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Compare 3CX and MiVoice Connect 
Featured Products
At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Mid-Market (53.2% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(530)4.4 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansMiVoice Connect
Star Rating
(62)4.2 out of 5
Market Segments
Mid-Market (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MiVoice ConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in user experience, highlighting its intuitive management and configuration. Users appreciate having all features centralized, which streamlines communication across teams, making it a preferred choice for many.
- Users say that MiVoice Connect offers unique features like power routing for nuisance calls, allowing users to manage their call experience effectively. This capability is particularly beneficial for those who receive frequent unwanted calls.
- Reviewers mention that 3CX stands out for its ease of setup, with many users noting the platform's user-friendly design and quick onboarding process. This has made it easier for teams to get started without extensive training.
- According to verified reviews, MiVoice Connect provides a reliable connection that automatically reconnects, which users find convenient. This feature reduces the hassle of manual reconnections, enhancing the overall user experience.
- G2 reviewers highlight that 3CX has a significantly higher volume of recent reviews, indicating a more active user base and up-to-date feedback. This suggests that potential users can trust the insights shared by current users regarding the platform's performance.
- Users report that while both platforms offer solid support, 3CX has a slight edge in overall satisfaction with its support quality. However, MiVoice Connect's support is still rated positively, with users appreciating its responsiveness and helpfulness.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
MiVoice Connect
No pricing availableFree Trial
3CX
Free Trial is available
MiVoice Connect
No trial information availableRatings
Meets Requirements
8.9
356
8.6
59
Ease of Use
9.0
363
8.6
59
Ease of Setup
8.8
243
8.6
21
Ease of Admin
9.0
226
8.8
20
Quality of Support
7.9
324
8.2
47
Has the product been a good partner in doing business?
8.6
215
7.8
19
Product Direction (% positive)
8.4
358
7.0
58
Features by Category
Channels
9.4
134
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
96
|
Verified
Not enough data
7.3
70
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
9.1
119
Not enough data
8.8
100
Not enough data
8.5
97
|
Verified
Not enough data
Agentic AI - Contact Center
6.7
15
Not enough data
7.4
17
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
Not enough data
9.0
180
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
9.0
116
Not enough data
8.3
105
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
9.2
13
|
Verified
8.4
133
|
Verified
8.6
7
|
Verified
8.3
133
|
Verified
8.3
9
8.2
118
|
Verified
8.1
7
8.8
173
|
Verified
9.0
13
|
Verified
9.5
185
|
Verified
9.4
13
|
Verified
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
8.8
7
|
Verified
8.5
155
|
Verified
8.1
6
|
Verified
8.4
165
|
Verified
9.3
7
Advanced Features
8.5
172
|
Verified
8.3
8
|
Verified
9.0
162
|
Verified
9.0
8
|
Verified
Feature Not Available
10.0
8
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and MiVoice Connect are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, Contact Center, Video Conferencing, and Call Center Infrastructure (CCI)
MiVoice Connect has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MiVoice Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Hospital & Health Care
5.5%
Telecommunications
5.0%
Education Management
4.8%
Construction
4.6%
Other
70.0%
Information Technology and Services
9.7%
Architecture & Planning
6.5%
Telecommunications
4.8%
Staffing and Recruiting
4.8%
Primary/Secondary Education
4.8%
Other
69.4%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
MiVoice Connect has no discussions with answers
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