User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Coupa is an ERP tool that provides accountability, invoice management, and expense tracking in a centralized system.
- Reviewers appreciate the visibility and control it provides over spending, the ability to track purchases, approvals, invoices, and expenses all in one place, and the time-saving automation features such as 3-way matching and expense approvals.
- Users experienced issues with the system feeling slow and clunky at times, especially when navigating between modules or uploading receipts through the mobile app, and some found the supplier portal confusing, which sometimes delayed transactions.
