Serve.Love Volunteer Management Reviews & Product Details

I enjoy using Serve.Love because it lets us stay flexible with our schedule. Each day can look a little different for our organization, so I’m able to make adjustments as needed. Creating events for volunteers has been really efficient once I got the hang of it. I can add different photos to keep things interesting, include parking and entrance instructions, add event details, and much more. I was able to build next month’s schedule in about 15 minutes, although it could be even faster for an organization that doesn’t need to make day-to-day adjustments the way we do.

Support is wonderful! Very quick to answer any questions that come up.

I don't personally use the AI feature, but I do see it suggests ideas. I'm sure someone could use them more than I do!

Pricing is very reasonable. As the Volunteer Coordinator, I do not make purchase decisions. However, as a non-profit, I know we would not be using Serve.Love if it was not a good price and gave us what we needed.

Performance wise, I am able to run reports that help us analyze data. The Serve.Love team also created specific reports for our organization at my request which was extremely helpful. I can also track volunteer hours easily and communicate with volunteers through the site as well.

We don't have many tools integrated expect our website, I believe. it seems to be very affective though, making it easy for volunteers to find opportunities in their area. Review collected by and hosted on G2.com.

Something that has occasionally occurred when I am duplicating events, photos don't seem to show up. This requires me to go into each shift I have and add photos. I also am not able to send communications to groups that I have created, but I do believe the function should be there. With that said, I have not brought these issues up to Serve.Love. I know when I do, they will adjust the settings to make these function better. They are extremely responsive and adjust to your needs well. Review collected by and hosted on G2.com.

The best part was how expandable it was for our needs as they grew. The team put the app together in record time, and it let us capture volunteer information and even requests from aid recipients. Review collected by and hosted on G2.com.

There wasn’t much to complain about overall. If anything, some of the extra custom fields we captured in forms were a bit difficult to report on, and it took more effort than I expected to pull those details into a clear report. Review collected by and hosted on G2.com.

When we run large events, communicating with our volunteer group and even just coordinating shifts can be challenging, especially if something changes last-minute, like getting rained out. Before we used this program, we basically had to call everyone individually.

Now we can send a bulk text, an email, or both to the right group all at once. We also get notified when there are cancellations, which helps a lot. Those are probably our two favorite things about it. Review collected by and hosted on G2.com.

Overall, it’s been pretty good. If I had to point to anything I dislike, it’s that recurring events seem to be the default, while our events are almost always one-offs. Review collected by and hosted on G2.com.

It’s very user-friendly, the team is always quick to respond, and it keeps receiving updates that make it more refined and better over time. Review collected by and hosted on G2.com.

No downsides, the team is always helpful Review collected by and hosted on G2.com.