Compare Agentforce 360 Platform (formerly Salesforce Platform) and BrowserStack 
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (41.4% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$0.00 1 user plan
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,977)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansBrowserStack
Star Rating
(3,198)4.4 out of 5
Market Segments
Small-Business (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 user plan
Free Trial is available
Browse all 32 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce 360 Platform excels in its integration capabilities, allowing users to seamlessly connect with various platforms. This flexibility is highlighted by users who appreciate how the CRM setup is smart and helps manage customer information effectively.
- Users say that BrowserStack stands out for its cross-browser and cross-device testing features, enabling quick validation across multiple environments without the need for physical devices. Reviewers specifically mention the ease of using multiple OS combinations in the cloud, which significantly reduces setup time.
- Reviewers mention that while Agentforce 360 Platform has a solid overall satisfaction score, some users find it challenging to configure the software to match their specific workflows. This can lead to a steeper learning curve compared to BrowserStack, which is often praised for its intuitive interface.
- According to verified reviews, BrowserStack's support quality is rated slightly higher, with users appreciating the responsive assistance they receive. This is particularly beneficial for teams that rely on timely support during critical testing phases.
- G2 reviewers highlight that Agentforce 360 Platform is particularly effective for mid-market businesses, with features tailored to managing leads and tracking opportunities. Users frequently mention the pipeline view as a valuable tool for prioritizing follow-ups and managing sales activities.
- Users report that while both platforms have their strengths, BrowserStack's focus on real-device testing without the need for maintaining physical infrastructure is a game-changer for developers. This feature allows for comprehensive testing across various screen sizes and browsers, making it a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
BrowserStack
Free Trial
$0.00
1 user plan
- Instant Access to Real Devices
- 30 mins each of interactive browser and mobile app testing
- 100 mins of automated browser testing
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
BrowserStack
Free Trial is available
Ratings
Meets Requirements
8.9
2,355
8.8
2,664
Ease of Use
8.5
3,123
8.9
2,728
Ease of Setup
8.4
1,901
8.9
1,726
Ease of Admin
8.5
800
8.8
631
Quality of Support
8.5
2,102
8.7
2,275
Has the product been a good partner in doing business?
8.8
795
8.8
598
Product Direction (% positive)
8.7
2,319
9.3
2,648
Features by Category
Data Masking
9.4
16
Not enough data
9.3
16
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
8.7
15
Not enough data
Functionality
Not enough data
7.8
121
Not enough data
7.7
115
Not enough data
8.5
123
Reporting
Not enough data
8.1
115
Administration
8.9
286
Not enough data
8.8
277
Not enough data
9.3
299
Not enough data
9.0
299
Not enough data
9.2
301
Not enough data
9.0
288
Not enough data
Automation
9.0
325
Not enough data
8.9
311
Not enough data
9.1
319
Not enough data
Development
8.9
289
Not enough data
8.6
250
Not enough data
8.5
240
Not enough data
9.0
269
Not enough data
Functionality
Not enough data
8.6
316
Not enough data
8.6
373
Not enough data
8.8
309
Management
Not enough data
8.5
311
Not enough data
Feature Not Available
Not enough data
8.2
345
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
107
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
8.7
99
Not enough data
Management
9.1
99
Not enough data
9.0
101
Not enough data
9.2
105
Not enough data
9.1
102
Not enough data
Security
9.3
106
Not enough data
Agentic AI - Cloud Migration
8.2
17
Not enough data
7.8
17
Not enough data
8.6
18
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
302
Not enough data
9.1
319
Not enough data
9.2
316
Not enough data
8.9
307
Not enough data
8.6
292
Not enough data
9.1
321
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Functionality
Not enough data
8.7
1156
Not enough data
8.7
1155
Not enough data
8.9
1327
Management
Not enough data
8.5
1118
Not enough data
8.4
1158
Not enough data
8.4
1063
Management
9.3
66
Not enough data
9.3
68
Not enough data
9.2
66
Not enough data
Functionality
9.4
67
Not enough data
9.3
66
Not enough data
9.5
67
Not enough data
Processes
9.2
67
Not enough data
9.4
67
Not enough data
9.3
67
Not enough data
Functionality
8.0
72
Not enough data
8.4
67
Not enough data
8.6
66
Not enough data
8.4
66
Not enough data
Data Control
8.5
65
Not enough data
8.6
67
Not enough data
9.0
67
Not enough data
Agentic AI - Drag and Drop App Builder
8.8
22
Not enough data
8.6
22
Not enough data
8.3
22
Not enough data
Monitoring
Not enough data
8.3
138
Not enough data
8.3
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.3
128
Not enough data
8.5
130
Automation
Not enough data
Feature Not Available
Not enough data
8.1
131
Functionality
Not enough data
8.2
133
Not enough data
Feature Not Available
Not enough data
8.4
131
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Digital Accessibility Platforms
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.6
6
Not enough data
8.7
5
Support
Not enough data
8.5
121
Not enough data
8.3
124
Reporting
Not enough data
8.5
125
Not enough data
Feature Not Available
Functionality
Not enough data
8.4
126
Not enough data
8.4
130
Not enough data
8.2
121
Generative AI
Not enough data
Feature Not Available
Agentic AI - Digital Accessibility Tools
Not enough data
8.0
16
Not enough data
7.7
15
Not enough data
8.4
17
Not enough data
7.7
15
Functionality
9.0
142
Not enough data
8.9
135
Not enough data
8.8
127
Not enough data
9.2
136
Not enough data
8.7
134
Not enough data
8.8
130
Not enough data
9.0
127
Not enough data
Functionality
Not enough data
8.6
894
Not enough data
8.6
889
Not enough data
8.2
856
Not enough data
8.5
877
Automation
Not enough data
8.4
844
Not enough data
8.5
882
Not enough data
8.5
854
Agentic AI - Automation Testing
Not enough data
7.9
59
Not enough data
7.6
56
Not enough data
7.9
56
Agentic AI - Software Testing
8.9
23
7.9
170
8.7
22
7.7
148
8.8
22
7.7
146
AI Test Generation & Authoring
Not enough data
8.2
32
Not enough data
7.7
27
Not enough data
8.1
30
Test Maintenance & Resilience
Not enough data
7.9
28
Not enough data
7.8
24
Not enough data
8.4
34
Execution & Analytics
Not enough data
8.0
33
Not enough data
8.3
33
Not enough data
8.2
31
Application Design
8.6
234
Not enough data
8.6
234
Not enough data
8.7
255
Not enough data
8.7
245
Not enough data
8.9
271
Not enough data
Data Control
8.8
265
Not enough data
8.9
267
Not enough data
9.2
265
Not enough data
Publishing
8.9
241
Not enough data
8.9
253
Not enough data
8.9
237
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
46
Not enough data
9.2
44
Not enough data
9.0
46
Not enough data
Development
8.7
588
Not enough data
8.6
571
Not enough data
8.7
522
Not enough data
8.6
552
Not enough data
8.6
517
Not enough data
Database
9.0
566
Not enough data
8.9
658
Not enough data
8.5
509
Not enough data
8.6
557
Not enough data
8.6
608
Not enough data
Infrastructure
8.5
561
Not enough data
8.1
521
Not enough data
9.1
591
Not enough data
User Interface Design
8.5
134
|
Verified
Not enough data
8.7
153
|
Verified
Not enough data
8.8
154
|
Verified
Not enough data
9.1
156
|
Verified
Not enough data
Data Control
8.9
150
|
Verified
Not enough data
8.9
158
|
Verified
Not enough data
9.2
155
|
Verified
Not enough data
Publishing
8.8
142
|
Verified
Not enough data
9.0
147
Not enough data
8.9
145
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.6
34
Not enough data
8.7
34
Not enough data
8.4
34
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and BrowserStack are categorized as Software Testing
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
BrowserStack is categorized as Test Management, Load Testing Tools, Mobile App Testing, Automation Testing, Digital Accessibility Platforms, Digital Accessibility Tools, and AI Software Testing Tools
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BrowserStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
59.9%
Computer Software
22.5%
Information Technology and Services
20.1%
Financial Services
5.5%
Marketing and Advertising
4.0%
Retail
2.9%
Other
45.0%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
LM
Learn how to create new accounts, and update existing leads and contacts. Read more
What is Salesforce Platform used for?
2 Comments
ZK
It's a system that helps you manage all past sales activity and understand your business' pipeline. Read more
What is Salesforce Mobile used for?
2 Comments
DE
The Salesforce Mobile app is a free, cross-platform app that allows users to access their company's CRM data on their phone or tablet. It can be used to:...Read more
What are the benefits of automating a test case?
7 Comments
AH
There are several benefits to automating a test case, including:
Increased efficiency: Automated testing allows for faster and more efficient execution of...Read more
What can BrowserStack do?
4 Comments
PP
conduct testing in browsers on different platforms and devices, as well as the application. More process automation.Read more
What is App automate in BrowserStack?
4 Comments
RP
App automate in BrowserStack allows you to run you mobile app automation on real devices:...Read more
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