Introducing G2.ai, the future of software buying.Try now
Compare Act! and Infor Customer Relationship Management (CRM) 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zoho CRM
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Copper
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Attio
Visit Website
At a Glance
Market Segments
Small-Business (78.8% of reviews)
Mid-Market (54.4% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
No pricing available
Act!
Star Rating
(503)3.9 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansInfor Customer Relationship Management (CRM)
Star Rating
(76)3.2 out of 5
Market Segments
Mid-Market (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Infor Customer Relationship Management (CRM)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Act! excels in user satisfaction, boasting a significantly higher overall score compared to Infor Customer Relationship Management. Users appreciate its easy interface and intuitive design, which enhances daily operations and organization.
- According to verified reviews, Act! stands out for its quick and straightforward implementation process. Users have highlighted how the initial setup was easy, allowing them to get started without extensive training, unlike Infor, which has faced challenges in this area.
- Users say that Act! provides superior support quality, with many praising the responsiveness and helpfulness of the support team. In contrast, Infor's support has received mixed feedback, indicating room for improvement in this critical area.
- Reviewers mention that Act! offers robust features for contact and account management, scoring higher in this category. Users find it particularly beneficial for maintaining organization and tracking customer interactions, while Infor's capabilities in this area are seen as less comprehensive.
- According to recent user feedback, Act! shines in its ease of use, with many users noting that it significantly enhances their work efficiency. Infor, while user-friendly, does not match the same level of usability, which can impact day-to-day operations.
- G2 reviewers highlight that Act! has a strong presence in the small business market, making it a preferred choice for smaller organizations. In contrast, Infor is more focused on mid-market businesses, which may not align with the needs of smaller companies looking for a CRM solution.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
Infor Customer Relationship Management (CRM)
No pricing availableFree Trial
Act!
Free Trial is available
Infor Customer Relationship Management (CRM)
No trial information availableRatings
Meets Requirements
8.2
438
6.7
63
Ease of Use
7.9
443
6.5
64
Ease of Setup
7.4
235
5.0
29
Ease of Admin
7.6
198
5.5
32
Quality of Support
7.6
419
6.2
53
Has the product been a good partner in doing business?
7.5
188
6.9
26
Product Direction (% positive)
5.8
443
3.8
64
Features by Category
Sales Force Automation
8.5
301
|
Verified
7.3
52
|
Verified
Feature Not Available
6.7
26
7.4
235
|
Verified
6.5
50
|
Verified
8.1
290
|
Verified
6.3
51
|
Verified
6.7
167
|
Verified
5.9
37
|
Verified
7.6
261
|
Verified
6.2
50
|
Verified
6.7
167
|
Verified
6.2
40
|
Verified
6.7
172
|
Verified
5.9
34
|
Verified
7.9
240
6.0
34
|
Verified
Marketing Automation
7.2
216
|
Verified
5.9
32
7.1
191
|
Verified
6.2
33
7.7
228
|
Verified
6.6
36
|
Verified
6.6
86
|
Verified
6.3
24
|
Verified
Customer Support
7.4
197
7.0
27
|
Verified
7.1
187
6.4
22
|
Verified
7.6
162
|
Verified
6.3
25
|
Verified
7.0
176
6.0
20
|
Verified
7.4
79
6.7
25
|
Verified
Reporting & Analytics
7.3
244
|
Verified
5.8
43
|
Verified
7.4
235
|
Verified
6.4
41
|
Verified
6.8
170
|
Verified
5.0
37
|
Verified
Mobile & Social
Feature Not Available
5.2
22
|
Verified
Feature Not Available
5.4
22
|
Verified
6.5
157
|
Verified
5.8
31
|
Verified
Platform
7.5
156
|
Verified
7.2
24
|
Verified
7.2
137
|
Verified
5.8
24
|
Verified
7.6
149
|
Verified
7.5
23
|
Verified
6.9
99
|
Verified
6.6
15
|
Verified
6.3
83
|
Verified
7.2
20
|
Verified
7.2
131
|
Verified
4.8
22
7.6
158
|
Verified
6.1
23
|
Verified
7.3
132
|
Verified
5.7
20
|
Verified
Integration
7.6
158
|
Verified
5.4
30
|
Verified
6.7
110
|
Verified
5.5
17
|
Verified
6.9
99
|
Verified
4.4
20
Generative AI
5.5
39
Not enough data
Agentic AI - CRM
6.4
15
Not enough data
6.4
15
Not enough data
6.4
15
Not enough data
6.3
15
Not enough data
6.2
15
Not enough data
6.3
15
Not enough data
6.3
15
Not enough data
Email Marketing
8.1
32
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
30
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
6.6
24
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.8
31
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.4
27
|
Verified
Not enough data
7.8
27
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
28
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
6.4
28
|
Verified
Not enough data
6.7
26
|
Verified
Not enough data
Platform
8.2
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
33
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Categories
Categories
Shared Categories
Act! and Infor Customer Relationship Management (CRM) are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
Infor Customer Relationship Management (CRM) has no unique categories
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infor Customer Relationship Management (CRM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.1%
Real Estate
5.4%
Marketing and Advertising
5.4%
Construction
5.0%
Insurance
4.5%
Other
70.7%
Computer Software
17.1%
Information Technology and Services
11.4%
Marketing and Advertising
5.7%
Machinery
4.3%
Hospital & Health Care
4.3%
Other
57.1%
Alternatives
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
How should I get Pro to my mobile device?
1 Comment
ES
Outlook can be enough. If you use exchange. If you do not use exchange look into a program called Handheldcontact.Read more
Infor Customer Relationship Management (CRM) has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
