What is the ServiceNow now platform?

ServiceNow is a cloud-based platform that provides a wide range of IT service management (ITSM) and business process automation (BPA) solutions. The ServiceNow platform, often referred to as the "Now Platform," is designed to help organizations streamline their operations, automate routine tasks, and improve the delivery of services across various departments, including IT, human resources, customer service, and more.

Service now platform is a crm tool and rh tickets tool used for multiple tasks, use to create incidents of the issue relate to any software or tool employees working within the organisation.