# Best Online Appointment Scheduling Software - Page 10 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Online appointment scheduling software provides customers with a portal to book an appointment online and enables businesses to track and manage those appointments. This software enables businesses to schedule appointments, view calendars, print forms, integrate payment options, customize schedules, and enforce scheduling rules. Additional features may include automated emails (reminders, follow-ups, cancellations, rescheduling, etc.) and notifications, online payment for services, custom profiles, and calendar integrations. A feature that is becoming more popular within this software is the use of AI scheduling, where typical schedules are analyzed and times are suggested based on all parties' time zones, best work hours, and consistent availability. This software can integrate with [enterprise content management systems](https://www.g2.com/categories/enterprise-content-management-ecm), [email software](https://www.g2.com/categories/email), [meeting management software](https://www.g2.com/categories/meeting-management), [video conferencing software](https://www.g2.com/categories/video-conferencing), and [calendar software](https://www.g2.com/categories/calendar), among other useful office software. Online appointment scheduling tools are used by various appointment-based business segments, such as health and wellness professionals, salon and beauty professionals, professional service providers, and medical professionals. Having access to online appointment scheduling software allows for service and appointment-based businesses to boost revenue and clientele bases. There are some categories similar to online appointment scheduling, but offer features for different use cases or business types. For instance, [patient scheduling software](https://www.g2.com/categories/patient-scheduling) caters specifically to healthcare and medical professionals. [Business scheduling software](https://www.g2.com/categories/business-scheduling) is meant for internal business meetings as well as teams who work with outside vendors or customers. Sales, revenue operations, recruitment, and customer success teams use business scheduling software to schedule one-on-one meetings or groups to accomplish specific goals. The biggest difference between business scheduling and online appointment scheduling tools is that the latter enables scheduling and receiving payments. Business scheduling users do not need to collect payment as that is not beneficial to the meetings scheduled via this software. To qualify for inclusion in the Online Appointment Scheduling category, a product must: - Have a scheduler that can be viewed, managed, and edited by administrators and multiple users - Gather contact information for appointment makers - Send appointment notifications to customers - Contain a form of payment integration for clients’ appointments - Allow for integration with other office products such as email, calendar, or video conferencing tools ## Top Online Appointment Scheduling Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,526 reviews) | Outlook-native appointment scheduling with Teams calendar sync | "[All in One Productivity Ecosystem with Seamless Collaboration Across Devices](https://www.g2.com/survey_responses/microsoft-365-review-12930516)" | | 2 | [Calendly](https://www.g2.com/products/calendly/reviews) | 4.7/5.0 (2,558 reviews) | Self-service scheduling with automated calendar sync | "[Calendly Makes Scheduling Simple, Organized, and Efficient](https://www.g2.com/survey_responses/calendly-review-12859640)" | | 3 | [Qualified](https://www.g2.com/products/qualified/reviews) | 4.9/5.0 (1,500 reviews) | AI-SDR-powered inbound meeting booking with Salesforce | "[Qualified Turns Our Chatbot into a Scalable, Low-Maintenance AI SDR](https://www.g2.com/survey_responses/qualified-review-13089717)" | | 4 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (5,076 reviews) | Self-service scheduling with custom intake forms | "[Jotform Makes Building Professional Forms Fast and Effortless](https://www.g2.com/survey_responses/jotform-review-13114242)" | | 5 | [GReminders](https://www.g2.com/products/greminders/reviews) | 4.6/5.0 (680 reviews) | CRM-integrated scheduling with AI meeting prep | "[GReminders Streamlined Our Scheduling with Reliable Calendar Automation](https://www.g2.com/survey_responses/greminders-review-12953675)" | | 6 | [Cal.com](https://www.g2.com/products/cal-com/reviews) | 4.6/5.0 (138 reviews) | Open-source scheduling with team routing workflows | "[Flexible API and UI/UX That Beats Calendly, but Very Poor and Unprofessional Support](https://www.g2.com/survey_responses/cal-com-review-13082277)" | | 7 | [Waitwhile](https://www.g2.com/products/waitwhile/reviews) | 4.9/5.0 (320 reviews) | Virtual waitlists with SMS-based queue management | "[Simple but powerful tool for customer service at IKEA](https://www.g2.com/survey_responses/waitwhile-review-10333584)" | | 8 | [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5.0 (1,182 reviews) | Client self-booking with instant payment access | "[Square Point of Sale: Simple, Flexible, and Easy for Staff to Learn](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472)" | | 9 | [Cal ID](https://www.g2.com/products/cal-id/reviews) | 4.7/5.0 (221 reviews) | — | "[Fast Onboarding, Customizable Booking Links, and No Paywall for Integrations](https://www.g2.com/survey_responses/cal-id-review-12866241)" | | 10 | [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) | 4.5/5.0 (195 reviews) | Family-profile scheduling with membership automation | "[Exceptional Service, Improved Platform](https://www.g2.com/survey_responses/wellnessliving-review-12599497)" | --- ## What Are the Most Common Questions About Online Appointment Scheduling Software? *AI-generated · Last updated: May 26, 2026* ### Which appointment tool offers payment processing at booking? Based on G2 reviews, Calendly stands out here because verified users repeatedly mention built-in payment-related workflows and easier booking at the point of scheduling. Reviewers say it helps reduce back-and-forth by letting people book directly, and some users specifically note payment support as part of the booking flow. According to verified users, it also supports reminders, scheduling links, and integrations that make appointment setup feel more streamlined for client-facing teams. G2 reviewers mention that some advanced payment-related capabilities may depend on plan level, but the product is still described as easy to set up and professional for handling bookings. Other products in this category also mention payment support, but Calendly appears most frequently in recent review data. ### Which platform supports multi-location appointment scheduling? Based on G2 reviews, Cal ID is the strongest fit for this question because verified users describe it as flexible for teams, event types, and scheduling across different needs, including scenarios where organizations manage multiple hosts and varied booking requirements. According to verified users, it supports integrations with calendars and meeting tools while helping teams route appointments through a unified booking experience. G2 reviewers also mention that it is useful for organizations needing more than a simple one-person calendar, with support for multiple calendars and team-based scheduling flows. While some reviewers note that certain admin capabilities could go further, the review data most clearly supports Cal ID for multi-location or multi-team scheduling scenarios. ### Which vendor provides real-time appointment confirmations and reminders? Based on G2 reviews, Calendly is the clearest match because verified users repeatedly mention automated confirmations, reminder emails, and follow-up messages as core strengths. Reviewers say these reminders improve attendance, reduce missed calls, and make the booking experience feel more professional for both teams and clients. According to verified users, the platform helps eliminate manual follow-up while keeping invitees informed with confirmations and schedule updates. G2 reviewers mention this benefit across use cases like interviews, demos, client meetings, and sales calls. Some users note that premium plans unlock deeper workflow options, but the review data consistently ties Calendly to strong reminder and confirmation functionality in recent customer feedback. ### Which appointment scheduling tool offers the most intuitive booking interface? Based on G2 reviews, Calendly is most often described as intuitive, simple, and easy for both teams and invitees to use. Verified users frequently mention its clean interface, straightforward setup, and smooth experience for sharing booking links, embedding scheduling pages, and letting clients choose a time without confusion. According to verified users, it reduces friction in the booking process and helps present a professional impression to prospects and customers. G2 reviewers mention that even first-time users can get started quickly, while teams appreciate how little training is needed for day-to-day scheduling. Some users want deeper customization, but the overall review language most strongly supports Calendly as the most intuitive option in this dataset. ### What is the top-rated appointment scheduling solution for healthcare? Based on G2 reviews, healthcare-focused buyers often highlight tools that reduce no-shows, simplify patient or client scheduling, and automate reminders. Verified users in healthcare and service settings mention products such as Calendly, GoReminders, and Waitwhile for improving appointment flow, confirmations, and front-desk efficiency. According to verified users, important themes include easier online booking, reminder automation, reduced administrative work, and better communication before appointments. G2 reviewers mention that the right fit depends on whether the need is provider scheduling, reminders, queue management, or intake workflows. In this review set, healthcare-related praise appears across multiple products rather than one universal winner, so buyers should compare based on reminders, scheduling simplicity, and operational workflow support. **Here are some of the top-rated products on G2:** - [Calendly](https://www.g2.com/products/calendly/reviews) – often used for patient, client, and team scheduling with reminders and self-service booking - [GoReminders](https://www.g2.com/products/goreminders/reviews) – frequently praised for reminder workflows that help reduce no-shows and missed appointments - [Waitwhile](https://www.g2.com/products/waitwhile/reviews) – commonly used to manage appointments, check-ins, and queue-based service workflows ### What is the most affordable appointment scheduling software for SMBs? Based on G2 reviews, affordability for SMBs usually comes down to lower setup friction, useful free or low-cost entry points, and enough functionality to avoid buying extra tools. Verified users frequently describe Calendly, Jotform, and Cal.com as cost-conscious options, with reviewers calling out free plans, manageable pricing, or good value for what they receive. According to verified users, these products help smaller teams reduce manual scheduling, automate reminders, and keep bookings organized without heavy administrative overhead. G2 reviewers mention that some advanced capabilities may sit behind higher tiers, but these tools are still often described as practical for growing businesses that want scheduling without excessive complexity or cost. **Here are some of the top-rated products on G2:** - [Calendly](https://www.g2.com/products/calendly/reviews) – widely used by small teams for professional scheduling links, reminders, and quick setup - [Jotform](https://www.g2.com/products/jotform/reviews) – valued for easy form-based booking workflows, free-plan flexibility, and broad business use - [Cal.com](https://www.g2.com/products/cal-com/reviews) – praised for customization, useful free features, and strong scheduling control for lean teams ### What is the best scheduling software for service-based businesses? Based on G2 reviews, service-based businesses consistently value tools that reduce manual coordination, automate reminders, and help clients self-book without repeated phone calls or email exchanges. Verified users mention Calendly, Microsoft 365, and Jotform as products that support daily scheduling, communication, and organization across service workflows. According to verified users, the best choice depends on whether the business needs simple appointment links, broader productivity and calendar coordination, or form-driven intake before appointments. G2 reviewers mention benefits like easier scheduling, better visibility into availability, and more professional client interactions. In this dataset, there is no single dominant winner across all service businesses, but the most praised options all help streamline client booking and reduce admin work. **Here are some of the top-rated products on G2:** - [Calendly](https://www.g2.com/products/calendly/reviews) – ideal for service teams that want simple client booking, reminders, and fewer scheduling emails - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) – useful for businesses that rely on calendar coordination, meetings, and connected communication tools - [Jotform](https://www.g2.com/products/jotform/reviews) – helpful for service businesses that combine appointment scheduling with forms, intake details, and document collection ### What tool offers advanced appointment analytics and reporting? Based on G2 reviews, Mindbody is one of the most clearly cited tools for analytics and reporting in appointment-driven operations. Verified users mention its reporting depth for tracking bookings, sales, attendance, customer activity, and business performance. According to verified users, those reports help with planning, spotting trends, monitoring class or appointment demand, and understanding revenue performance over time. G2 reviewers mention that analytics are especially useful for studios, gyms, and businesses that need both appointment management and operational visibility. Some reviewers would like even more customization or easier navigation, but the review set consistently connects Mindbody with strong reporting compared with many simpler scheduling tools focused mostly on booking links and reminders. ### What platform integrates with Google Calendar and Outlook? Based on G2 reviews, Calendly is strongly associated with calendar integrations, especially for teams that want appointments to sync across common work tools. Verified users mention easy connections with Google Calendar, Outlook, Google Meet, Microsoft tools, and other workflow systems that keep availability accurate and reduce manual coordination. According to verified users, these integrations help prevent double bookings, simplify scheduling across time zones, and make it easier to share booking links externally. G2 reviewers mention that setup is typically fast and that integration support is one of the product’s biggest strengths for daily scheduling. While several products in this category also connect to Google and Outlook, Calendly is the most consistently referenced in recent reviews. ### Which vendor supports group and recurring booking options? Based on G2 reviews, Calendly is a strong fit for group and recurring-style scheduling needs because verified users mention event types for webinars, group meetings, interviews, different meeting lengths, and team-based coordination. Reviewers also describe using it for recurring client interactions, regular meetings, and structured booking workflows that reduce manual setup. According to verified users, it helps teams manage availability across individuals while supporting professional reminders and self-service booking. G2 reviewers mention that some more advanced team or workflow capabilities may depend on plan level, but the platform is frequently praised for handling varied meeting formats beyond simple one-to-one booking. That makes it one of the better-supported options in this review set for group-oriented scheduling use cases. ## G2 Grid® for Online Appointment Scheduling Software ![G2 Grid® for Online Appointment Scheduling Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-appointment-scheduling/grids.png?focus%5B%5D=663&focus%5B%5D=4496&focus%5B%5D=90225&focus%5B%5D=101292&focus%5B%5D=23672&focus%5B%5D=155221&focus%5B%5D=1656&focus%5B%5D=55315) Highlighted products: Microsoft 365, Calendly, Qualified, GReminders, Jotform, Cal.com, Square Point of Sale, and Waitwhile. Underlying data: [Grid® JSON](https://www.g2.com/categories/online-appointment-scheduling/grids.json?focus%5B%5D=microsoft365&focus%5B%5D=calendly&focus%5B%5D=qualified&focus%5B%5D=greminders&focus%5B%5D=jotform&focus%5B%5D=cal-com&focus%5B%5D=square-point-of-sale&focus%5B%5D=waitwhile) ## How Many Online Appointment Scheduling Software Products Does G2 Track? **Total Products under this Category:** 468 ### Category Stats (Jul 2026) - **Average Rating**: 4.45/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: DataDocks (+1.58%) - Among all products in this category, DataDocks recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Online Appointment Scheduling Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 37,900+ Authentic Reviews - 468+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Online Appointment Scheduling Software Is Best for Your Use Case? - **Leader:** [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - **Highest Performer:** [Cal ID](https://www.g2.com/products/cal-id/reviews) - **Easiest to Use:** [Waitwhile](https://www.g2.com/products/waitwhile/reviews) - **Top Trending:** [Qualified](https://www.g2.com/products/qualified/reviews) - **Best Free Software:** [Calendly](https://www.g2.com/products/calendly/reviews) --- **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=269&secure%5Bchosen_at%5D=2026-07-18T03%3A39%3A52Z&secure%5Bdisplayable_resource_id%5D=2875&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=147&secure%5Bplacement_resource_ids%5D%5B%5D=2875&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=269&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-appointment-scheduling%3Fpage%3D15&secure%5Btoken%5D=6bc0057b661ab4380fd35bf01d547f4d46e52c54462312181069bf7f57754429&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dbusinessscheduling&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Online Appointment Scheduling Software Products in 2026? ### 1. [Appointment Scheduling Software](https://www.g2.com/products/msbooker-appointment-scheduling-software/reviews) MSbooker.com is a comprehensive, cloud-based SaaS platform designed to digitally transform operations for service-oriented businesses, including salons, beauty centers, clinics, gyms, and consultancy firms. Our solution streamlines the entire business lifecycle by integrating four core pillars into a single intuitive interface: Smart Scheduling: End-to-end appointment booking and automated reminders to reduce no-shows. Advanced CRM: Centralized client relationship management to personalize the customer experience and increase loyalty. Staff Management: Tools for tracking personnel performance, shift scheduling, and productivity. Financial Tracking: Real-time monitoring of revenue, expenses, and overall financial health. By moving your operations to the cloud, MSbooker.com eliminates manual paperwork, optimizes resource allocation, and allows you to focus on what matters most: providing exceptional service to your clients. **Who Is the Company Behind Appointment Scheduling Software?** - **Seller:** [MSBooker](https://www.g2.com/sellers/msbooker) - **HQ Location:** Corum / TURKEY - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) - **Ownership:** Murat SOYLU - **Phone:** +905052889504 ### 2. [Appointment scheduling software for beauty professionals via Telegram](https://www.g2.com/products/appointment-scheduling-software-for-beauty-professionals-via-telegram/reviews) A Telegram-based booking system for beauty professionals to manage clients effortlessly. **Who Is the Company Behind Appointment scheduling software for beauty professionals via Telegram?** - **Seller:** [TelegramBooking](https://www.g2.com/sellers/telegrambooking) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (2 employees on LinkedIn®) ### 3. [Appointo](https://www.g2.com/products/appointo/reviews) Build and launch online booking system for your business/e-commerce store. No coding required. **Who Is the Company Behind Appointo?** - **Seller:** [sidepanda](https://www.g2.com/sellers/sidepanda) - **HQ Location:** Bangalore, IN - **LinkedIn® Page:** https://www.linkedin.com/company/sidepanda/ (8 employees on LinkedIn®) ### 4. [AppointSOL](https://www.g2.com/products/appointsol/reviews) AppointSol is an affordable automated appointment scheduling software that speeds the process by letting clients books an appointment based on the slots available. From the moment a client books with you it sends automated branded booking confirmation messages and text reminders for their bookings. It also allows your client to reschedule on their own and make payments online. It also offers a range of other functionality that helps in branding, growth, and scalability such as instant invoice, employee management, offers, inventory management, customer management, and reporting. AppoinSOL is an ideal solution for spas, salons, fitness, medical practitioners, etc. **Who Is the Company Behind AppointSOL?** - **Seller:** [TAWG Creatology](https://www.g2.com/sellers/tawg-creatology) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 5. [Apposync](https://www.g2.com/products/apposync/reviews) Apposync is appointment scheduling software designed to streamline the booking process for businesses of all sizes, freelancers, and solopreneurs. We offer a user-friendly platform that caters to a wide range of industries, including educational institutions, healthcare providers, barbers, spas, and fitness professionals. Both businesses and their clients benefit from Apposync's intuitive interface. Integrations with popular tools like Google Calendar, SMS Notifications, and PayPal Payments ensure a seamless workflow. Apposync empowers users with key features like online booking, automated reminders, and conflict detection to eliminate scheduling headaches. **Who Is the Company Behind Apposync?** - **Seller:** [Apposync](https://www.g2.com/sellers/apposync) - **Year Founded:** 2024 - **HQ Location:** Fontana, US - **Twitter:** @apposync (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/apposync/about/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Apposync? **"[Reviewing Apposync](https://www.g2.com/survey_responses/apposync-review-10265484)"** **Rating:** 4.5/5.0 stars *— GAURAV SINGH W.* [Read full review](https://www.g2.com/survey_responses/apposync-review-10265484) --- **"[Great!](https://www.g2.com/survey_responses/apposync-review-10714974)"** **Rating:** 5.0/5.0 stars *— Krista B.* [Read full review](https://www.g2.com/survey_responses/apposync-review-10714974) --- ### 6. [APPOYNT](https://www.g2.com/products/appoynt/reviews) APPOYNT automates appointment management for hair salons, beauty studios, coaches, and other service providers. Customers book appointments via WhatsApp – no app download or registration required. The AI assistant handles bookings, rescheduling, and sends automatic reminders. Result: Up to 60% fewer no-shows and more time for what matters. 100% GDPR compliant with hosting in Germany. **Who Is the Company Behind APPOYNT?** - **Seller:** [APPOYNT](https://www.g2.com/sellers/appoynt) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/appoynt-de/ (2 employees on LinkedIn®) ### 7. [Appozy](https://www.g2.com/products/appozy/reviews) Appozy is an Australian-built online appointment scheduling platform, designed and supported in Leeton, NSW by Hoffstee. Founded in 2025, Appozy serves Australian small businesses consultants, coaches, allied health professionals, tutors, and service providers with software that defaults to AEST time zones, AUD pricing, and the workflow features local businesses actually need. Key features include two-way Google Calendar and Microsoft 365 sync, AUD-native Stripe subscriptions, RRULE-based recurring bookings and group sessions, real-time WebSocket notifications, Web Push alerts, two-factor authentication, an AI Email Composer for drafting customer replies, AI-assisted Session Notes (SOAP / coaching / summary formats), a published Chrome extension, and an embeddable HTML widget that works on any website. Appozy eliminates the "what time suits you?" email chain that costs service businesses hours every week. With a free forever plan and paid tiers from AUD $10/month, it's the practical choice for Australian small businesses tired of paying USD prices for tools that don't understand how they actually run. **Who Is the Company Behind Appozy?** - **Seller:** [Hoffstee](https://www.g2.com/sellers/hoffstee) - **Year Founded:** 2024 - **HQ Location:** Leeton, AU - **LinkedIn® Page:** https://www.linkedin.com/company/hoffstee (1 employees on LinkedIn®) ### 8. [ASA – After-School Activity Signups](https://www.g2.com/products/asa-after-school-activity-signups/reviews) With Scholastico ASA, a parent gets an email with a unique address for them to click on. This brings them directly to a webpage customized for their family. **Who Is the Company Behind ASA – After-School Activity Signups?** - **Seller:** [Scholastico](https://www.g2.com/sellers/scholastico) - **Year Founded:** 2013 - **HQ Location:** Amsterdam, NL - **Twitter:** @Scholas_tico (243 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scholastico-com (1 employees on LinkedIn®) ### 9. [Attekus](https://www.g2.com/products/attekus/reviews) Simplify online Bookings, Events and Appointments with Bookable, the leading online facility booking, service appointment and event solution for Local events. **Who Is the Company Behind Attekus?** - **Seller:** [Attekus](https://www.g2.com/sellers/attekus) - **Year Founded:** 2017 - **HQ Location:** Brisbane, AU - **LinkedIn® Page:** https://www.linkedin.com/company/attekus/ (44 employees on LinkedIn®) ### 10. [AutomateDoctor](https://www.g2.com/products/automatedoctor/reviews) AutomateDoctor is a clinic management platform that uses AI to handle appointment scheduling through WhatsApp and web forms, provide automated responses to common questions, manage waitlists, and reduce no-shows with reminders. It is designed for physiotherapists, osteopaths, and other appointment-based healthcare or wellness providers. The system includes tools for running automated social media campaigns, requesting Google reviews after a set number of visits, generating monthly performance reports, and maintaining a patient CRM. All settings can be adjusted through a straightforward interface. **Who Is the Company Behind AutomateDoctor?** - **Seller:** [AutomateDoctor](https://www.g2.com/sellers/automatedoctor) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/automatedoctor/ (1 employees on LinkedIn®) ### 11. [Avana](https://www.g2.com/products/avana/reviews) Avana is a simple free online appointment scheduling platform built for salons and independent beauty professionals. It helps businesses manage bookings automatically without back-and-forth messages, phone calls, or manual calendar work. Each business gets its own professional booking page that can be shared instantly with clients and is designed to be easily discoverable online. This gives salons a clear, centralized place where customers can view services, check availability, and book appointments at any time. Avana is designed for speed and simplicity. Most businesses can set up their booking page and go live within minutes, without technical knowledge or complex configuration. When a client makes a booking, it instantly appears in the salon’s calendar, where appointments can easily be adjusted, rescheduled, or cancelled. Unlike many scheduling platforms, Avana does not require a monthly subscription and does not charge commissions on appointments. This makes it an accessible solution for independent professionals who want to professionalize their scheduling without ongoing software costs. Key capabilities include a shareable booking link, a discoverable booking page, automatic appointment tracking, an easy-to-use calendar interface, and flexible management of services and opening hours. **Who Is the Company Behind Avana?** - **Seller:** [Sweeber Technologies](https://www.g2.com/sellers/sweeber-technologies) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 12. [Azura Booking](https://www.g2.com/products/azura-booking/reviews) Designed to simplify operations and support business growth, Azura Booking provides salons, barbers, and beauty professionals with an intuitive all-in-one platform to manage appointments, payments, and client relationships in one place. Businesses can attract new clients by accepting online bookings through their custom website, social media pages, and digital channels, while automated reminders and follow-up messages help reduce no-shows and improve the customer experience. Unlike platforms that charge per booking, Azura Booking is completely commission-free, allowing businesses to keep 100% of their revenue while benefiting from built-in marketing tools, smart scheduling, client management, and seamless payment processing. Whether operating as a solo professional or managing a growing team, Azura Booking gives businesses the tools they need to scale with confidence — without sacrificing profit. **Who Is the Company Behind Azura Booking?** - **Seller:** [Azura Booking](https://www.g2.com/sellers/azura-booking) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/azura-booking/ (1 employees on LinkedIn®) ### 13. [B12 AI Website Builder](https://www.g2.com/products/b12-ai-website-builder/reviews) Generate a complete website, store, or web app from a simple prompt. B12 builds a fully customized project around your idea, including design, content, and functionality, so you can launch quickly and make changes just by describing what you want. **Average Rating:** 4.2/5.0 **Total Reviews:** 28 **How Do G2 Users Rate B12 AI Website Builder?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) **Who Is the Company Behind B12 AI Website Builder?** - **Seller:** [B12](https://www.g2.com/sellers/b12) - **Year Founded:** 2015 - **HQ Location:** New York,NY - **Twitter:** @b12 (1,980 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10536324/ (83 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 97% Small-Business #### What Are B12 AI Website Builder's Pros and Cons? **Pros:** - Customizability (1 reviews) - Customization (1 reviews) - Design Appreciation (1 reviews) - Design Quality (1 reviews) - Ease of Use (1 reviews) **Cons:** - Feature Issues (1 reviews) - Limited Customization (1 reviews) - Time Consuming (1 reviews) ### What Do G2 Reviewers Say About B12 AI Website Builder? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **customizability** of B12 AI Website Builder, enabling rapid creation of tailored, professional digital ecosystems. - Users value the **customization options** in B12, enabling unique brand identities and sophisticated layouts without extensive resources. - Users praise the **design flexibility** of B12, enabling tailored, high-quality websites with a premium aesthetic. - Users praise the **design quality** of B12 AI Website Builder, enabling elegant and premium website aesthetics effortlessly. - Users appreciate the **ease of use** of B12 AI Website Builder, enabling rapid creation of diverse digital ecosystems. **Cons:** - Users find the **AI-generated copy often generic** , requiring extensive revisions to achieve a distinct brand voice. - Users find the **limited customization** in B12 AI Website Builder requires significant effort to achieve a unique brand voice. - Users find the **time-consuming nature** of refining AI-generated text necessary for achieving a unique brand voice. #### What Are Recent G2 Reviews of B12 AI Website Builder? **"[Empowers Rapid, High-End Website Creation with Flexible Design Tools](https://www.g2.com/survey_responses/b12-ai-website-builder-review-12056548)"** **Rating:** 4.5/5.0 stars *— William S.* [Read full review](https://www.g2.com/survey_responses/b12-ai-website-builder-review-12056548) --- **"[Fast to Build with Clear, Step-by-Step Guidance](https://www.g2.com/survey_responses/b12-ai-website-builder-review-12537450)"** **Rating:** 4.0/5.0 stars *— Dalia A.* [Read full review](https://www.g2.com/survey_responses/b12-ai-website-builder-review-12537450) --- #### What Are G2 Users Discussing About B12 AI Website Builder? - [What does B12 do?](https://www.g2.com/discussions/what-does-b12-do) - [What is the use of B12?](https://www.g2.com/discussions/what-is-the-use-of-b12) - [How much does B12 IO cost?](https://www.g2.com/discussions/how-much-does-b12-io-cost) ### 14. [Bella Booking](https://www.g2.com/products/bella-booking/reviews) Bella Booking is a salon, barbershop, spa and beauty business solution designed to streamline the operations of beauty businesses of all sizes. The platform offers an interface to simplify the management of appointments, client information, services, sales and payments. Tailored for beauty businesses of all sizes, it provides an intuitive interface to manage bookings and clients, set up services and products, track sales, and more, with the goal of simplifying workflow so salon owners and staff can focus on client service. Key features include a user-friendly online booking system, automated appointment reminders, drag-and-drop schedule adjustments, client database, multi-service bookings. **Who Is the Company Behind Bella Booking?** - **Seller:** [PhotonSoft](https://www.g2.com/sellers/photonsoft) - **Year Founded:** 2021 - **HQ Location:** Willoughby , AU - **LinkedIn® Page:** https://www.linkedin.com/company/bella-booking/ (1 employees on LinkedIn®) ### 15. [Bewe](https://www.g2.com/products/bewe/reviews) Las herramientas de gestión te ayudan a hacer las cosas. Bewe las hace por ti. Bewe no espera instrucciones para operar. Linda, la IA que funciona como el segundo cerebro de tu negocio, analiza lo que ocurre, identifica oportunidades y actúa de forma autónoma. Linda es tu asistente de ventas 24/7, agenda automática, CRM inteligente que se construye solo y marketing automatizado que lanza campañas por WhatsApp y crea contenido para Instagram. Entiende tu negocio a partir de la información que le proporcionas y actúa según los beneficios que detecta. Tú autorizas lo que importa. Ella se encarga del resto. ¿CÓMO FUNCIONA LINDA? Lo que permite que el ecosistema opere solo son las etiquetas. Cada conversación que Linda procesa genera etiquetas automáticas que clasifican al contacto: qué le interesa, en qué etapa del proceso de compra está, qué tan cerca está de reservar o adquirir. Esas etiquetas son las venas del sistema, fluyen hacia el CRM, activan campañas de marketing, priorizan leads y organizan la agenda en tiempo real. Sin que nadie tenga que hacer nada. Asistente de Ventas y Agendamiento Automático El 78% de los clientes elige al primero que contesta. Linda gestiona de forma simultánea WhatsApp Business API, Instagram Business y el chat de tu sitio web. Responde consultas, califica prospectos, agenda citas automáticamente, envía cotizaciones y recomienda servicios, sin intervención humana, a cualquier hora. Linda también sabe cuándo ceder el control. Cuando una situación requiere criterio humano — un cliente VIP, una consulta compleja, un caso delicado — escala la conversación con todo el contexto para que tú intervengas solo cuando realmente hace falta. CRM Inteligente El CRM se construye solo. Cada interacción de Linda con un cliente crea o actualiza su perfil automáticamente, sin entrada manual de datos. Cada contacto recibe un score de potencialidad (alto, medio o bajo) actualizado en tiempo real según su comportamiento: qué pregunta, con qué frecuencia escribe, qué servicios le interesan. Las etiquetas generadas en cada conversación se convierten en segmentos activos. Cuando lanzas una campaña, llega exactamente a quienes mostraron interés en ese servicio, sin construir listas manualmente ni adivinar. Marketing Automático Bewe detecta huecos en tu agenda, clientes inactivos y nuevas oportunidades. Propone campañas y contenido listos para tu aprobación. Las campañas de WhatsApp alcanzan tasas de apertura de hasta el 85%, tres veces más efectivas que el email. La IA genera copy e imágenes adaptadas a tu marca. Linda también diseña posts e historias para Instagram, que se proponen y programan cuando tú los apruebas. Agenda Inteligente Linda agenda, reagenda y cancela citas directamente desde las conversaciones de WhatsApp e Instagram. Consulta disponibilidad en tiempo real entre profesionales y servicios, crea citas multi-servicio con duración calculada automáticamente y envía recordatorios antes de cada sesión para reducir los no-shows. Linda propone. Tú autorizas. El negocio avanza. Más de 60.000 negocios en 20 países ya operan con Bewe. ¿PARA QUIÉN ES BEWE? Bewe está diseñado para propietarios y directores de pequeñas y medianas empresas orientadas a servicios, donde la gestión de clientes, las citas y los clientes recurrentes son parte central de la operación: - Belleza: peluquerías, barberías, estudios de uñas, estética facial, spas y centros de masajes. - Salud y Bienestar: clínicas, consultorios médicos, gimnasios, fisioterapia, psicología, terapias y veterinarias. - Educación: academias de idiomas, escuelas de música, centros de tutorías, talleres creativos y cursos online. - Servicios: consultorías, servicios del hogar, talleres mecánicos, empresas de eventos y servicios profesionales. **Who Is the Company Behind Bewe?** - **Seller:** [Bewe](https://www.g2.com/sellers/bewe) - **Year Founded:** 2015 - **HQ Location:** Spain - **Twitter:** @BeweSoftware (183 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bewesoftware/ (86 employees on LinkedIn®) ### 16. [Bewkd](https://www.g2.com/products/bewkd/reviews) Bewkd is a UK-built online booking platform designed for service-based businesses, including salons, barbershops, clinics, and studios. Built with a focus on simplicity and growth, Bewkd helps businesses move away from manual bookings, messages, and basic systems that don’t scale. The platform provides a clean, easy-to-use booking page, real-time availability management, calendar sync, automated reminders, and customer management tools. Advanced features such as smart waitlists, abandoned booking recovery, and rebooking prompts help businesses stay fully booked and reduce gaps caused by cancellations or missed appointments. Unlike marketplace platforms, Bewkd gives businesses full control over their customers, branding, and booking experience without competing listings or hidden fees. It’s designed to not only manage appointments, but to actively help businesses increase revenue, reduce no-shows, and maximise booking efficiency. **Who Is the Company Behind Bewkd?** - **Seller:** [Bewkd](https://www.g2.com/sellers/bewkd) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 17. [Bioturno](https://www.g2.com/products/bioturno/reviews) **Who Is the Company Behind Bioturno?** - **Seller:** [Bioturno](https://www.g2.com/sellers/bioturno) - **Year Founded:** 2025 - **HQ Location:** Buenos Aires, AR - **LinkedIn® Page:** https://www.linkedin.com/company/bioturno (1 employees on LinkedIn®) ### 18. [BizPlatform](https://www.g2.com/products/bizplatform/reviews) BizPlatform is a cloud business solution that features manage bookings, create own mobile app, store all data about customers, get prepayments, send push notifications and reminders, get feedback, integrate loyalty program and synchronize with social networks. **Who Is the Company Behind BizPlatform?** - **Seller:** [BizPlatform](https://www.g2.com/sellers/bizplatform) - **HQ Location:** N/A - **Twitter:** @PlatformBiz (72 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4802725 (2 employees on LinkedIn®) ### 19. [Bizzly](https://www.g2.com/products/bizzly/reviews) Running a service business often means spending as much time managing bookings, messages, and payments as actually doing the work. Availability requests, reschedules, and payment chasing quickly take over your day, and with manual processes spread across different tools, keeping on top of it becomes a job in itself. Bizzly replaces that with a ready-to-run business. You don't start with tools or templates. You start with a fully configured business model for your industry: cleaning, fitness, tutoring, pet care, and more. Bookings, payments, subscriptions, scheduling, and customer management are already set up to work together from day one. Customers see real availability, book instantly, and pay on their terms, whether that's a one-off session or an ongoing subscription. Scheduling, reminders, and account management happen automatically. An AI assistant on WhatsApp acts as your front desk, answering questions, taking bookings, and managing customer interactions around the clock. You're not assembling tools. You're launching an operating business. Go live on Bizzly in minutes, not weeks. **Who Is the Company Behind Bizzly?** - **Seller:** [Bizzly](https://www.g2.com/sellers/bizzly) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 20. [bokful](https://www.g2.com/products/bokful/reviews) Bokful is a marketplace for finding, scheduling, and managing appointments, anchored by a SaaS App for business management. It creates a convenient and easy connection between customers and their freelancers and Sevices providers while utilizing everyone’s favorite can’t-live-without accessory – their cell phone. Bokful empowers business owners todigitally manage their appointments, client database, and ultimately, precious time while allowing for optimal client satisfaction by granting access to their always up-to-date appointment books any time day or night. Clients access services, pricing, and availability anytime, anywhere, and can book & pay right from their Bokful app. **Who Is the Company Behind bokful?** - **Seller:** [bokful](https://www.g2.com/sellers/bokful) - **Year Founded:** 2022 - **HQ Location:** Warsaw, PL - **Twitter:** @BokfulApp (3 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bokful/ (1 employees on LinkedIn®) ### 21. [Bok.to](https://www.g2.com/products/bok-to/reviews) Bok.to is a web-based booking page generator. It can help companies to build a new booking website for their services with their own brand and domain so they can keep their corporate style and colors. Existing websites can also be upgraded through the integration of the Bok booking widget. The Bok system will allow you to build an attractive booking page that lists all the services you offer, together with colorful photos. Clients can also click on each service to get more detailed information about that particular service, such as price options, or any other information you may consider to be important. The booking process is also very easy. The only things your client will need to do are, to choose a service, select an available date and time from the built-in calendar, input their contact information, choose a suitable payment method, and place the booking. After booking, they will receive an email with information about the status of their booking. Each message will contain a link where customers can check upon the appointment time and current status. Service providers can also use discount systems, banners, and popups in their marketing activities. The built-in statistics module will help to analyze all booking activity and prepare a set of marketing actions based on this information. For better booking management, the Bok.to system is able to print appointment summaries or the vouchers from booking cards, from either the web version or from the mobile app. The Bok mobile app will help companies to be always ready for new bookings. **Who Is the Company Behind Bok.to?** - **Seller:** [Getreve Ltd.](https://www.g2.com/sellers/getreve-ltd-1e673878-5e66-40b2-a443-08f3a2457f5d) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/getreve/about (2 employees on LinkedIn®) ### 22. [Bookable](https://www.g2.com/products/cleartech-bookable/reviews) Product Name: Bookable.live One-liner: Online booking and appointment scheduling software for service businesses. Description: Bookable.live is a simple, fast online booking platform built for service businesses like salons, barber shops, clinics, fitness studios, therapists, and freelancers. It lets you accept appointments 24/7 through a branded booking page — no more phone tag or back-and-forth messages. Key features: • Branded booking pages — Share a beautiful, mobile-friendly booking link with your services, prices, staff, and availability. Customize it with your logo, brand colors, and social media links. • Calendar sync — Two-way sync with Google Calendar and Microsoft Outlook prevents double bookings and keeps your schedule up to date. • Automated reminders — Reduce no-shows with scheduled email and SMS reminders. Configure timing, templates, and language per client. • Staff & multi-venue management — Assign services to specific team members and locations. Clients pick who and where, or let the system auto-assign. • Payment collection — Accept payments at booking time via Stripe (Apple Pay, Google Pay, Visa, Mastercard). Configure auto-refund policies with customizable refund windows. • Widget embed — Embed the booking experience directly into your website or Shopify store with a simple iframe widget. • Client management — Track client history, tags, notes, and marketing consent. Import clients from CSV/Excel. • Analytics & exports — Monitor bookings, cancellations, revenue, and ratings. Export everything to CSV. • Multi-language — Available in English and Latvian, with client-facing messages automatically sent in the client's preferred language. Who it's for: Solo practitioners and growing teams in beauty, wellness, fitness, coaching, home services, and any appointment-based business. Pricing: Free plan with unlimited bookings. Pro plan at €19/month (or €150/year) adds custom templates, SMS, payments, multi-staff, and custom branding. **Who Is the Company Behind Bookable?** - **Seller:** [Bookable](https://www.g2.com/sellers/bookable-6428066b-3415-4e66-a1a1-6cd92f1666cb) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 23. [Bookable](https://www.g2.com/products/bookable/reviews) Bookable is your go-to scheduling platform that streamlines managing your calendar and boosts your bookings. With Bookable’s user-friendly interface, you can effortlessly customize and oversee various types of bookings, ensuring a seamless experience. Create your perfect schedule by setting up multiple booking categories for different days and offering both free and paid appointments tailored to your needs. Set precise time blocks of availability and add buffer times to keep your schedule balanced and stress-free. Since not every meeting is the same, Bookable allows you to arrange one-on-one sessions as well as group meetings to fit your business requirements. Bookable syncs flawlessly with your Google, Apple, and Microsoft Office calendars, ensuring your professional and personal commitments are always aligned and never overlap. With built-in Zoom and Google Meet integrations, Bookable generates unique meeting links automatically, so you don’t have to. If you’re running consultations, or any paid sessions, you can easily accept payments upfront through Stripe, giving your clients a convenient booking experience. Collect vital client details at the time of booking by setting up pre-appointment questions, ensuring you’re fully prepared for every meeting. Once booked, Bookable takes care of the follow-up by sending automated confirmation emails to all participants. Plus, with easy cancellation and rescheduling options, both you and your clients can make changes without the hassle, keeping everyone informed. Forget endless email exchanges and timezone confusion—Bookable puts an end to the scheduling back-and-forth. With Bookable, you have everything you need to manage your bookings efficiently and turn your leads into loyal customers. Streamline your scheduling and take charge of your calendar today with Bookable! **Who Is the Company Behind Bookable?** - **Seller:** [Bookable](https://www.g2.com/sellers/bookable) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Bookable? **"[The best for scheduling the meeting](https://www.g2.com/survey_responses/bookable-review-10732653)"** **Rating:** 4.5/5.0 stars *— Nandhini P.* [Read full review](https://www.g2.com/survey_responses/bookable-review-10732653) --- ### 24. [BookAndGo](https://www.g2.com/products/bookandgo/reviews) BookAndGo is an all-in-one, AI-powered booking and scheduling platform built specifically for Australian appointment-based businesses. Designed to replace disjointed systems, it unifies 24/7 online booking, automated client reminders, digital intake forms, GST-compliant invoicing with ABN tracking, and review aggregation into a single, intuitive dashboard. What sets BookAndGo apart is its native AI Booking Assistant and SMS Text-to-Book bot, allowing clients to schedule, change, or confirm appointments naturally via text or chat without downloading an app. The system protects revenue with a dynamic waitlist that automatically fills last-minute cancellations, and features smart no-show thresholds to block repeat offenders. Proudly Australian-owned and compliant with the Privacy Act 1988, BookAndGo hosts all user data locally in Sydney. It is the ideal, administrative-free solution for salons, personal trainers, physiotherapists, and local service providers. **Who Is the Company Behind BookAndGo?** - **Seller:** [Interetail](https://www.g2.com/sellers/interetail) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 25. [BookedSolid](https://www.g2.com/products/bookedsolid/reviews) The AI receptionist for calls and messages. BookedSolid connects with your booking system to engage your customers 24/7, managing appointments, answering questions & more. **Who Is the Company Behind BookedSolid?** - **Seller:** [BookedSolid](https://www.g2.com/sellers/bookedsolid) - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/bookedsolid-co-uk/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of BookedSolid? **"[Simple Messaging tool](https://www.g2.com/survey_responses/bookedsolid-review-10765653)"** **Rating:** 5.0/5.0 stars *— Anil K.* [Read full review](https://www.g2.com/survey_responses/bookedsolid-review-10765653) --- ## What Is Online Appointment Scheduling Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Online Appointment Scheduling Software? - [Calendar Software](https://www.g2.com/categories/calendar-software) - [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder) - [Business Scheduling Software](https://www.g2.com/categories/business-scheduling) --- ## How Do You Choose the Right Online Appointment Scheduling Software? ### What You Should Know About Online Appointment Scheduling Software ### What is Online Appointment Scheduling Software? Online appointment scheduling software solutions are designed to keep your events and meetings organized. These software solutions are especially valuable to businesses who offer appointment-based services to their customers. Businesses can manage their upcoming appointments and take reservations for future meetings. These solutions tend to offer a customer portal so they can book the appointment themselves right on the platform. Online appointment scheduling software tends to integrate with solutions such as content management systems and website builders so that businesses can integrate these solutions right in their business’ website. This software eliminates the need for customers to call businesses and for those businesses to keep paper calendars and planners. Online appointment scheduling software automates the business appointment scheduling process on both sides of the equation. These solutions also let users print schedules and forms, customize schedules, and enforce various scheduling rules. This software can also facilitate cancellations, help users reschedule their appointments, and assist with online payment options. This software is able to send reminders to all parties involved in an upcoming appointment and capture customer information so businesses can run effective and targeted marketing campaigns. Online appointment scheduling software is leveraged by businesses to help book a number of different kinds of appointments, including but not limited to classes, workshops, tours, and more. Businesses in many different fields can use these solutions to their advantage as well. For example, fitness organizations can use this software to book workout classes and personal training sessions. Those in the food service industry can use online appointment scheduling software for restaurant reservations and catering appointments. Key Benefits of Online Appointment Scheduling Software - Reduce no-shows to your appointments - Improve the overall productivity of your staff - Attract new clients and retain existing clients ### Why Use Online Appointment Scheduling Software? Bringing an online appointment scheduling solution into your business’ software stack boasts many benefits. The following are just a few reasons why a business should use these software solutions. **Reduce no-shows for your professional appointments —** With traditional paper calendars and planners, it could be easy to forget about an upcoming appointment, whether you are the customer or business in question. These solutions can keep track of your appointments and send calls, emails or texts to notify your customers of your upcoming meeting. This will reduce your no-shows and ensure your staff’s time is well spent. **Attract new customers and retain current customers —** If your business has an online appointment scheduling software solution on its website, it will be far easier for customers to schedule time with you, as opposed to going through email or the phone. These solutions allow customers to schedule at their own convenience, as they won’t be tied to business hours. This easy appointment scheduling option will prove to be a valuable asset to convince current customers to stay loyal to your businesses. **Improve staff’s productivity —** It can be tricky for representatives from your business to manage various customer appointments during peak business hours. With online appointment scheduling software solutions, employees from your business can keep track of all upcoming appointments. If either party needs to reschedule, this software can easily allow for that option so that potential and current customers are not lost. **Drive business revenue —** Without these software solutions, scheduling appointments could be time-consuming. But as online appointment scheduling software allows users to automate the appointment scheduling process, your business can focus on tasks that will drive revenue for the organization. ### Who Uses Online Appointment Scheduling Software? Online appointment scheduling software is used by businesses in customer-facing roles. Users in these industries regularly meet with their customers to maintain professional relationships and gain new business. These organizations regularly juggle multiple meetings at once, so online appointment scheduling software keeps them organized and on top of all their meetings. **Health and beauty organizations —** Online appointment scheduling software is heavily utilized in this field. This includes hair salons, medical offices, spas, and more. Clients can directly schedule appointments with the person they’d like to see through this software. If clients do not have a particular person in mind, they can submit their availability and be matched to a health or beauty professional at the time that works for them. **Fitness and recreation centers —** Clients sign up for various classes and personal training sessions at fitness and recreation centers. Online appointment scheduling software solutions integrate right into a fitness and recreation center’s website and let customers sign up for classes at their convenience. Some solutions should be able to inform clients if the class they want to sign up for is full. **Field service careers —** People in field service careers tend to make house calls to perform particular services for their customers. This includes but is not limited to cleaning services, pest control, and more. Customers can use online appointment scheduling software to sign up for the time that they would like these business representatives to stop at their house to perform that service for them. ### Kinds of Online Appointment Scheduling Software All online appointment scheduling software solutions have the same end game, which is to help users book and manage appointments with clients. For that reason, there is not much variation in the different types of online appointment scheduling software. Some solutions vary in their focus though, whether it is on a certain feature or business size. ### Online Appointment Scheduling Software Features The following features are commonly found within online appointment scheduling software solutions: **Online booking —** This particular feature can let your customers book, reschedule, or even follow up with appointments. Some online appointment scheduling software solutions will even automatically sync your appointments across multiple devices, such as desktops, tablets, and mobile devices. **Automated scheduling —** This feature can confirm or deny an appointment when a party makes a booking request based on the business representative’s availability. This functionality also gives businesses the ability to manage a waitlist so that a customer may be added if an existing appointment is cancelled or rescheduled. **Online payments —** Online appointment scheduling software typically integrates with [payment gateway software](https://www.g2.com/categories/payment-gateway). This enables businesses to collect payments as appointments are scheduled through the platform. **Calendar management —** This allows users to share their calendars with customers so those customers can take a look at different availabilities. That way, they can request an appointment at a time that works for both parties. **Employee scheduling —** Online appointment scheduling software solutions also help employees schedule appointments with one another. This software lets users view multiple calendars at once so that employees can see how their schedules line up. #### Additional Online Appointment Scheduling Features **Automatic reminders —** These solutions send automatic reminders to all parties involved in an upcoming appointment. These reminders can be sent through email notifications or SMS text messaging. **Promotions management —** This feature is particularly useful for those businesses that charge clients for booking appointments. If these businesses offer discounts for a certain timespan, that promotion will show up on employees’ calendars for the given days. ### Trends Related to Online Appointment Scheduling Software As with any technology, certain trends will begin to emerge in the space. The following are trends emerging in the online appointment scheduling space. **Off-hours appointment scheduling —** As it is more common these days for customers to book appointments online, the amount of appointments that are being booked off-hours has skyrocketed. With the ability to book appointments 24/7, customers are often booking appointments once they are off work and have free time. It may be a little frustrating for businesses to not be able to see appointments come in during the work day, but businesses will have to adjust to this as we become increasingly reliant on technology. **Mobile appointment scheduling —** Mobile functionality and usage is constantly increasing. It has become more and more common to book appointments through mobile devices. We can expect that usage to continue to rise. ### Potential Issues with Online Appointment Scheduling Software Despite the many benefits it offers to businesses, online appointment scheduling software has its own set of disadvantages, just like any piece of technology. The following are a few problems that users of online appointment scheduling software may run into. **The right tool will potentially be expensive —** Before you settle on the right online appointment scheduling solution for your business, you will need to take a lot of features into consideration. Does it integrate easily with your business’s website? Does it integrate with your calendar software? Do you need to have the ability for customers to be able to submit payments directly through the platform? There’s a great chance that all these features in one tool could come at a hefty price. **Technology can lead to miscommunication —** Arranging meetings in person or over the phone can be incredibly time-consuming. But direct contact typically ensures that all parties involved in an appointment are on the same page. When communication only happens through technology, there’s a chance that it can lead to some type of miscommunication. **Using this software could potentially cause your business to lose a personal touch with customers —** When you chat with potential and current customers face to face, you build a certain rapport with them. This is part of what attracts new customers and keeps current customers returning for more. Limiting conversations to only online appointment scheduling software solutions could cause you to lose that personal touch with your clients, since it will be hard to develop a professional relationship with them. ### Software and Services Related to Online Appointment Scheduling Software For multiple parties to find a time in all their schedules to meet, multiple moving parts need to align perfectly on both sides. That requires different types of software solutions to work in tandem with one another. The following types of software should easily integrate with online appointment scheduling software solutions. [**Payment gateway software**](https://www.g2.com/categories/payment-gateway) **—** These solutions automate payment transactions between a shopper and a merchant. These solutions securely transmit and authorize that payment to the bank. These solutions should accept credit cards so that payment is as easy as possible. Integrating a payment gateway with an online appointment scheduling solution makes it easy for customers to pay for an appointment as they book it. [**Calendar software**](https://www.g2.com/categories/calendar) **—** Calendar software solutions are used by businesses to organize tasks, appointments, and goals in an easy way to view. These solutions are intended to help streamline all internal activities of a business, including but not limited to client meetings. This benefits both customers and users so both parties can see how availabilities line up. [**Spa management software**](https://www.g2.com/categories/spa-management) **—** These solutions are intended to specifically help run spas at hotels and resorts, along with independently owned spas and salons. These solutions help businesses organize client information, manage payment collection, and schedule appointments. Spa and salon owners can use online scheduling appointment software solutions for their clients to book their appointments. [**Gym management software**](https://www.g2.com/categories/gym-management) **—** These solutions help gym and fitness centers manage their facilities. Gym management software stores member information, manages financial records, helps schedule classes, and more. These software solutions can often integrate with online scheduling appointment software solutions to help gym members book classes and personal training sessions.