G2 reviewers report that TriNet excels in providing a comprehensive platform for payroll and employee benefits, with users highlighting its efficient payroll processing and robust benefits offerings. One user noted, "One of TriNet’s greatest strengths is its all-encompassing platform."
Users say that TriNet's customer support is a standout feature, particularly the chat support function that allows for immediate assistance. Reviewers appreciate having "real people with real answers, quickly," which enhances their overall experience.
According to verified reviews, ADP Workforce Now On the Go shines with its user-friendly features, such as the paycheck calculator, which many find "very convenient." This tool helps users easily understand their earnings and deductions, making it a practical choice for employees.
Reviewers mention that while ADP Workforce Now On the Go offers solid time tracking capabilities, it faces challenges in overall user satisfaction compared to TriNet. Users have noted that TriNet's time tracking integration is more seamless, contributing to a smoother workflow.
G2 reviewers highlight that TriNet's implementation process is quick and intuitive, making it easier for businesses to onboard new employees. One user remarked on how TriNet assists with the complete employee lifecycle, from onboarding to offboarding, which is a significant advantage for HR teams.
Users express concerns about ADP Workforce Now On the Go's support quality, with some noting that it could be improved. In contrast, TriNet's support quality is rated higher, with users appreciating the responsiveness and helpfulness of the support team.
Pricing
Entry-Level Pricing
ADP Workforce Now On the Go
No pricing available
TriNet
No pricing available
Free Trial
ADP Workforce Now On the Go
No trial information available
TriNet
No trial information available
Ratings
Meets Requirements
8.2
16
8.4
653
Ease of Use
8.4
16
8.2
659
Ease of Setup
8.0
5
8.0
409
Ease of Admin
Not enough data
8.2
451
Quality of Support
7.4
13
8.0
608
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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