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Thomson Reuters ONESOURCE Reviews & Product Details

Corporate financial reporting, tax and trade compliance software and services for seamless compliance for corporations, multi-nationals and shared service centres around the globe ONESOURCE is your all-in-one tax engine - whether it's corporate income tax, sales and use, and VAT determination taxes for anywhere in the world - including South America and India which can be extremely complex, our ONESOURCE tool is for you. Thomson Reuters ONESOURCE Determination is a tax calculation engine for the United States and Canada that determines and stores Sales and Use Taxes, VAT, Superfund Excise Taxes (sale/use of chemicals or hazardous substances in real time with volumetric-based calculations), and GST on all business sales and purchases, and seamlessly integrates with many accounting and eCommerce solutions, enabling you to increase accuracy of tax calculation reducing the risk of triggering an audit, manage exemption certificates, prepare returns, and much more for the United States & Canada all in one product. Built on cloud-native technology, ONESOURCE Determination automates new tax rates and rules with no downtime updates, automates manual, repetitive work from your sales processes allowing you more time to focus on strategic initiatives.

Seller

Thomson Reuters

Discussions

Thomson Reuters ONESOURCE Community

Languages Supported

German, English, French, Spanish

Overview by

Victoria Walton

Top-Rated Alternatives

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Thomson Reuters ONESOURCE Reviews (29)

Reviews

Thomson Reuters ONESOURCE Reviews (29)

Review Summary

Generated using AI from real user reviews

Users consistently praise the software for its ease of use and ability to streamline tax processes, making it a reliable tool for tax compliance and reporting. Many appreciate its integration capabilities and the accuracy of tax calculations, which enhance overall efficiency. However, some users note that the software can be slow at times, particularly during busy periods.

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Adrian M.

Director

Mid-Market (51-1000 emp.)

3/9/2023

"Straightforward tax software"

4.5/5

What do you like best about Thomson Reuters ONESOURCE?

The ease of use for tax calculations. The solution is integrated within our erp system and works accurately and quickly to produce tax amounts add needed for our sales orders. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

Customer service is handled internationally, which poses communication issues. Every time I have submitted a case, I am treated like a programmer, and don't often understand what's being asked of me. To be fair, we are a smaller company with limited IT help. Review collected by and hosted on G2.com.

CA Raj K.

Deputy Manager

Mid-Market (51-1000 emp.)

7/9/2022

"10"

5/5

What do you like best about Thomson Reuters ONESOURCE?

It reduce manual work help in strategy making Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

Nothing yet its best tool in vat sales tax and gst Review collected by and hosted on G2.com.

Recommendations to others considering Thomson Reuters ONESOURCE:

It's best user friendly tool Review collected by and hosted on G2.com.

What problems is Thomson Reuters ONESOURCE solving and how is that benefiting you?

It reduces my manual work now m more focused on strategy and business analyses and excelling in my career . This is the best tool for working professionals Review collected by and hosted on G2.com.

Asra h.

Client Manager

Small-Business (50 or fewer emp.)

7/4/2022

"This was a really good experience"

4.5/5

What do you like best about Thomson Reuters ONESOURCE?

The website is useful and it helped me a lot Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

Nothing, how come a useful personnel can be disc liked Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

11/3/2021

"User friendly, great technical support, and excellent investment overall"

4/5

What do you like best about Thomson Reuters ONESOURCE?

Onesource is a highly technically advanced software, that is easy to use. We are a multinational corporation with multiple entities and OneSource allows us to prepare our tax returns at a highly technical and accurate level. The capabilities to roll up all of these entities into one US reporting entity with OneSource surpasses the ability to do that on other softwares, in my opinion. They also have great technical support if you run into any issues. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

Nothing. We really have had no issues with OneSource. It is an easy to use software and the technical support is great. We have been very pleased with the switch that we made. Review collected by and hosted on G2.com.

Sarah B.

Tax Manager

Enterprise (> 1000 emp.)

11/9/2021

"Easy to consolidate returns, easy to use, and great IT support"

5/5

What do you like best about Thomson Reuters ONESOURCE?

What I like best about this software is the ease of consolidating entities for our tax return. This software enables us to accurately consolidate many entities into one reporting entity. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

Nothing. We really have been pleased with the easy of use, the ability of their IT team to help us with issues, and the accuracy of the returns that the software produces. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

12/8/2021

"Very useful database"

4.5/5

What do you like best about Thomson Reuters ONESOURCE?

It has all the information related to M&A deals and is holistic. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

There is nothing to dislike about it. It is a perfect package Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/2/2021

"Onesource Income Tax"

4.5/5

What do you like best about Thomson Reuters ONESOURCE?

Extremely easy to learn and use. Provides a great platform for tax filings. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

The software is a little slow with computes. Review collected by and hosted on G2.com.

Kiran K.

Enterprise Solution Architect

Enterprise (> 1000 emp.)

5/4/2021

"One Source in one line"

3/5

What do you like best about Thomson Reuters ONESOURCE?

Its wide range of support of countries, states and zip codes for various types of tax categories. And being up to date with the calculations. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

Their API(s) are very very immature. REST API(s) support only US and canada. Their SOAP API(s) are based on age old monstrosity tech. Review collected by and hosted on G2.com.

Dianna W.

Tax Consultant

3/23/2021

"ONESOURCE IS BETTER!"

5/5

What do you like best about Thomson Reuters ONESOURCE?

Is very intuitive. User friendly. Easy to use. Easier to navigate than CSC CORPTax. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

I dislike Nothing. No known dislikes. None. Review collected by and hosted on G2.com.

Mark M.

Global Intercompany & Transfer Pricing Supervisor; Robotics Process Automation Business Leader

Enterprise (> 1000 emp.)

10/17/2019

"Thomson Reuters Onesource - One Stop Shop"

3.5/5

What do you like best about Thomson Reuters ONESOURCE?

Thomson Reuters is an industry leader in the provision of tax application software. We subscribe to everything from Tax Provision to Tax Compliance to Transfer Pricing Compliance applications. Thomson Reuters provides a solid platform, capable of completing various tax related compliance efforts. They have an excellent support staff that is ready and willing to help if you get stuck. Their customer relations personnel is friendly, helpful and not pushy. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters ONESOURCE?

When you have a company as large as Thomson Reuters, inevitably things will slip through the cracks. One of the things that frustrates me is that because of its size and it's efforts to reach every consumer, oftentimes the software is frustrating to use because it is slow and difficult to understand and use. Simple things like finding the correct location to enter information is not intuitive. We find "phantom" checkboxes that we can't uncheck. It oftentimes leads to calls to the help desk to find out where to change these items. This can be very frustrating in crunch time. By trying to provide software to every known tax possibility, they often overlook, or don't fleshout, the most important parts of the software. Review collected by and hosted on G2.com.