# Asterisk vs FreePBX Comparison
---
## AI Generated Summary
- Users report that Asterisk excels in its flexibility and customization options, allowing for extensive tailoring to specific business needs, while FreePBX is praised for its user-friendly interface that simplifies setup and management.
- Reviewers mention that FreePBX offers superior automated attendants, with a perfect score of 10.0, making it easier for small businesses to manage incoming calls efficiently, whereas Asterisk, while strong, scores slightly lower at 9.1.
- G2 users highlight that Asterisk provides robust support for conference calls, scoring 9.2, which is beneficial for mid-market companies that rely on collaboration, while FreePBX's score of 8.8 indicates it may not be as strong in this area.
- Users on G2 report that FreePBX shines in its quality of support, achieving a score of 9.0, which is higher than Asterisk's 8.3, suggesting that FreePBX may offer more responsive customer service for small businesses.
- Reviewers say that Asterisk's hold music feature is well-received, scoring 9.1, but FreePBX's score of 8.8 indicates it may not provide as diverse options, which could be a consideration for businesses focused on customer experience.
- Users report that both products perform well in basic communication features, with FreePBX slightly edging out Asterisk in video calls (8.0 vs. not rated), indicating a potential advantage for users who prioritize video conferencing capabilities.



| | Asterisk | FreePBX | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 59 | 17 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (58.8% of reviews) | 
| **Entry Level Price** | $0.02 per minute | No pricing available | 

---
## Top Pros & Cons

### Asterisk

Pros:
- Customer Service (1 reviews)
- Easy Integration (1 reviews)

Cons:
- Complex Processes (2 reviews)
- Customer Service (1 reviews)

### FreePBX


Cons:
- Access Issues (1 reviews)
- Internet Dependency (1 reviews)

---
## Ratings Comparison
| Rating | Asterisk | FreePBX | 
|---|---|---|
  | **Meets Requirements** | 9.0 (45 reviews) | 9.3 (10 reviews) | 
  | **Ease of Use** | 7.8 (47 reviews) | 8.7 (10 reviews) | 
  | **Ease of Setup** | 7.5 (37 reviews) | 9.0 (8 reviews) | 
  | **Ease of Admin** | 7.9 (34 reviews) | 9.0 (8 reviews) | 
  | **Quality of Support** | 8.3 (38 reviews) | 8.9 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (27 reviews) | 9.2 (8 reviews) | 
  | **Product Direction (% positive)** | 7.9 (45 reviews) | 8.8 (10 reviews) | 

---
## Pricing

### Asterisk

#### Entry-Level Pricing

Plan: Metered SIP Trunking

Price: $0.02 per minute

Description: Works well for businesses that may need more flexibility in their communications week to week.

Key Features:
- No set-up fees.
- Metered inbound and outbound local and long distance.
- Allows more dynamic call volume activity.

[Browse all 2 editions](https://www.g2.com/products/asterisk/pricing)

#### Free Trial

Yes

### FreePBX

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | N/A | N/A |
| **FreePBX** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | 8.6/10 | 46 |
| **FreePBX** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Phone Calls** | 9.5 (39 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.1 (24 reviews) | Not enough data | 
| **Instant Messaging** | 8.4 (23 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 7.9 (21 reviews) | Not enough data | 
| **Conference Calls** | 9.2 (34 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.0 (36 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Software Pairing** | 7.9 (25 reviews) | Not enough data | 
| **Browser Extension** | 7.9 (23 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 7.9 (24 reviews) | Not enough data | 

#### Advanced Features

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Hold Music** | 9.1 (35 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 9.0 (32 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.0 (33 reviews) ✓ Verified | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Asterisk** | N/A | N/A |
| **FreePBX** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Asterisk | FreePBX | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories

**Unique to Asterisk (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to FreePBX (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Asterisk | FreePBX | 
|---|---|---|
| **Small-Business** | 30.8% | 58.8% | 
| **Mid-Market** | 50.0% | 35.3% | 
| **Enterprise** | 19.2% | 5.9% | 

### By Industry

#### Asterisk

- **Telecommunications:** 28.8%
- **Information Technology and Services:** 21.2%
- **Banking:** 5.8%
- **Computer Software:** 5.8%
- **Accounting:** 3.8%
- **Computer & Network Security:** 3.8%
- **Facilities Services:** 3.8%
- **Broadcast Media:** 1.9%
- **Computer Networking:** 1.9%
- **Consumer Goods:** 1.9%
- **Other:** 21.2%

#### FreePBX

- **Telecommunications:** 17.6%
- **Wholesale:** 5.9%
- **Transportation/Trucking/Railroad:** 5.9%
- **Public Relations and Communications:** 5.9%
- **Mechanical or Industrial Engineering:** 5.9%
- **Market Research:** 5.9%
- **Information Technology and Services:** 5.9%
- **Hospital & Health Care:** 5.9%
- **Health, Wellness and Fitness:** 5.9%
- **Gambling & Casinos:** 5.9%
- **Other:** 29.4%

---
## Alternatives

### Alternatives to Asterisk

- [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) — 4.4/5 stars (111 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56417 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4172 reviews)
- [Yeastar S-Series VoIP PBX](https://www.g2.com/products/yeastar-s-series-voip-pbx/reviews) — 4.9/5 stars (15 reviews)
- [Linphone](https://www.g2.com/products/linphone/reviews) — 4.4/5 stars (16 reviews)
- [Twilio Flex](https://www.g2.com/products/twilio-twilio-flex/reviews) — 4.1/5 stars (36 reviews)

### Alternatives to FreePBX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3569 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) — 4.6/5 stars (2671 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (522 reviews)

---
## Top Discussions

### Asterisk

No discussions available for this product.

### FreePBX

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/asterisk-vs-freepbx)