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Best Text Analysis Software for Medium-Sized Businesses - Page 2

Blue Bowen
BB
Researched and written by Blue Bowen

Products classified in the overall Text Analysis category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Text Analysis to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Text Analysis category.

In addition to qualifying for inclusion in the Text Analysis Software category, to qualify for inclusion in the Medium-Sized Business Text Analysis Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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16 Listings in Text Analysis Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

    Users
    No information available
    Industries
    • Accounting
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Playvox Customer AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease
    1
    Ease of Use
    1
    Improvement
    1
    Tracking Efficiency
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Playvox Customer AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Custom Extension
    Average: 8.1
    8.9
    Compositionality
    Average: 8.2
    8.7
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Playvox
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @PlayVoxCX
    1,697 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

Users
No information available
Industries
  • Accounting
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 39% Small-Business
Playvox Customer AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease
1
Ease of Use
1
Improvement
1
Tracking Efficiency
1
Cons
This product has not yet received any negative sentiments.
Playvox Customer AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Custom Extension
Average: 8.1
8.9
Compositionality
Average: 8.2
8.7
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Playvox
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@PlayVoxCX
1,697 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®