# WhenToHelp Reviews
**Vendor:** TCP Software  
**Category:** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About WhenToHelp
WhenToHelp is a volunteer managment scheduling tool




## WhenToHelp Reviews
  ### 1. When to help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about WhenToHelp?**

The mobile platform is very easy to navigate and the notifications are clear.

**What do you dislike about WhenToHelp?**

Service sometimes lags and kicks you of the app.

**Recommendations to others considering WhenToHelp:**

This is part of a group of products that really help with managing many schedules at once.

**What problems is WhenToHelp solving and how is that benefiting you?**

Organizing a schedule and being able to communicate with many employees at once.

  ### 2. Efficient means to schedule volunteers for almost any sort of activity 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher C. | RazorTemp, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2016

**What do you like best about WhenToHelp?**

Volunteers can set their hours and we can see when and where we can schedule them so that their talents are being used in the most effective manner. The software is also user friendly and even many of our non computer literate associates get the hang of WhenToHelp very quickly. I've also enjoyed WhenToHelp's phone app that allows me to create and post shifts for my workers and also communicate with them directly if the occasion calls for it.

**What do you dislike about WhenToHelp?**

As user friendly as it is, the online application can be confusing to first timers and freezes at times, I occasionally have to check the website to see if shift changes and new shifts ended up being posted. Other than that my employee's love it and even with its' flaws we wouldn't use anything else.

**Recommendations to others considering WhenToHelp:**

If you need software that can make scheduling shifts almost effortless, then WhenToHelp is an amazing piece of software that you need. I would highly suggest this for companies and organizations of any size who need multiple workers in place at any given moment.

**What problems is WhenToHelp solving and how is that benefiting you?**

Workers can tell us when they can and cannot work and we can make schedules that work well for our entire workforce. I don't know why we did not start using WhenToHelp sooner; it has made my job exponentially easier. My employees can claim, drop and switch shifts with a push of a button and I can go in and approve those changes with ease.

  ### 3. A Bit Dated

**Rating:** 3.5/5.0 stars

**Reviewed by:** Treva M. | Customer Service Representative, Facilities Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2016

**What do you like best about WhenToHelp?**

It was very to put in time off requests.

**What do you dislike about WhenToHelp?**

Links were a bit disorganized--layout of the site was hard on eyes.

**What problems is WhenToHelp solving and how is that benefiting you?**

I feel like with W2W, administrators had no incentive to check W2W-- but the email notifications were very helpful!


## WhenToHelp Discussions
  - [What is WhenToHelp used for?](https://www.g2.com/discussions/what-is-whentohelp-used-for)

- [View WhenToHelp pricing details and edition comparison](https://www.g2.com/products/whentohelp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+21%3A46%3A52+-0500&secure%5Bsession_id%5D=ddbd9925-725f-4087-98eb-4a8889521502&secure%5Btoken%5D=51131e7068032d038925a0d3c8b1ecb4ada4141cddf5c0beddfc88adb52fb274&format=llm_user)

## WhenToHelp Features
**Volunteer Management**
- Opportunity Listings
- Volunteer Tracking
- Volunteer Scheduling
- Volunteer Profiles
- Document Management

**Engagement & Communication Tools**
- Gamification
- Mass Messaging
- Donation Pages
- Mobile Application

**Administration**
- CRM Integration
- Dashboards & Analytics

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