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Best Enterprise Speech Analytics Software - Page 2

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Speech Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Speech Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Speech Analytics category.

In addition to qualifying for inclusion in the Speech Analytics Software category, to qualify for inclusion in the Enterprise Business Speech Analytics Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in Enterprise Speech Analytics Software Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Omind is a comprehensive digital experience solution designed to help businesses enhance their customer, employee, and operational interactions through the integration of advanced technology and human

    Users
    No information available
    Industries
    • Outsourcing/Offshoring
    Market Segment
    • 70% Enterprise
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Omind features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.3
    8.7
    Quality of Support
    Average: 9.1
    9.3
    Ease of Use
    Average: 9.1
    9.8
    Ease of Admin
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Omind.ai
    Company Website
    Year Founded
    2020
    HQ Location
    Berkeley Lake, US
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Omind is a comprehensive digital experience solution designed to help businesses enhance their customer, employee, and operational interactions through the integration of advanced technology and human

Users
No information available
Industries
  • Outsourcing/Offshoring
Market Segment
  • 70% Enterprise
  • 12% Mid-Market
Omind features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.3
8.7
Quality of Support
Average: 9.1
9.3
Ease of Use
Average: 9.1
9.8
Ease of Admin
Average: 8.9
Seller Details
Seller
Omind.ai
Company Website
Year Founded
2020
HQ Location
Berkeley Lake, US
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
(377)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As contact centers face evolving challenges and increasing demands, rapid innovation in workforce optimization (WFO) technology promises to rise to the occasion and help achieve an elevated approach.

    Users
    • Risk Investigator
    • Workforce Analyst
    Industries
    • Consumer Services
    • Hospital & Health Care
    Market Segment
    • 52% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Calabrio ONE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    66
    Features
    39
    Scheduling
    37
    Efficiency
    36
    Time-Saving
    26
    Cons
    Missing Features
    22
    Poor Reporting
    15
    Scheduling Issues
    15
    Inaccurate Data Analysis
    14
    Inadequate Reporting
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Calabrio ONE features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.3
    9.0
    Quality of Support
    Average: 9.1
    9.0
    Ease of Use
    Average: 9.1
    8.5
    Ease of Admin
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Calabrio
    Company Website
    Year Founded
    2007
    HQ Location
    Minneapolis, MN
    Twitter
    @Calabrio
    2,267 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    579 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As contact centers face evolving challenges and increasing demands, rapid innovation in workforce optimization (WFO) technology promises to rise to the occasion and help achieve an elevated approach.

Users
  • Risk Investigator
  • Workforce Analyst
Industries
  • Consumer Services
  • Hospital & Health Care
Market Segment
  • 52% Mid-Market
  • 37% Enterprise
Calabrio ONE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
66
Features
39
Scheduling
37
Efficiency
36
Time-Saving
26
Cons
Missing Features
22
Poor Reporting
15
Scheduling Issues
15
Inaccurate Data Analysis
14
Inadequate Reporting
14
Calabrio ONE features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.3
9.0
Quality of Support
Average: 9.1
9.0
Ease of Use
Average: 9.1
8.5
Ease of Admin
Average: 8.9
Seller Details
Seller
Calabrio
Company Website
Year Founded
2007
HQ Location
Minneapolis, MN
Twitter
@Calabrio
2,267 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®