
I really appreciate SOLINK for its ease of use. It's one of those tools that I can use comfortably without needing to spend days getting used to it. The interface is pretty intuitive, so I can easily navigate and do what I need. It allows me to see capabilities and analytics very easily and apply those learnings. I also like how friendly the customer support team is. They're easy to work with and genuinely invested in our success and the growth of our partnership. Review collected by and hosted on G2.com.
I think there's room for improvement in streamlining technical support. When it comes to adding new lines of sight or new technology platforms, it can be cumbersome. You have to go through several channels to add new cameras, which isn't ideal. Having a single point of contact for these tasks would simplify things significantly, making it easier to keep track of projects. Review collected by and hosted on G2.com.