G2 reviewers report that Clio Manage excels in overall user satisfaction, boasting a significantly higher score compared to Actionstep. Users appreciate its intuitive design, noting that it is "easy to learn and fairly clear on where to place specific information," which enhances daily usability.
Users say Clio Manage offers a seamless implementation process, with many highlighting its "intuitive onboarding wizard" that simplifies setup. In contrast, Actionstep faces challenges in this area, with reviewers mentioning a more complex setup experience that can hinder initial productivity.
Reviewers mention that Clio Manage provides exceptional support, reflected in its high quality ratings. Users have praised the integrated communication features, which facilitate collaboration and allow team members to view each other's work easily. Actionstep, while functional, has received lower marks for support quality, indicating room for improvement.
According to verified reviews, Clio Manage's cloud storage capability is a standout feature, enabling users to access their documents from anywhere and supporting a paperless operation. Actionstep, while offering customization options, does not match the same level of accessibility and ease of use that Clio Manage provides.
Users highlight that Clio Manage's integration capabilities allow for efficient tracking of clients and cases, making it easier to manage workflows. In comparison, Actionstep's strengths lie in job delegation and documentation, but it lacks the same level of comprehensive integration that enhances user experience in Clio Manage.
Reviewers note that Clio Manage consistently meets the needs of small businesses, with 95.2% of reviews coming from this segment. This focus on small business requirements contrasts with Actionstep, which, despite serving the same market, has not garnered the same level of positive feedback or user engagement.
Pricing
Entry-Level Pricing
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Clio is a legal support software that allows for the recording of various legal information (such as Client Contact, insurance information and medical...Read more
They are very clear that they do not do accounting, I suspect that when they integrated with QuickBooks they signed an agreement to not provide that service....Read more
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