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Compare Asterisk and Mitel 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
$0.02 per minute
$20.99 /user/month
Asterisk
Star Rating
(59)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.02 per minute
Browse all 2 pricing plansMitel
Star Rating
(234)3.8 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
$20.99 /user/month
Browse all 4 pricing plansAsterisk vs Mitel
When assessing the two solutions, reviewers found Mitel easier to use. However, Asterisk is easier to set up and administer. Reviewers also preferred doing business with Asterisk overall.
- Reviewers felt that Asterisk meets the needs of their business better than Mitel.
- When comparing quality of ongoing product support, reviewers felt that Asterisk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Asterisk over Mitel.
Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Works well for businesses that may need more flexibility in their communications week to week.
- No set-up fees.
- Metered inbound and outbound local and long distance.
- Allows more dynamic call volume activity.
Mitel
Essentials
$20.99
/user/month
PBX Features, Collaboration, Conferencing
Free Trial
Asterisk
Free Trial is available
Mitel
No trial information availableRatings
Meets Requirements
9.0
45
8.1
190
Ease of Use
7.8
47
7.9
191
Ease of Setup
7.5
37
7.3
132
Ease of Admin
7.9
34
7.3
131
Quality of Support
8.3
38
7.2
174
Has the product been a good partner in doing business?
8.3
27
7.4
131
Product Direction (% positive)
7.9
45
6.2
182
Features by Category
Channels
Not enough data
8.3
20
|
Verified
Not enough data
7.0
9
|
Verified
Not enough data
6.8
10
|
Verified
Not enough data
7.1
12
|
Verified
Not enough data
7.4
12
|
Verified
Generative AI
Not enough data
Not enough data
Functions
Not enough data
8.3
10
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
9.5
13
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
9.1
9
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
7
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
7.3
5
|
Verified
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.5
39
|
Verified
8.5
121
|
Verified
8.1
24
7.0
35
|
Verified
8.4
23
|
Verified
6.9
53
|
Verified
7.9
21
7.3
48
|
Verified
9.2
34
|
Verified
8.0
85
|
Verified
9.0
36
|
Verified
9.0
115
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.9
25
7.0
54
|
Verified
7.9
23
|
Verified
7.4
49
|
Verified
7.9
24
7.7
57
|
Verified
Advanced Features
9.1
35
|
Verified
7.7
90
|
Verified
9.0
32
|
Verified
8.0
97
|
Verified
9.0
33
|
Verified
8.8
106
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
7.0
9
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
7.3
8
|
Verified
Features
Not enough data
8.8
13
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
5
|
Verified
Not enough data
8.0
11
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Asterisk and Mitel are categorized as VoIP Providers and UCaaS Platforms
Reviews
Reviewers' Company Size
Asterisk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mitel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
28.8%
Information Technology and Services
21.2%
Computer Software
5.8%
Banking
5.8%
Facilities Services
3.8%
Other
34.6%
Information Technology and Services
6.8%
Insurance
5.9%
Financial Services
5.9%
Construction
4.6%
Real Estate
4.1%
Other
72.6%
Discussions
Asterisk has no discussions with answers
Password Policy & Mobile Client
1 Comment
Official Response from Mitel
Hello Thomas. Thank you for starting this discussion!
I have asked internally regarding our password policies, but did you know we now allow...Read more
Mitel has no more discussions with answers
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