Volunteers for Salesforce Reviews & Product Details

V4S (Volunteers for Salesforce) is integrated with Salesforce CRM which is the greatest advantage of this tool. Installing the module is very simple and the baseline features are simple to use and understand. Review collected by and hosted on G2.com.

If you have any volunteer management system that does not fit into the V4S standard expectations (e.g. group volunteer opportunities, on-site registration) the tool itself can be quite frustrating as it requires you to go into the object settings and create custom fieldsets/objects not to mention workflows to make V4S more optimal. The web interface of the tool is also old-fashioned and offers limited customization which makes it difficult to integrate it into a more modern public-facing website. Review collected by and hosted on G2.com.

It is comprehensive of all the things you'd want to record about volunteer management: tracking hours, creating and dispersing schedules, etc. Review collected by and hosted on G2.com.

It seemed a bit difficult to adjust or customize, requires specific SF consultants to make changes. Review collected by and hosted on G2.com.

Salesforce's V4S is a good start where the base details are standardized and the data structure is organized due to the standardization. However, each organization has a different need/vision which makes the one size fits all rule obsolete. But as I said it gives the basics that are needed and you would have to customize it which is not easy as the conditions and settings change with every release. I would say if you are looking for ease of customization this might not be the easiest platform to use however when looking at it as part of the Salesforce CRM package i.e. CRM, NPSP, V4S it makes it a good addition. Review collected by and hosted on G2.com.

The one size fits all rule is obsolete. This is where the issues start as Salesforce build v4s is a crowd sourced build which is just backed by Salesforce. Mind you that the release schedules are different - the timelines for issues fixes are different etc. The whole .org vs .com debacle still continues but I believe Salesforce should provide the service for NPSP like any other enterprise software and not cut corners just because NPO's are offered access to the platform at a lower price point. Review collected by and hosted on G2.com.

I really enjoy that Volunteers for Salesforce lets us easily track our volunteer activity and have it automatically added to their Contact record. The self-sign up portal has also been great, as volunteers can track their own activity and sign up for the shifts that fit into their schedule. Review collected by and hosted on G2.com.

I really wish that it was more easily customizable. We have access to the code to change some things, but we've had to create a lot of workarounds to have the app function in the ways we need it to. For example, our organization tracks volunteer activity by shifts, rather than hours. There's not currently a way to change this in Volunteers for Salesforce, so we've had to set all of our shifts as one hour. It's led to confusion with our volunteers, as it still clearly lists hours on their sign up app. All of my dislikes are small things like this, but it would be great if we can take the reins a bit more. Review collected by and hosted on G2.com.

I like that I am able to keep track of my contacts that volunteered before. This helps if a staff member comes in new or a new volunteer coordinator takes over, it is all documented in one place. This is essential for a company like ours that highly depends on volunteers or relationship-building. It helps keep track of old, new and current volunteers and also manages all of our campaigns so we can go back and see the work we did in the past. Review collected by and hosted on G2.com.

I dislike the volunteer jobs tab. I don't really understand all it's components and need to still play around with it. Review collected by and hosted on G2.com.

I like how easy it is to create and manage shifts internally. I also like being able to see everything easily on the Salesforce platform. Review collected by and hosted on G2.com.

When you are using outside Volunteers, it is not easy for them to see and manage their own events, and they need to contact an administrator if they want to change their shift, check their hours, or change their volunteer date, which can be a pain if you are managing 100+ volunteers. Review collected by and hosted on G2.com.

A great site which aims to please, allowing volunteering login information at the touch of a button. Review collected by and hosted on G2.com.

Nothing i can see from the outset is wrong with it. Review collected by and hosted on G2.com.

Salesforce Volunteers is great for all non profits because it is the best in its class and it's also free. Review collected by and hosted on G2.com.

Salesforce Volunteers has a problematic interface. It just feels cluttered and hard to find things you want sometimes. Review collected by and hosted on G2.com.

I think that the Salesforce platform has some incredible benefits for small organizations, particularly the price. Review collected by and hosted on G2.com.

The cumbersome interface leaves something to be desired Review collected by and hosted on G2.com.

The ability to manage donations and volunteers out of the box. You can also manage skills and schedule jobs in a calendar via volunteer campaigns. Review collected by and hosted on G2.com.

Salesforce keeps updating this package so not much I don't like, it serves its purpose. Review collected by and hosted on G2.com.