Best Outbound Call Tracking Software - Page 17

Salamtalk

Salamtalk is a business communications provider offering cloud phone systems, SIP trunking, wholesale voice termination, AI call handling, team messaging and video meetings. Registered as Salam Talk FZCO, the company is headquartered in Dubai, United Arab Emirates, with a US office in San Francisco. The platform combines a cloud PBX, contact centre software, an AI receptionist and global phone numbers in one system, replacing on-premise PBX hardware and the separate tools teams run alongside it. Local, toll-free and mobile numbers are available in over 100 countries, including 93 US area codes, with free porting. Salamtalk interoperates with Cisco CallManager, Asterisk, FreePBX, 3CX, Teams Direct Routing and Avaya Aura, and integrates with Salesforce, HubSpot, Zoho and Zendesk.

SalesRiver

SalesRiver is an all-in-one sales enablement platform designed to streamline and enhance the operations of distributed sales teams across various industries, including insurance, mortgage, financial services, real estate, and home services. By integrating customer acquisition, lead and call routing, performance insights, and sales team management into a single, customizable platform, SalesRiver empowers organizations to optimize their sales processes and drive revenue growth. Key Features and Functionality: - Advanced Lead and Call Distribution: Intelligently routes leads and calls based on flexible criteria to ensure optimal assignment and increased conversion rates. - Built-In Ping Post System: Facilitates seamless lead distribution and management, enhancing efficiency in handling potential customers. - Integrated CRM and VOIP Softphone: Combines customer relationship management with inbound and outbound calling capabilities, providing a unified communication solution. - Real-Time Reporting and Analytics: Offers comprehensive insights into sales performance, enabling data-driven decision-making and continuous improvement. - White Label Branding: Allows organizations to customize the platform's appearance and domain to align with their brand identity. - Team Hierarchy Management: Supports infinite team hierarchies, co-op money management, and granular performance reporting to effectively oversee and optimize sales teams. Primary Value and Solutions Provided: SalesRiver addresses the complexities faced by organizations with distributed sales teams by centralizing and automating critical sales and marketing workflows. The platform's intelligent lead and call routing ensure that prospects are promptly and appropriately assigned, enhancing conversion rates. Comprehensive performance analytics provide visibility into team operations, facilitating informed decision-making and targeted coaching. By offering a customizable, white-labeled solution, SalesRiver enables businesses to maintain brand consistency while improving operational efficiency and maximizing marketing return on investment.

Salestrail

Salestrail helps remote sales teams keep track of mobile calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other system through our APIs. - 5-minute setup - No changes in the way you work - Hassle-free scaling across your team - 100% automatic, 0% technical work - Accurate call statistics for incentive system

Average Rating: 4.8/5.0

Total Reviews: 2

samu.ai

Samu.ai desbloquea el potencial de los equipos de ventas. Samu graba, transcribe y analiza las videollamadas de los equipos de venta, creando información valiosa no solo para líderes de ventas sino para el resto de la organización. Samu ayuda a entender qué hacen los top performers y permite armar librerías o "playlists" para capacitar nuevos vendedores de manera más rápida. Samu tiene un motor de inteligencia artificial que, actuando como un consultor de ventas B2B permite hacer un análisis de la llamada así como aplicación de diferentes metodologías de venta en la misma, tales como SPICED, SPIN, MEDDIC, SANDLER, etc.

SAP Sales Cloud

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

Average Rating: 4.2/5.0

Total Reviews: 903

Seamless (formally Seamless.AI)

Seamless is a real-time B2B search engine for contact data that provides verified emails, cell phone numbers and sales insights to find, connect and close your next big deal. Our platform includes 1.7B+ Contacts and 150M Company Profiles researched, including Buyer Intent, Job Changes and Data Enrichment, all powered by AI to ensure you always have the most accurate data possible. Our sales intelligence and lead intelligence tool is used by over 1,000,000 users across the globe to automate the tedious process of list building. Our integrations include all of your favorite CRMs, like Salesforce, HubSpot, Salesloft, Outreach, Pipedrive, and more.

Average Rating: 4.4/5.0

Total Reviews: 5,426

Session PBX

SessionPBX is a hosted business phone system from SessionTalk for small and growing teams. It brings voice and video calling, team chat, presence, voicemail and a shared address book together, with native apps for Windows, macOS, iOS and Android. Administrators invite team members by email and set up mobile apps with a QR code or desktop apps with a setup link, so users never type SIP settings. The Teams Phone plan covers everyday calling, messaging, voicemail, contacts and app provisioning. The Teams Business plan adds a visual call flow designer, auto-attendant and IVR, business-hours routing, ring groups, call queues, call recording, supervisor listen, whisper and barge, a live overview and call reports. SessionPBX connects to any SIP-compliant carrier by IP or credential authentication, so businesses keep their own carrier, pay that carrier's rates and avoid per-minute markup. Internal calls between team members are included. The service is hosted in the UK (London), the US (New York) and Singapore, uses TLS for signalling, messaging and the admin portal, and stores SIP trunk credentials encrypted with AES-256-GCM, with IP access controls and automated blocking against repeated login attempts and toll fraud. App logo branding puts a company logo and in-app name on every softphone and setup email. Resellers and managed service providers can join the SessionPBX Partner Programme for 20% off every seat, create a separate project for each customer and bill those customers directly.

SetSail

SetSail is the AI analyst for revenue teams. Built on your sales data and tuned to your sales process, SetSail delivers timely, actionable insights that help go-to-market teams sell smarter.

Average Rating: 4.6/5.0

Total Reviews: 126

Skytelecom

Skytelecom is a cloud-based telecommunications platform that provides international SMS messaging, voice calling, caller ID services, and SIP connectivity. Users can send SMS messages, make calls to destinations worldwide, and manage phone numbers and communication services through a web platform, mobile applications, and a Telegram bot. The platform includes account registration and login, balance management, cryptocurrency deposits, service plans, and call and SMS history. Skytelecom supports both individual users and businesses that require internet-based communication services.

Smark CRM

Softphone Plus

Softphone Plus is a desktop SIP softphone for Windows, macOS and Linux, built for call-center teams that already have a PBX or SIP provider. Admins add each agent's SIP lines once in the web portal; the app downloads them when the agent signs in, so there is nothing to configure on each computer. Every call can be recorded automatically per SIP account, or on demand, and the agent's screen can be recorded during calls. Recordings are kept for 90 days and play back in the portal with audio and screen in sync. Supervisors watch a live dashboard of who is on a call, on a break or offline, and run 9 reports on calls, inbound queues, availability, attendance, breaks, occupancy, outbound and each agent's timeline, with CSV export. It works with FreePBX, Asterisk, Issabel, Yeastar, Grandstream UCM, VICIdial and SIP trunk providers over UDP, TCP or TLS, with SRTP media encryption per account. Agents also get team chat, call history, headset call buttons and automatic updates. One Team plan includes every feature: $6 per seat monthly, or $5 billed annually, with lower prices from 25 and 100 seats. Admins and supervisors without a SIP line are free. 14-day free trial, up to 5 seats, no card.

Sonant AI

Sonant AI is the leading voice AI receptionist and phone answering system for Property & Casualty (P&C) insurance agencies, independent insurance agents, and insurance brokers across the United States and Canada. Eliminate missed calls and transform routine incoming calls into revenue by automating quote intake, appointment scheduling, email/texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times. Trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Built specifically for Property & Casualty insurance workflows in the US and Canadian markets, Sonant integrates seamlessly with leading Agency Management Systems (AMS) including EZLynx, Applied Epic (Certified integration), Hawksoft, Momentum, QQCatalyst, and AgencyZoom to automatically capture call data, qualify insurance leads, and update your AMS/CRM/BMS in real-time. Sonant is an Applied Certified Integration Vendor - the first voice AI certified for Applied Epic. Connecting voice to Epic normally means purchasing Applied API access separately and signing an additional agreement. With Sonant, agencies do neither: Sonant reads client and policy data live from Epic during the call, then writes the activity, notes, and call summary back to the correct account afterward. Most agencies are live in 5–10 days. Key Features for P&C Insurance Agencies: - 24/7 AI-powered insurance call answering (never miss a quote request) - Property & Casualty insurance-trained AI (understands auto, home, commercial lines) - US and Canadian insurance terminology and workflows - Automated insurance quote intake and policy information requests - Multilingual support: English, Spanish, French, Portuguese, Mandarin + 10 more languages - Smart appointment scheduling synced with your calendar - Instant call transcription and CRM integration - Custom SMS and email workflows for agent routing - Intelligent transfer to human agents for complex claims or policy changes - Real-time AMS/CRM/BMS updates (EZLynx, Applied Epic, Hawksoft, etc.) - Enterprise Security: SOC2 Type 2 & GDPR certified for insurance compliance - Applied Certified Integration Vendor - the first voice AI certified for Applied Epic - No separate Applied API purchase or additional agreement for Epic agencies - Live in 5–10 days with no change to how your team works in Epic Perfect for independent P&C insurance agencies, Property & Casualty agents, commercial lines brokers, and personal lines agencies across the US and Canada looking to stop losing after-hours opportunities, reduce turnover, and grow without adding headcount. Let your producers focus on closing deals instead of answering routine calls. Trusted by 100+ insurance agencies saving 50+ hours per month on administrative calls, improving client satisfaction with instant responses, and capturing quotes that would otherwise be missed outside business hours. Stop losing insurance opportunities outside business hours. Let Sonant handle routine calls while your team focuses on closing policies and building client relationships.

Average Rating: 4.9/5.0

Total Reviews: 6

Sparklane

Sparklane unlocks lead Generation thanks to AI. Sparklane helps you all along your prospection journey while: - Identifying, mapping and recommending the best accounts to engage based on Business Signals scored by AI - Providing the full professional contact information about your prospects (Cell phone and email) - Engaging the right account at the right time with intelligent and hyper-contextualized email sequences Why Sparklane ? - The only prospection solution fully integrated of the market - Access the best company and contact information datalake in Europe - Over 3 million business signals received and analysed each year - Fast and intuitive onboarding - Benefit from cross-country coverage: France, United Kingdom, Belgium, Germany, Spain, Holland, Italy - 100% GDPR compliant

Average Rating: 4.1/5.0

Total Reviews: 12

SureVoIP

VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP can help.

Average Rating: 4.5/5.0

Total Reviews: 1

Survox by Enghouse Insights

Survox by Enghouse Insights is a survey research platform that connects telephone interviewing (CATI), automated voice surveys (IVR), and online surveys (CAWI) in one coordinated environment. It helps research teams manage the full study workflow, from questionnaire design and respondent contact to fieldwork management, data collection, reporting and analysis. Designed for market research agencies, research call centers, polling organizations, academic researchers and enterprise insights teams, Survox supports complex studies that require flexible survey programming, precise sample management and visibility into fieldwork performance. Teams can conduct research across multiple modes while coordinating respondent records, quotas and study progress. For telephone research, Survox combines CATI software and research dialing with tools for interviewer management, call scheduling and callbacks. Supervisors can monitor fieldwork activity and interviewer productivity, helping them identify operational issues and adjust resources as projects evolve. Inbound capabilities also allow respondents returning a missed call to reach an interviewer or an IVR survey within the same study, creating additional opportunities to participate. Survox’s multimode research capabilities give organizations flexibility in how they reach different audiences. Researchers can combine interviewer-led telephone surveys, automated voice interviews and online questionnaires within a research program, adapting their approach to respondent accessibility and study requirements. Centralized sample and quota management helps teams track participation and identify groups that still need to be reached. Beyond data collection, Survox supports survey reporting, crosstabs, weighting and statistical testing, helping researchers examine results across audience segments and communicate findings. Its capabilities support projects ranging from political polling and public opinion research to customer experience measurement, market research and ongoing tracking or longitudinal studies. Survox brings respondent contact, fieldwork operations and analysis closer together, giving research teams the control to manage demanding projects and the flexibility to adapt as research needs change. Backed by Enghouse Insights, the platform is complemented by professional services and technical support to help organizations implement and operate their research workflows.