NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs.
The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting.
Many organizations rely on separate tools to manage programs, people, documentation, and reporting. NewOrg brings these functions together in a single system, helping teams centralize data, reduce manual processes, and improve visibility into service delivery and outcomes.
NewOrg is designed to support a range of service models, including housing assistance, behavioral health, youth and family services, emergency assistance, volunteer management, grant-funded programs, and community outreach. Its configurable structure allows organizations to adapt forms, workflows, permissions, dashboards, and reports to match different program requirements.
Key capabilities include:
Case management and client tracking, including service history, case notes, documents, and outcomes
Grant and program management with reporting aligned to funder requirements
Volunteer, donor, and relationship tracking connected to program activity
Workflow automation to support documentation, approvals, reminders, and service delivery
Reporting and dashboards for audits, compliance, funder reporting, and internal decision-making
The platform supports configurable workflows and data structures, allowing organizations to adapt the system as programs, reporting needs, and service models evolve over time.
NewOrg is used by nonprofit and government organizations across the U.S. and Canada to support program operations and data management. As a certified B Corporation, NewOrg is committed to social and environmental responsibility, aligning with the values of the organizations we serve.
Average Rating: 4.7/5.0
Total Reviews: 25
How Do G2 Users Rate NewOrg?
-
CRM Integration: 10.0/10 (Category avg: 7.6/10)
-
Dashboards & Analytics: 10.0/10 (Category avg: 8.4/10)
-
Donation Pages: 10.0/10 (Category avg: 7.0/10)
-
Ease of Use: 9.0/10 (Category avg: 8.2/10)
Who Is the Company Behind NewOrg?
-
Seller: New Org
-
Company Website:
-
Year Founded: 2005
-
HQ Location: N/A
-
LinkedIn® Page: www.linkedin.com
13 employees on LinkedIn®
Who Uses This Product?
-
Top Industries: Non-Profit Organization Management
-
Company Size: 64% Small, 28% Medium
What Do G2 Reviewers Say About NewOrg?
AI-generated summary from verified user reviews
Pros
- Users praise the exceptional customer support from NewOrg, highlighting timely assistance and customized solutions for their needs.
- Users appreciate the easy report generation capabilities of NewOrg, streamlining their processes and saving valuable time.
- Users value the efficient reporting capabilities of NewOrg, enabling quick and customized insights for impactful management.
- Users find NewOrg to be intuitive and easy to use, enhancing efficiency and confidence in daily operations.
- Users commend NewOrg for its rapid response time, ensuring timely resolutions and effective support for their customization needs.
Cons
- Users feel the lack of customization options in NewOrg limits their ability to fully utilize the system.
- Users find the clunky design of NewOrg to be frustrating, leading to a cluttered experience with multiple tabs open.
- Users find the interface clunky, leading to confusion and multiple tabs while navigating through NewOrg.
- Users find the interface dated, leading to cluttered tabs and a less enjoyable overall experience.
- Users note the outdated design of NewOrg, expressing a desire for modern aesthetics and streamlined navigation.
What Are G2 Users Discussing About NewOrg?
