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Compare 20NINE and monday CRM 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
€2.90 1 User Per Month
$12.00 Per Month
20NINE
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plansmonday CRM
Star Rating
(1,094)4.6 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that while both products are user-friendly, 20NINE stands out for its simplicity and ease of use, with users highlighting its intuitive design and minimal learning curve. Many appreciate that it eliminates the need for traditional methods like pen and paper, making it an attractive option for small to medium businesses.
- Users say that monday CRM excels in its quick setup process, allowing teams to get up and running in just a few hours. This rapid implementation is particularly beneficial for businesses looking to manage contacts and deals efficiently, as noted by users who have successfully integrated it into their revenue tracking.
- Reviewers mention that 20NINE offers an extremely affordable solution, with a starting price that is significantly lower than that of monday CRM. This cost-effectiveness is a major draw for small businesses looking to maximize their budget while still accessing essential CRM features.
- According to verified reviews, monday CRM shines with its no-code automation features, which allow users to create campaign flows independently. This flexibility is praised by users who appreciate the convenience of managing campaigns without needing technical assistance, making it a strong choice for teams that value autonomy.
- G2 reviewers report that 20NINE has received high marks for its quality of support, with users expressing satisfaction with the assistance they receive. This level of support is crucial for businesses that may need guidance as they navigate their CRM journey.
- Users say that while monday CRM provides a comprehensive set of features, some users find it less tailored to their specific workflow needs compared to 20NINE. This feedback suggests that while monday CRM is robust, it may require more customization to fit unique business processes.
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
- Calendar with reminders & meetings
- Lead management
- Categorise your companies
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
20NINE
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
9.6
15
8.6
788
Ease of Use
9.4
15
8.9
833
Ease of Setup
8.8
7
8.5
623
Ease of Admin
9.5
7
8.9
462
Quality of Support
9.3
14
8.5
700
Has the product been a good partner in doing business?
9.8
7
8.9
456
Product Direction (% positive)
10.0
14
9.3
766
Features by Category
Sales Force Automation
9.2
13
|
Verified
8.5
538
9.3
9
7.8
468
9.6
13
|
Verified
8.6
540
9.5
13
|
Verified
8.8
571
9.3
12
|
Verified
7.6
440
9.2
13
|
Verified
8.3
490
9.2
13
|
Verified
7.7
444
9.4
9
|
Verified
7.5
447
9.5
10
7.9
474
Marketing Automation
9.2
10
|
Verified
7.5
460
Feature Not Available
7.7
455
9.4
12
|
Verified
8.6
528
Feature Not Available
7.5
431
Customer Support
Not enough data
8.2
469
Not enough data
7.8
407
Not enough data
8.2
432
Not enough data
7.0
391
Not enough data
7.8
445
Reporting & Analytics
9.5
13
|
Verified
8.2
504
9.6
12
|
Verified
8.7
556
9.3
12
|
Verified
8.0
461
Mobile & Social
9.0
12
|
Verified
7.8
378
Not enough data
7.2
342
9.6
13
|
Verified
7.7
468
Platform
9.3
5
|
Verified
8.7
515
9.3
7
|
Verified
8.7
507
9.3
7
|
Verified
8.6
516
Not enough data
8.1
437
Not enough data
7.6
387
8.8
7
|
Verified
8.0
471
9.0
7
|
Verified
8.5
501
Not enough data
7.8
433
Integration
9.0
5
|
Verified
8.2
468
9.4
6
|
Verified
7.9
416
9.0
5
|
Verified
8.0
407
Generative AI
Not enough data
7.1
311
Agentic AI - CRM
Not enough data
7.3
59
Not enough data
7.5
59
Not enough data
7.4
56
Not enough data
7.3
58
Not enough data
7.2
58
Not enough data
7.2
58
Not enough data
7.1
58
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
Not enough data
7.3
215
Not enough data
7.7
231
Not enough data
7.5
209
Not enough data
7.8
221
Personalization
Not enough data
8.2
258
Not enough data
8.2
245
Not enough data
8.9
274
Not enough data
8.6
246
Administrative
Not enough data
8.1
253
Not enough data
8.2
245
Not enough data
7.8
199
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
Not enough data
8.1
167
Not enough data
7.9
143
Not enough data
Feature Not Available
Customizations
Not enough data
8.2
186
Not enough data
8.2
94
Not enough data
8.5
190
Not enough data
7.9
88
Not enough data
8.2
185
Generative AI
Not enough data
7.4
132
Categories
Categories
Shared Categories
20NINE and monday CRM are categorized as CRM
Unique Categories
20NINE has no unique categories
monday CRM is categorized as Email Tracking and Sales Performance Management
Reviews
Reviewers' Company Size
20NINE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Management Consulting
11.1%
Wine and Spirits
5.6%
Real Estate
5.6%
Online Media
5.6%
Other
50.0%
Marketing and Advertising
12.5%
Information Technology and Services
7.7%
Construction
4.7%
Computer Software
4.6%
Real Estate
3.8%
Other
66.7%
Alternatives
Discussions
Do you have setup fees?
4 Comments
MR
YesRead more
How much does it cost and do I need to sign an agreement?
1 Comment
KP
The price of a CRM can vary wildly, and many CRM platforms charge for each user. An enterprise CRM like Microsoft Dynamics can cost up to $130 per user per...Read more
20NINE has no more discussions with answers
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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