. In contrast, Avalara's automation features are frequently praised for enhancing efficiency and reducing manual workload.
Pricing
Entry-Level Pricing
Avalara
No pricing availableCCH® SureTax® Platform
No pricing availableFree Trial
Avalara
Free Trial is available
CCH® SureTax® Platform
No trial information availableRatings
Meets Requirements
8.1
484
7.5
10
Ease of Use
8.0
630
6.1
9
Ease of Setup
7.2
454
Not enough data
Ease of Admin
7.6
290
Not enough data
Quality of Support
6.8
483
5.7
9
Has the product been a good partner in doing business?
7.1
296
6.0
5
Product Direction (% positive)
7.7
480
1.8
10
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.4
209
Not enough data
6.5
139
Not enough data
6.8
138
Not enough data
7.7
176
Not enough data
7.3
159
Not enough data
7.6
159
Not enough data
Integrations
7.1
186
Not enough data
Remittance
7.9
185
Not enough data
7.1
165
Not enough data
6.2
139
Feature Not Available
7.1
155
Not enough data
Agentic AI - Sales Tax and VAT Compliance
7.3
33
Not enough data
6.6
29
Not enough data
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.1
18
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and CCH® SureTax® Platform are categorized as Sales Tax and VAT Compliance
Unique Categories
CCH® SureTax® Platform has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CCH® SureTax® Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.9%
Retail
11.5%
Accounting
9.2%
Manufacturing
8.7%
Wholesale
6.2%
Other
52.5%
Accounting
58.3%
Information Technology and Services
16.7%
Law Practice
8.3%
Human Resources
8.3%
Financial Services
8.3%
Other
0.0%
Discussions
How much does avalara cost?
2 Comments
Official Response from Avalara
Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business.Read more
Has anyone using Avalara experience issues with this service recently 2021?
2 Comments
Official Response from Avalara
Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
Official Response from Avalara
Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file...Read more
CCH® SureTax® Platform has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy