Compare Android and ServiceNow IT Service Management 
Featured Products
At a Glance
Market Segments
Small-Business (52.9% of reviews)
Enterprise (74.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Android
Star Rating
(1,245)4.6 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AndroidServiceNow IT Service Management
Star Rating
(1,238)4.4 out of 5
Market Segments
Enterprise (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow IT Service ManagementAndroid vs ServiceNow IT Service Management
When assessing the two solutions, reviewers found Android easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Android meets the needs of their business better than ServiceNow IT Service Management.
- When comparing quality of ongoing product support, Android and ServiceNow IT Service Management provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Android over ServiceNow IT Service Management.
Pricing
Entry-Level Pricing
Android
No pricing availableServiceNow IT Service Management
No pricing availableFree Trial
Android
No trial information availableServiceNow IT Service Management
No trial information availableRatings
Meets Requirements
9.2
933
8.9
801
Ease of Use
9.3
944
8.5
1,021
Ease of Setup
9.1
280
8.1
581
Ease of Admin
8.7
153
8.6
315
Quality of Support
8.5
851
8.5
729
Has the product been a good partner in doing business?
8.8
139
8.8
310
Product Direction (% positive)
9.2
886
8.8
778
Features by Category
Administration
Not enough data
9.0
245
|
Verified
Not enough data
8.7
231
|
Verified
Not enough data
8.8
246
|
Verified
Service Desk
Not enough data
9.2
260
|
Verified
Not enough data
9.2
250
|
Verified
Not enough data
9.0
246
|
Verified
Management
Not enough data
8.9
239
|
Verified
Not enough data
8.9
216
|
Verified
Not enough data
8.8
220
|
Verified
Not enough data
8.8
215
|
Verified
Not enough data
8.5
201
Functionality
Not enough data
9.4
252
|
Verified
Not enough data
8.8
223
Not enough data
8.7
224
|
Verified
Not enough data
8.8
233
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.3
43
Not enough data
7.5
42
Not enough data
8.0
56
Not enough data
7.5
42
Not enough data
7.5
43
Not enough data
7.1
43
Not enough data
7.5
44
Monitoring
Not enough data
8.9
225
|
Verified
Not enough data
9.0
235
|
Verified
Not enough data
9.1
237
|
Verified
Not enough data
7.5
31
Management Tools
Not enough data
9.2
237
|
Verified
Not enough data
9.0
233
Not enough data
8.7
222
|
Verified
Generative AI
Not enough data
8.3
106
Not enough data
8.3
121
Agentic AI - Incident Management
Not enough data
7.2
26
Not enough data
7.2
26
Not enough data
7.8
29
Not enough data
7.3
25
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.6
26
Memory Management - Operating System
8.5
89
Not enough data
Device Management - Operating System
9.2
85
Not enough data
Backup and Recovery - Operating System
9.0
85
Not enough data
Error Detection - Operating System
8.2
82
Not enough data
Incident Management
Not enough data
9.0
305
Not enough data
8.9
303
Not enough data
9.1
308
Not enough data
8.8
299
Not enough data
8.7
291
Reporting
Not enough data
8.7
304
Not enough data
8.7
279
Not enough data
8.4
172
Access & Usability
Not enough data
8.0
236
Not enough data
8.7
289
Not enough data
8.5
258
Not enough data
8.8
164
Agentic AI - Service Desk
Not enough data
7.6
18
Not enough data
7.8
18
Not enough data
8.6
23
Not enough data
7.8
18
Not enough data
8.4
18
Not enough data
7.6
19
Not enough data
7.7
18
Categories
Categories
Shared Categories
Android and ServiceNow IT Service Management share no categories
Unique Categories
Android is categorized as Operating System
ServiceNow IT Service Management is categorized as IT Service Management (ITSM) Tools, Incident Management, Configuration Management, and Service Desk
Reviews
Reviewers' Company Size
Android
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow IT Service Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.7%
Computer Software
14.5%
Higher Education
3.4%
Computer & Network Security
3.1%
Telecommunications
3.1%
Other
57.2%
Information Technology and Services
26.9%
Computer Software
7.4%
Hospital & Health Care
7.1%
Financial Services
5.5%
Computer & Network Security
3.5%
Other
49.6%
Alternatives
Discussions
how am i able to update to the most recent version if my phone wont allow?
5 Comments
JR
If your phone is not compatible with the newest version of android then you might have to wait a little while for the new android if not then you might have...Read more
How can i increase some performance as stable as while gaming
4 Comments
AT
Optimize you phone allow necessary storage free Read more
What is Android used for?
3 Comments
MG
For developing enterprise applications which are used to play any type of media in signage, soc.Read more
What is ServiceNow IT Service Management used for?
2 Comments
RS
ServiceNow IT Service Management (ITSM) is a cloud-based platform designed to streamline and automate IT service delivery and support within organizations....Read more
What is the ServiceNow now platform?
2 Comments
PN
Service now platform is a crm tool and rh tickets tool used for multiple tasks, use to create incidents of the issue relate to any software or tool employees...Read more
What features of ITIL are utilized by the ServiceNow platform?
1 Comment
VS
Following are some of the advantages of using ServiceNow ITIL:
It allows us to develop an evident capability model that coordinates with enterprise...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
