# Olapic Reviews **Vendor:** Social Native **Category:** [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) **Average Rating:** 3.8/5.0 **Total Reviews:** 10 ## About Olapic Olapic is a Visual Commerce platform that tells your brand's story with customer photos & videos, helping you manage the shopping experience and sales. ## Olapic Reviews ### 1. Great way to build a library of user generated content **Rating:** 4.0/5.0 stars **Reviewed by:** Shai V. | Digital Marketing Manager, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Olapic?** We now have a library of user generated content that we can use alongside our own images. Easy to use interface after the recent update and streamlined rights collection. Robust tagging and search features. Image recognition capabilities are cool. Fast and helpful technical support. **What do you dislike about Olapic?** The platform is at the mercy of Instagram APIs. If a feature gets cut off by Instagram (such as the ability to collect photos from a location tag) then you become unable to collect certain photos that you could before. It's quite expensive to licence, so probably wouldn't be suitable for smaller businesses. **Recommendations to others considering Olapic:** Ensure you have a good community of contributors who are passionate about your product/service. The licence fee can be expensive, so ensuring that you have sufficient content to make it worthwhile is necessary. Discuss the implementation of the platform with your web, marketing and legal teams, as you will need their support. The onboarding team are very helpful and continue to offer support. **What problems is Olapic solving and how is that benefiting you?** We were looking for a platform that would allow us to monitor Instagram and Twitter for UGC images and help us to categorise and display them on our website and other properties. We also needed an efficient and robust way to obtain rights to use the photos. We demoed a number of products and Olapic fit our needs best. ### 2. Great way to get UGC **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Olapic?** Olapic is a great way to collect UGC photos. **What do you dislike about Olapic?** It can't integrate with facebook and we had to take it off our mobile site, but they did work with our dev team to help speed back up the widgets. **Recommendations to others considering Olapic:** It's a great tool for UGC, but we did have to take it off our mobile site due to slow load times. However, they were good about working with my dev team and getting that fixed. **What problems is Olapic solving and how is that benefiting you?** we can collect UGC photos ### 3. Olapic **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Olapic?** Olapic is great as it works like an alternative image bank. It also makes searching for relevant images really easy. **What do you dislike about Olapic?** There can be issues when Instagram make changes, but Olapic normally finds an alternative solution fairly quickly. **Recommendations to others considering Olapic:** Would definitely recommend this product if you want to use user generated content, as it's very easy to use. **What problems is Olapic solving and how is that benefiting you?** It allows us to use student generated content and solves the problem of not having enough photographs for marketing materials. ### 4. Olapic used to be great **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Olapic?** Olapic used to be great. It was the first user generated content aggregation platform I ever used. It was efficient, had great customer service and really seemed to be on the cutting edge of technology. The curation process, prior to Instagram's API changes and GDPR issues, used to be painless. The media library used to be organized well and was easy to navigate. **What do you dislike about Olapic?** Since Instagram's API changes, GDPR and what seems like some internal changes at the company, Olapic has done a 180 in ease of use, efficiency and customer service. It takes weeks to get answers, things change on the platform and users are not told about it until after with a quick email. The process of asking for rights to UGC is now archaic and way behind other tools in the same class. Beyond this, there needs to be more elevated levels of access to the platform for varying types of users (think Facebook: admin, editor, moderator, etc.) **Recommendations to others considering Olapic:** While this tool technically works, it is behind the times in pricing, customer service and transparency. Inquire during the RFP process about who your day to day contact will be and how long they have been there. The turnover seems to be high (we had 4 account managers in 2 years.) **What problems is Olapic solving and how is that benefiting you?** We use UGC aggregated via Olapic on social and in emails. UGC has a sense of authenticity that we cannot get with branded photoshoots or stock. ### 5. Good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Olapic?** ability to connect with out most loyal customers and get USG content up and organized **What do you dislike about Olapic?** platforms can somethign me be buggy, cant upload from facebook due to privacy policy which is annoying **Recommendations to others considering Olapic:** if you use generated content to generate revenue for your business it should definitely be looked in to **What problems is Olapic solving and how is that benefiting you?** organizing and using user generated content in our world ### 6. Excellent User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ali P. | Web Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2017 **What do you like best about Olapic?** I love the analytics tab for Olapic. The amount of information you are able to pull from this is astonishing and really insightful. We were able to figure out what products we needed to market better and which ones we needed to push on social. The dashboard was quick and easy to use and all very self explanatory. **What do you dislike about Olapic?** I found it hard to figure out which pictures I needed to follow up on for the rights approval. Some of the people did approve to have us use their content but they just didn't type in the rights message the correct way. Maybe if there was a way to filter by the ones that are awaiting approval and then also pull in the comments so you can see if there are any responses. **What problems is Olapic solving and how is that benefiting you?** We used this to figure out what we need to push more of on our social media and to figure out how our customers were responding to certain products. It was interesting to see what they engaged with. We were also able to see who our top influencers were which was great because we could figure out which bloggers we should gift to more often. ### 7. Olapic review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Olapic?** what I like most about olapic is how organized it makes getting information on social media **What do you dislike about Olapic?** what I dislike most about olapic is the price tag. its very pricey especially for a small company or business **What problems is Olapic solving and how is that benefiting you?** organizing data and finding new influencers and bloggers to work with ### 8. Great way to get UGC on our site! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2017 **What do you like best about Olapic?** That it's real content and can be tagged directly to products. We have seen a great ROI on product pages that have the user generated content tagged. People like seeing the UGC. **What do you dislike about Olapic?** It doesn't pull content from Facebook, which is because of privacy settings. However, it would be nice to have it pull from there, because many users upload only on Facebook. **What problems is Olapic solving and how is that benefiting you?** Getting more user generated content on our site, specifically product pages. It also helps with customer engagement. ### 9. Olapic Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2016 **What do you like best about Olapic?** Relationship with the account manager for our brand is solid. She is always willing to help and provide the right documentation or is ready to help us with our questions/concerns. New dashboard is easy to work in. Concept for driving revenue through UGC is on trend for our landscape. **What do you dislike about Olapic?** Moderation process takes a bit of time and the streams are a little buggy. I find that some content/imagery that I would like to show on the gallery won't pull through due to "off-brand" guidelines that were previously established but turnaround time is not always the quickest. **What problems is Olapic solving and how is that benefiting you?** Working with major social influencers/bloggers helps us feature their "get the looks" photos and provides more approachable and accessible content. ### 10. Up and coming, flexible company with solid concept **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2015 **What do you like best about Olapic?** The company is a great concept and they are always adding new features and services **What do you dislike about Olapic?** Some account managers are a little prone to up-selling before maximizing on current purchases/solutions. The solution is fairly buggy and inconsistent, but it is a really new technology so I give them the benefit of the doubt here. **Recommendations to others considering Olapic:** If you are not comfortable or happy with your account manager, request another one. Partnering with a personality you can work with will make a huge difference in having this solution benefit your business. Keep in mind that they are still a startup and expect the platform and workflow to be buggy, since they are relying heavily on the social media APIs. **What problems is Olapic solving and how is that benefiting you?** The solutions closes a major gap in managing UGC in a quick, usable, revenue driving way. We're able to link users directly to the products featured in the UGC content and measure the ROI from each photo. Its a very simple, straightforward solution. - [View Olapic pricing details and edition comparison](https://www.g2.com/products/olapic/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A28%3A49+-0500&secure%5Bsession_id%5D=d8315356-b0dd-424f-915d-00c51ff3dd1b&secure%5Btoken%5D=613d50b1204b64aeb1e63c1dce944f34feef74e0aa4b816deca952abea1b5deb&format=llm_user) ## Olapic Features **Platform Interoperability** - Close Ecosystem API **Content** - Types - Migration - Publishing - UGC **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation **Video Functionality** - Video Functionality **Engagement** - Live Streaming - Omnichannel - Personalization - Conversational Commerce - Moderation **Agentic AI - Video Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Shopping** - Promotions - Shoppable Media - AR/VR - Social Store **Analytics** - Product Insights - Social Listening - Campaigns **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Olapic Alternatives - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Dash Social](https://www.g2.com/products/dash-social/reviews) - 4.7/5.0 (335 reviews) - [Influential powered by Captiv8](https://www.g2.com/products/influential-powered-by-captiv8/reviews) - 4.7/5.0 (502 reviews)